Running IT as a Business Energizer

Information technology should be seen by any business as a “digital transformer”: Thanks for the latest lightweight digital technologies, IT organization is shifting from a monolithic industrial mode to mosaic digital style. More importantly, IT is switching from inside-out operation-driven to outside-in customer focus. Because, nowadays, IT is a significant part of the business strategy, and not simply as a tool or mechanism to support business goals. Running IT as a business energizer means that IT is no longer live in a silo as a commodity no one care about if the “lights are on.” Rather, there are very few businesses today can state that IT does not play a significant role in the day to day operations or even long-term strategic positioning, an energized IT delights customers and enables digital flow, also it’s in conjunction with the business as a strategic partner, not be seen as in competition with the business.
Running IT as a business energizer via decomplexitizng business processes and enforcing organizational capabilities: Simplicity is an optimal state of complication. It means IT can add a necessary layer of complexity in order to build differentiated business capabilities. On the other hand, to energize is to de-complexitizing via consolidation, integration, modernization, innovation, optimization. etc. You can not deliver value without "de-complexitizing" and make transparent what is being delivered and how or what is being delivered. The gaps between IT and business are often the causes to unnecessary complication either strategically or technically. Unless there is a collaborative and understanding environments, the perception is that IT is raising roadblocks. As part of and in concert with the top management team. It’s crucial to break down old school silos of thought, IT and business are not separate departments. IT does not run the show and should not hold up the business and business does not own the goals and own the solution. In the company, every “part” of the business needs to work together to be successful, collaboration, transparency, respect and clear leadership are the keys to breaking down the barriers, energize business mood, and unleash the full potential of the business.

To energize business, IT has to recharge itself as well, a good relationship between Business and IT becomes visible by clearly defining tasks, authorities, and responsibilities. Ensuring a high-performing, high-reliable and high-proactive IT is the key success factor in organizational digital transformation.
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Published on June 06, 2016 22:43
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