

Every time I go to the doctor's for my yearly checkup, we go through the same routine. I hand the woman at the desk my insurance card and she fiddles with the computer for a while before saying, "I know you aren't a new patient, why can't I find you in the computer?"
Inwardly, I curse myself for forgetting to say this before I hand her the card and reply, "I was told on a past visit that they mistakenly put a space between the e and the p in my name when they first put me into ...
Published on June 25, 2011 18:17