How to Deal With Facebook Page Spam

Facebook Pages can be very effective for businesses to connect with their current and prospective clients and customers. But often people put spam comments on Facebook Pages. And in the past if you didn't remember to check your company's Facebook Page, these spam comments could remain there.

Now Facebook is helping you know when spam is put on your Facebook Page:



First , Facebook sends you an email of every comment put on your Page.

You have to want to receive this notification and, if you're not the active admin of your Page, you wouldn't necessarily want this notification.

But someone needs to get an email every time a comment is put on your Page so that the comment can be checked to see if it's spam.

In addition, Facebook itself sometimes decides about a comment:.

If you go to the wall of your Facebook Page and look right underneath the photo strip, you will see the name of your Page and "Most Recent."

If you click on the arrow next to "Most Recent" you can then choose on the dropdown "Most Recent" to see the updates chronologically.

Or from the same dropdown you can choose the option "Top Posts" and see a different order of updates.

(Facebook uses its own algorithms to decide which are the best or the most relevant updates.)

Then, when you're an admin on the Page, right under the word "Wall" on the left-hand side you have an additional category that says "Hidden Posts." (You can only see this when you're signed into your Facebook account and you're on your own Facebook Page.)

If you click on "Hidden Posts" you will see what Facebook has decided is spam. You can decide an update is not spam and you can tell Facebook to put it back on the news feed.

Or you can decide to remove the update but not ban the person. Plus you can decide to remove the update and ban the person from being able to again update on your Page.

This is a small part of what I covered in my talk about "Facebook Pages for Authors" as the kick-off speaker for self-publishing expert Shelley Hitz's FREE "Facebook for Authors" telesummit.

The replay of my talk will be available through June 9th. Go here now to signup to get the replay — http://budurl.com/FBtelesummit (this is an affiliate link for the free telesummit).

© 2011 Miller Mosaic LLC

Phyllis Zimbler Miller (@ZimblerMiller on Twitter) is the co-founder of the social media marketing company Miller Mosaic LLC.

Get the free information "8 Social Media Marketing Mistakes" and "Social Media Marketing Does Not Magically Work; You Have to Work It" at www.facebook.com/millermosaicsocialmedia