Ikea + Whirlpool = a gigantic blackhole of customer service

When we bought the Whirlpool fridge on Saturday from Ikea, it seemed too good to be true. A 3.5 star energy rated fridge for $499.00.

The sticker on the fridge did indeed say 3.5 stars.

The one that was just delivered has 1.5 stars.

So, I rang Ikea and spoke to Sri, who insisted "Yes, it's a 3.5 star" and then told me
Read more...