6 Ways to Say “I don’t know” With Confidence, Credibility, and Class

Many professionals fear speaking to their boss or a roomful of strangers not because of the planned presentation, but for the unplanned: What if they ask me a question I can’t answer?

Even professional speakers can be so fearful of questions that they leave no time for Q&A sessions during their programs. Yet there’s nothing that builds credibility and showcases your expertise like responding to questions with confidence.

The first step is a confident mindset: Understand that no one has all...