How Rude! How Incivility Is Hurting Your Team

Incivility can be a surprisingly common and accepted behavior at work. Think back to past roles or even your current position. How often have you experienced small or significant moments of incivility and rudeness? Did it impact your mood and motivation at work?

According to Mike Sliter, assistant professor of psychology at Indiana University-Purdue University, incivility is defined as a “low intensity deviant behavior with ambiguous intent to harm the target, in violation of workplace norms...