Plan on Learning

by Zinta Aistars
Published in W Magazine, Winter 2016



That moment always comes, when the event planner must pull his or her hair out. Deb Droppers, professional instructor in the School of Public Affairs and Administration, guarantees it. In her role as head of Kalamazoo’s Experiential Learning Center, or KELC, it is one of the many lessons she lets her interns learn the hard way—on their own, fistfuls of hair in hand, just before they get to work fixing the problem.
“Oh, I love to tear my hair...