Troubles with Kobo

It came to our attention yesterday that Kobo had arbitrarily started discounting eBooks by indie publishers and authors who distribute through Smashwords, the sort of discounting that lurks within Amazon's manipulative corporate strategy. The discounting, apparently, was such that publishers and authors were only to be paid the net on Kobo's set retail, not on the publisher's retail (agency model).



Much to our astonishment, when Five Rivers checked on that allegation, we were astonished to find all our titles removed from Kobo's content, despite the fact we established a direct account with Kobo several years ago, and have had our titles available through the eBook retailer for over a year.



We received no notification from Kobo that our titles were to be eliminated, nor any notification if and when they will again be available in their catalogue.



We're investigating this as best we're able. Communication with Kobo has never been stellar. And we apologize for any inconvenience this may cause our fans and customers. As we discover any news, we'll let you know. Hopefully this will be resolved without undue hair-tearing and trouble.