Horror Mall – Bad Moon Redux

As reported last week, Bad Moon Books was terminated from Horror Mall after HM proprietor Shane Ryan Staley accused BMB's Roy Robbins of unethical behavior, impropriety, and violating the seller's terms and conditions. (This wasn't the first time Robbins has found himself the center of controversy. Readers will remember a few years ago when he made homophobic slurs about a number of authors, and stated on a public message board that he hoped a gay customer who was unsatisfied with his service would "die of Aids", both of which Robbins later apologized for).

In last week's initial press release, Horror Mall assured customers that all pre-orders were secure, and that Bloodletting Books' Larry Roberts would take over unfulfilled BMB orders. But now there seems to be confusion amongst customers following an announcement from Robbins himself. As chronicled here on the Keenedom, long-time customer H. Kresby reports that after Horror Mall's initial assurances that all pre-orders would be secured, Robbins stated in email that those orders "do not have to be contractually fulfilled." Horror Mall responded with proof of further malfeasance on Robbins' part, and the two parties are now exchanging words in public at The Horror Drive-In.

So, what should customers do regarding their pre-orders? The answer seems to come from Horror Mall's Larry Roberts, who stated, "As for the orders that were placed at Horror Mall through BMB's shop I am making every effort fill those orders and after speaking to nearly all the publishers I believe that I'll be able to fill them all. If there is a very rare occurrence that an order cannot be filled the customers will receive a prompt refund. Let me state again that this would be a very rare occurrence indeed."