For Users of the SCIENCE FUN TO GO app

Dear readers, I have encouraged many of you to download and enjoy my mobile phone app, SCIENCE FUN TO GO. The app is free, but it also offers users the option to purchase Seymour Simon eBooks which they download to their phones. We have been so pleased that some of you were willing to purchase and try out this new concept of mobile books. However, owners of the app discovered that it stopped working this past Monday, 3/28. The company that created the app experienced a system outage on the server that stores the data, and four days later, the app is still not working properly. Many of you have found that either you cannot launch it at all, or if you have deleted the app and re-installed it, your books may no longer be there or you are asked to purchase them again. This is a completely unacceptable experience, for which I take full responsibility. As an author whose books are often used in schools, I hold myself to the highest standard and work to create top quality products which Parents, Teachers, Librarians can trust. At the moment, the SCIENCE FUN TO GO app is not living up to that standard. Please rest assured that anyone who has purchased a book that is currently unavailable will have that book restored to them at no additional cost. And thank you for bearing with us as we try to sort out these vexing technical issues. Seymour Simon
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Published on March 31, 2011 06:30
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