The hard drive crashed. Bigtime. No warning.
The good news is—Carbonite.
I’ve pulled the critical file down off the cloud and have put it on laptop #2. We are running. They promise me a new drive by Tuesday. Dell diagnosed over chat, on another computer, while I read off instructions and Jane pushed buttons, and yes, it is most sincerely dead. The good news is, again, Carbonite. I don’t have e-mail at the moment, but I do have The File.
Jane and I will have no trouble installing the new drive, which will come in with Win 7, with Win 7 disks, in case of screw-up, and we will just have to sit through endless downloads of updates and patches while THAT gets organized, but hey, it sure beats the lightning strike on a prior book, in which Lynn and Jane were down at Kinko’s scanning in pages and I was reconstituting text from a very bad (couldn’t tell double ll from H or m or whatever).
If you have critical stuff on your computer, Carbonite is a real good idea.
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I don't know how else to contact you about a typo in "Visitor" so I'll post it here. Page 205 of the hardcover "would to be watching." I often have to read your paragraphs multiple times, but no matter how many times I read this one it seems like a typo.
I had a similar problem, and I found a techie place that had already downloaded all the windows 7 patches and updates, including the .net updates, to one of their in-house servers. Thus, they were able to update my machine without having to go online; the loading time was cut by almost 75%. Maybe you know a tech outfit in your area who can do something similar for you. Yes, the cloud is a good idea. I back up to flash drives but, of course, I have to remember to do that myself. Auto-backups into the cloud are better.
