Bot Wars: Why Big Tech Companies Want Apps To Talk Back To You

Can a new wave of chatbots from Facebook and Microsoft upend apps as we know them, or is that just wishful thinking?

The rise of conversational "chatbots" begins with a claim you might initially dismiss as preposterous. "Bots are the new apps," Microsoft CEO Satya Nadella declared during the company's Build developers conference last month. "People-to-people conversations, people-to-digital assistants, people-to-bots, and even digital assistants-to-bots. That's the world you're going to get to see in the years to come."

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