Here Are The 6 Steps To The Perfect Apology, According To Science

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The jury's still out on whether or not dogs are adept at apologies. file404/Shutterstock



A team of researchers has decided to delve into the human psyche in order to solve an age-old, mystifying problem: what’s the best way to make an apology? According to their study, published in the journal Negotiation and Conflict Management Research, the perfect apology contains six elements, but acknowledging and accepting responsibility for at least part of the perceived wrongdoing is by far the most important.

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Published on April 13, 2016 14:20
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