Delight

Sara Wachter-Boettcher:

We started our research when Facebook’s Year In Review feature first juxtaposed his daughter’s face — his daughter Rebecca, who died of aggressive brain cancer on her sixth birthday — with balloons and partiers.

What we’ve found, over and over, is an industry willing to invest endless resources chasing «delight» — but when put up to the pressure of real life, the results are shallow at best, and horrifying at worst.

Via William Van Hecke.

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