Interviewing My Boss

Today I have the distinct pleasure of introducing you to my “boss,” Mr. John Cranor, Chairman of the Popeyes board of directors. Over the last 8 years, John has been a great boss. He has challenged me, encouraged me, and listened to my ideas. He has made me feel valued and celebrated with his concern and thank yous. Now, you get to learn from this servant leader. . .

Cheryl: What were the traits of your best boss in your career?

John: The best boss I had exhibited four essential traits:

Sha...