Leaked screenshots from Uber's customer service database had shown thousands of inquiries containing the words "rape" or "sexual assault."
Uber says that its customer service arm recieved five claims of rape and about 170 claims of sexual assault between December 2012 and August 2015. The ride-hailing company provided the numbers to BuzzFeed News as a rebuttal to leaked screenshots of its customer service platform, which show separate search queries for "rape" and "sexual assault," each returning thousands of inquiries from customers.