The Art of Receiving Feedback

Douglas Stone, a Managing Partner at Triad Consulting Group and a Lecturer at Harvard Law School, on the importance of feedback in business. Stone is the co-author of Thanks for the Feedback: The Science and Art of Receiving Feedback Well.

So the ability to turn down feedback and create boundaries is crucial to receiving feedback well and really to creating healthy relationships. One of the paradoxes of receiving feedback well is that in order to be able to say yes you also have to be able...