Mike Burrows's Blog, page 40

February 5, 2018

Updated materials for ‘15-minute FOTO’

As promised in last week’s roundup, there are now updated versions of the cue card and facilitation deck for our Clean Language-inspired coaching game, 15-minute FOTO.


PDFs of both are available for anonymous download at the above link, where you’ll also find a video of a workshop session that includes the game (among other Agendashift-related things). It’s also covered in chapter 1 of the book.


If you’d like the original PPTX files, just ask. Also, the #cleanlanguage channel in the Agendashift Slack is a good place for questions, and shout if you need an invite.


Changes:



At the top of the card, we’ve given the coach a question to initiate each conversation
We have given subtle emphasis to “What would you like to have happen?” and “Then what happens?”, the two most important questions in the game
We’ve included the most up-to-date  poster  on the reverse (a download for this is also available and we’ll email registered users about that separately soon)

[image error]


Enjoy!



Upcoming Agendashift workshops (see Events ):



6-7 February,  Leeds
22-23 May,  Cardiff


[image error]Blog: Monthly roundups | Classic posts

Links: 
Home | About | Partners | Resources | Contact | Mike

Community: Slack | LinkedIn group | Twitter




We are champions and enablers of outcome-oriented change and continuous transformation. Building from agreement on outcomes, Agendashift facilitates rapid, experiment-based evolution of process, practice, and organisation. Instead of Lean and Agile by imposition – contradictory and ultimately self-defeating – we help you keep your business vision and transformation strategy aligned with and energised by a culture of meaningful participation.  More…
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Published on February 05, 2018 06:49

January 31, 2018

Agendashift roundup, January 2018

In this edition: The latest on the book and related Agendashift resources; Director of Continuous Transformation; Workshops; Inverting the pyramid; Top posts


The latest on the book and related Agendashift resources

I’ve done a final revision on the Leanpub edition of the book in preparation for print publication in April. The most substantial changes are to the final chapter (more on this in “Inverting the pyramid” below), also:



A more digestible title: Agendashift: Outcome-oriented change and continuous transformation
The poster  (downloadable) has been updated with feedback from Agendashift partner Stev en Mackenzie
The cue cards (also downloadable) for our Clean Language-inspired coaching game 15-minute FOTO   have been updated to ease the start of each conversation and to give greater emphasis to the most important questions
As per the announcement , the True North  and principles are now Creative Commons. I’m finding it very handy to have memorable URLs for these and I’ve used the images in the book.

If you’re a registered user of any of these resources you’ll be contacted in the next few days with the download link for the new versions. If you don’t have them or you can’t wait that long, get in touch.


Director of Continuous Transformation

Over in the Agendashift Slack we’ve had some fun over the past few days discussing ideal job titles in the #coaching channel. As it happens, I have sufficient capacity now to declare for real that I’d love the title “Director of Continuous Transformation (part-time)”. If I could help bolster your leadership team or internal coaching team on a part-time basis, let’s talk. Will travel (within reason).


Workshops

It’s the Leeds Advanced workshop next week and there are a couple of places left if you’re quick. Workshops in the US and Germany (April and May) are yet to be listed – please contact (respectively) partners Kert Peterson or Mike Leber about those; after that it’s Cardiff in late May.


See also: Agendashift as leadership development


As ever, shout if you would like a public or private workshop somewhere near you, and there are more events listed in our events calendar.


Inverting the pyramid

Chapter 5 has gained a new figure:


[image error]The inverted pyramid, Agendashift-style

All is revealed in yesterday’s blog post Inverting the pyramid, start-with-what-you-do-now style. Also, I’ll be speaking on this topic at London Lean Kanban Days 2018 (23-24 April) – see you there!


Top posts

Inverting the pyramid post came too late in the month to make the shortlist. This month’s winner is 5 years old, a classic restored from my old blog:



Introducing Kanban through its values (January 2013!)
Two more Agendashift resources are now Creative Commons
Agendashift as leadership development
Reading Peter Block
Scrum and Kanban revisited (August)


[image error]Blog: Monthly roundups | Classic posts

Links: 
Home | About | Partners | Resources | Contact | Mike

Community: Slack | LinkedIn group | Twitter




We are champions and enablers of outcome-oriented change and continuous transformation. Building from agreement on outcomes, Agendashift facilitates rapid, experiment-based evolution of process, practice, and organisation. Instead of Lean and Agile by imposition – contradictory and ultimately self-defeating – we help you keep your business vision and transformation strategy aligned with and energised by a culture of meaningful participation.  More…
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Published on January 31, 2018 05:28

January 30, 2018

Inverting the pyramid, start-with-what-you-do-now style

The theory:


[image error]


That’s right, the entire organisation supporting its customer-facing staff, the CEO at the bottom of the inverted pyramid. Intriguing!


Here’s my version, which you’ll find in chapter 5 of the latest revision of the Agendashift book (the last announced Leanpub revision before we go to print):


[image error]The inverted pyramid, Agendashift-style

Key differences:



Instead of the CEO and senior managers we have processes. No need to promote power hierarchies!
It’s opinionated: each process begins with Discovery and ends with Validation. It’s both humbling and powerful – transformative, even – to acknowledge both that we don’t know everything, not least the eventual impact of our work.
Review meetings of various unspecified kinds – service delivery reviews, capability reviews, strategy reviews, and risk reviews, even standup meetings and planning meetings
Mutual accountabilities, horizontally and vertically

The lack of specificity in point 3 is deliberate: in Agile terms, we’re scaling, but we’re inviting a start with what you do now approach rather than insisting on a particular process framework. So how, exactly?


Here are three ways for you to look at your existing review meetings, three dimensions in which most such meetings can be improved:



How might they be more outside-in (customer before organisation, platform, product, team, etc)? Who best represents each agenda item? In what order? Sharing what metrics (and implying what values)? What contradictions are we likely to find between these different perspectives, and are we prepared to deal with them?
How might they be more right-to-left (recently-completed work first, then working backwards)? Do participants feel mutually accountable for an end-to-end process that focusses on outcomes and finishes with validation? What keeps those outcomes connected to authentic needs, and how are needs discovered and prioritised? What keeps workloads at appropriate levels?
Horizontally and vertically, do your meetings together cover the organisation (or at least the part thereof that is the focus of your interest)? Horizontally, does each contributing part feel sufficiently connected, with overlapping participation across meetings? Vertically, is the organisation adequately represented so that delivery work, capability-related work, and mission can be kept in alignment?

The trick is to recognise that you don’t have to turn everything upside-down in one giant upheaval – the reorientation can start locally, and at any level. Locally doesn’t mean “timidly” though – in fact the way these strategies encourage accountability horizontally and vertically across organisational boundaries makes them both silo-busting and bubble-busting. Scary perhaps, but if you want to influence the rest of the organisation, then maybe you must be prepared to be influenced back…


More on this in my talk at London Lean Kanban Days 2018 (23-24 April) – see you there!






Upcoming Agendashift workshops (see Events ):



6-7 February,  Leeds
22-23 May,  Cardiff


[image error]Blog: Monthly roundups | Classic posts

Links: 
Home | About | Partners | Resources | Contact | Mike

Community: Slack | LinkedIn group | Twitter




We are champions and enablers of outcome-oriented change and continuous transformation. Building from agreement on outcomes, Agendashift facilitates rapid, experiment-based evolution of process, practice, and organisation. Instead of Lean and Agile by imposition – contradictory and ultimately self-defeating – we help you keep your business vision and transformation strategy aligned with and energised by a culture of meaningful participation.  More…
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Published on January 30, 2018 03:26

January 18, 2018

Will anything change after the meeting?

In order of importance:



You understand the needs of others differently
You made a personal decision
You agreed something with other participants
You know how you will hold each other mutually accountable for what happens next

And who is responsible for those – you or your facilitator? Yes!


Related:



Two more Agendashift resources are now Creative Commons

[image error]


Upcoming Agendashift workshops (see Events ):



6-7 February,  Leeds
22-23 May,  Cardiff


 


[image error]Blog: Monthly roundups | Classic posts

Links: 
Home | About | Partners | Resources | Contact | Mike

Community: Slack | LinkedIn group | Twitter




We are champions and enablers of outcome-oriented change and continuous transformation. Building from agreement on outcomes, Agendashift facilitates rapid, experiment-based evolution of process, practice, and organisation. Instead of Lean and Agile by imposition – contradictory and ultimately self-defeating – we help you keep your business vision and transformation strategy aligned with and energised by a culture of meaningful participation.  More…
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Published on January 18, 2018 03:02

January 17, 2018

Reading Peter Block

Results are achieved when members of a system collectively choose to move in a certain direction. It is this act of choice that is critical. … No change – no matter how wise and needed – will help if there is not a widespread and deep sense that each individual exercising choice and working together must make this work.

~ Peter Block, Flawless Consulting, 3rd edition


That’s from Flawless Consulting – I’m nearing the end of the audiobook. Not for nothing do we have “Agree on outcomes” as principle #2!


[image error]


Lasting impressions:



The power of authenticity – impressed that he makes it such a practical issue without in any way risking cynicism. I was reminded of Schein and I make this connection explicit in the Advanced workshop
His regard for “whole system” and positive, asset/strength/gift-based approaches (as opposed to the more traditional “3rd party” consulting model).

You get the sense that he has been on a bit of a journey on that second one. I’m planning a longer blog post on the issues there in the context of Lean-Agile transformation.


Upcoming workshops (see Events ):


6-7 February,  Leeds
22-23 May,  Cardiff



[image error]Blog: Monthly roundups | Classic posts

Links: 
Home | About | Partners | Resources | Contact | Mike

Community: Slack | LinkedIn group | Twitter




We are champions and enablers of outcome-oriented change and continuous transformation. Building from agreement on outcomes, Agendashift facilitates rapid, experiment-based evolution of process, practice, and organisation. Instead of Lean and Agile by imposition – contradictory and ultimately self-defeating – we help you keep your business vision and transformation strategy aligned with and energised by a culture of meaningful participation.  More…
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Published on January 17, 2018 01:21

January 11, 2018

Two more Agendashift resources are now Creative Commons

[Updated Jan 12th with the two images below]


I found myself wanting to be able to reference the Agendashift principles and True North via memorable URLs, so here they are:



agendashift.com/principles

[image error]



agendashift.com/true-north

[image error]


In the process, they have joined a growing list of Agendashift-related resources available under a Creative Commons with-attribution licence, to enable their wider use and to encourage adaptations. To make this encouragement more visible, if you go to our Resources page you’ll notice that several of the items listed there are now marked with the CC-BY-SA logo:



Use them, adapt them, translate them. And pass them on!


Related:



Agendashift in 5 principles
A True North for Lean-Agile?

Upcoming workshops (see Events ):


6-7 February,  Leeds  (early bird expires Tuesday, January 16th)
22-23 May, Cardiff



[image error]Blog: Monthly roundups | Classic posts

Links: 
Home | About | Partners | Resources | Contact | Mike

Community: Slack | LinkedIn group | Twitter




We are champions and enablers of outcome-oriented change and continuous transformation. Building from agreement on outcomes, Agendashift facilitates rapid, experiment-based evolution of process, practice, and organisation. Instead of Lean and Agile by imposition – contradictory and ultimately self-defeating – we help you keep your business vision and transformation strategy aligned with and energised by a culture of meaningful participation. More…
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Published on January 11, 2018 04:38

January 9, 2018

Agendashift as leadership development

Not everyone who attends our 1-day practitioner (now “Core“) workshops has been a coach or consultant. A significant proportion have held positions of responsibility within  organisations of all kinds, technology-centric or otherwise. For workshops held privately, that can mean everyone in the room!


We’re now able to take this to another level,  offering an Advanced Agendashift workshop that not only gives participants the opportunity to practice some important transformation-related skills, it goes on to help them explore, reflect on, and grow their understanding of the (overlapping) roles of coach and leader. It is Lean-Agile leadership development of a much deeper kind than you’ll get from studying a process framework or attending a bootcamp. My goal is to get it onto the leadership development curriculum of at least one major organisation this year. Yours (or your client’s) perhaps?


Readers of this blog will recognise the 5-part structure below. Everything shown here in italics is specific to the Advanced workshop; the remainder is Core (so no, you needn’t have attended a Core workshop previously):



Discovery: Describing where we would like to get to

Exploring organisational context, objectives, obstacles, and outcomes
Plan on a page
Culture, values, and Systems Thinking


Exploration: Prospecting for opportunities

Mission, purpose, and identity
Organisational self-awareness and empathy
Debriefing your Agendashift delivery assessment
Generating outcomes
Exploring different approaches
Understanding and supporting the learning process


Mapping: Building a visual transformation plan

Transformation mapping
Strategy model reconciliations
Other mapping tools


Elaboration: Framing actions, testing our thinking

Changeban: a Lean Startup flavoured variant of Featureban, our popular simulation game
Creating options, framing hypotheses, developing experiments
Cross-checking your experiment design
Authenticity: stories, requirements, and needs


Operation: Change as real work

Operating continuous transformation
Organising for alignment, follow-through, and mutual accountability
The Agendashift adaptability assessment and followups



We now have two UK dates in the calendar:



6-7 February,  Leeds  (early bird expires on January 16th, a week from today)
22-23 May, Cardiff

Over the next few weeks we’ll be adding locations in Europe and further afield. Wherever you are, I’m particularly keen to explore opportunities to hold these workshops internally, on my own or with partners.


Partners have already reviewed the new material over video, and some will no doubt be planning to use all or part of it with their clients. The way it is built around the Core material means that even those who don’t expect to use it anytime soon have additional resources to fall back on should the need or opportunity arise.



[image error]Blog: Monthly roundups | Classic posts

Links: 
Home | About | Partners | Resources | Contact | Mike

Community: Slack | LinkedIn group | Twitter




We are champions and enablers of outcome-oriented change and continuous transformation. Building from agreement on outcomes, Agendashift facilitates rapid, experiment-based evolution of process, practice, and organisation. Instead of Lean and Agile by imposition – contradictory and ultimately self-defeating – we help you keep your business vision and transformation strategy aligned with and energised by a culture of meaningful participation. More…
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Published on January 09, 2018 01:23

January 2, 2018

About that New Year strategy workshop…

Happy New Year! In lieu of the December roundup some seasonal updates: strategy workshops; website changes; top blog posts of 2017.


Strategy workshops

It’s the New Year: fresh starts, new beginnings, strategy workshops! We have three transformation strategy workshops to choose from:



Core Agendashift: Facilitating Outcome-Oriented Change  – the 1-day introduction to outcome-oriented change, a practitioner-focused version of the Applied workshop. Hold this one in-house if you have consultants, coaches, and others with change responsibility (managers included) on your staff.
Applied Agendashift: Co-Creating Your Transformation Strategy  – the same Core material, but focused on your organisation and its transformation. We’ve had all kinds of participants – new joiners sat next to C-suite leaders, for example. Usually an intense 1-day workshop, but it can be shortened or done in smaller chunks over a period as part of a longer engagement. For obvious reasons, this one is only ever run privately.
Advanced Agendashift: Coaching and Leading Continuous Transformation   – We’re very excited about this one, running our first public 2-day workshop early next month. “Transformation strategy as leadership development” is a good way to think about this one.

Get in touch with us or one of our partners if you’d like to explore these further, or if you’d like to become a partner yourself so that you can offer them to your clients.


There are currently three public workshops in the calendar with more to be added soon:



Advanced Agendashift, 6-7 February, Leeds, UK
Core Agendashift, 6 April, Raleigh, NC, USA  (also a partner day on the 4th)
Advanced Agendashift, 24-25 May, Cardiff, UK

In lieu of the December roundup, a couple of seasonal updates: website changes and top blog posts of 2017.


Website changes

We used the break to give the website a lick of paint. As well as making the place generally more inviting, we have:



Made room on a simplified home page for our first wave of  corporate partner s – companies who have multiple individual practitioner partners or who have generated Agendashift-related business for other partners
Consolidated multiple pages onto single pages for  workshops and  assessments

[image error] https://www.agendashift.com
Top blog posts of 2017

Spread nicely over the year:



Scrum and Kanban revisited  (August)
Lean-Agile transformation as Lean-Agile process  (January)
We’ve open-sourced ‘15-minute FOTO’ (October)
How I read the Scrum Guide (November)
Why Agile needs some 21st century Lean thinking (March)
Featureban 2.0 (June)
A True North for Lean-Agile? (May)
Free preview: Read the introduction and first chapter of the forthcoming Agendashift book (February)
Agendashift in 5 principles (July)
Agile and Lean are just toolkits, right? (October)


[image error]Blog: Monthly roundups | Classic posts

Links: 
Home | About | Partners | Resources | Contact | Mike

Community: Slack | LinkedIn group | Twitter

Workshops (see Events
): Advanced Agenadashift, 6-7 February, Leeds, UK ; Core Agendashift, 6 April, Raleigh, NC, USA ; Advanced Agendashift, 24-25 May, Cardiff, UK
We are champions and enablers of outcome-oriented change. By building agreement on outcomes we facilitate rapid, experiment-based evolution of process, practice, and organisation. Instead of the contradictory and self-defeating imposition of Lean and Agile practices, Agendashift helps you keep your vision and strategy aligned with and energised by a participatory culture of co‑creation and continuous transformation.  More…
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Published on January 02, 2018 03:57

December 15, 2017

Poster updates

Today I’ve been busy updating the website, the book, and our workshop materials with a new version of the poster:


[image error] Because every framework needs a poster…

Changes from the original version:



Fewer words, bigger font
Removed the line that went between 2. Exploration and 4. Elaboration (it raised more questions than it answered)
Specific mention of Aspirations” as an output captured from 1. Discovery, improving the setup to the brief reference to X-Matrix I make in the Mapping chapter of the book (see also the Lean-Agile Strategy Days workshops I do with Karl Scotland from time to time)
No more “values-based” – we no longer use this as a description of Agendashift (dropped in favour of “outcome-oriented”) and the names of the two assessment tools have been shortened

You can click the image to request a PDF version. Enjoy!



[image error]Blog: Monthly roundups | Classic posts

Links: 
Home | About | Partners | Resources | Contact | Mike

Community: Slack | LinkedIn group | Twitter

Workshops (see Events
):  6-7 February, Leeds, UK:

Advanced Agendashift: Coaching and Leading Continuous Transformation

We are champions and enablers of outcome-oriented change. By building agreement on outcomes we facilitate rapid, experiment-based evolution of process, practice, and organisation. Instead of the contradictory and self-defeating imposition of Lean and Agile practices, Agendashift helps you keep your vision and strategy aligned with and energised by a participatory culture of co‑creation and continuous transformation. More…


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Published on December 15, 2017 08:43

December 11, 2017

New Agendashift workshops for 2018

If you’ve been to the Agendashift home page recently you’ll have noticed that the two workshops have become three:



The Agendashift Workshop: Co-Creating Your Transformation Strategy

The focus of the Agendashift workshop is the host organisation and its ways of working. As its name suggests, its output is a coherent strategy for transformation, co-created by its participants. It is delivered either as an intensive 1-day event or as a series of smaller events as part of a broader engagement.
Core Agendashift: Facilitating Outcome-Oriented Change

This 1-day workshop provides familiarisation with the Agendashift transformation strategy tools and materials and an initial introduction to outcome orientation. Its typical audience includes coaches, consultants, and managers.
Advanced Agendashift: Coaching and Leading Continuous Transformation

From 2018 onwards we are proud to offer this new 2-day workshop. Expanding on the core workshop, it is aimed at coaches, consultants, and managers wishing to:

Develop their coaching and leadership skills in the areas of enquiry, facilitation, strategy deployment, and change management
Broaden and deepen their appreciation of the Lean-Agile landscape and related bodies of knowledge



The drivers for these changes:



There’s “intensive”, and then there’s “too much”! For some time there has been more material available than we could possibly give in a day. That’s true even for me (let alone partners  using my material) and there’s more material to come. The new range allows the two 1-day workshops to be refocused and the 2-day workshop to offer more depth than is currently possible.
Greater clarity around our stance of outcome orientation (in which the catalyst for change is agreement on collaboratively-identified outcomes rather than prescription or imposition) and our goal of continuous transformation (change sustained on an ongoing basis thanks to it being treated as real work, expected by all concerned, and supported structurally).
A desire to address leadership development and organisational development needs more explicitly.

As tradition dictates, the new 2-day workshop gets its first outing in Leeds:



Advanced Agendashift: Coaching and Leading Continuous Transformation

6-7 February 2018, Leeds, UK

Super Early Bird for the Leeds workshop expires December 31st and Early Bird on January 16th, so get in there quickly! We’re not quite ready to announce the venue but be assured that it will be within easy reach of the station.


After that, I’m in the US for TriAgile 2018 and a 1-day Core workshop around the conference, and in Germany for a 2-day Advanced workshop, dates to be announced.


There are more events in the pipeline, but do please get in touch if:



You’d like to see public workshops take place in other locations. Only rarely will I do a workshop outside of the UK without the offer of help on the ground, and even at home I’m happy to work with others.
You’d like to see more outcome orientation and continuous transformation in your own workplace. Help us help you make it a reality!


[image error]Blog: Monthly roundups | Classic posts

Links: 
Home | About | Partners | Resources | Contact | Mike

Community: Slack | LinkedIn group | Twitter

Workshops (see Events
):  6-7 February, Leeds, UK:

Advanced Agendashift: Coaching and Leading Continuous Transformation

We are champions and enablers of outcome-oriented change. By building agreement on outcomes we facilitate rapid, experiment-based evolution of process, practice, and organisation. Instead of the contradictory and self-defeating imposition of Lean and Agile practices, Agendashift helps you keep your vision and strategy aligned with and energised by a participatory culture of co‑creation and continuous transformation. More…


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Published on December 11, 2017 08:10