Mike Burrows's Blog, page 38
May 3, 2018
My handy, referenceable Definition of Done
Now in handy, referenceable [1] form, my working definition of “Done” [2]:
[image error]
[1] agendashift.com/done
[2] A good working definition of “Done”
Upcoming Agendashift workshops:
14-15 May, Munich, Germany – Mike Burrows, Mike Leber
22-23 May, Cardiff, UK – Mike Burrows
[image error]Blog: Monthly roundups | Classic posts
Links: Home | About | Partners | Resources | Contact | Mike
Community: Slack | LinkedIn group | Twitter
We are champions and enablers of outcome-oriented change and continuous transformation. Building from agreement on outcomes, Agendashift facilitates rapid, experiment-based emergence of process, practice, and organisation. Instead of Lean and Agile by imposition – contradictory and ultimately self-defeating – we help you keep your business vision and transformation strategy aligned with and energised by a culture of meaningful participation. More…
April 30, 2018
Agendashift roundup, April 2018
In this bumper edition: Out in print; Agendashift Studio; Our first online Lean Coffee; Been to America (see the video); Emergence, Fast and Slow; Upcoming; Top posts
Out in print
I hope that it hasn’t escaped your notice that the Agendashift book is now out in print. 120 copies were given to delegates at London Lean Kanban Days last week and it was great finally to hold a copy in my own hands!
People are telling me that it’s very timely: “imposed Agile” and “fake Agile” are taking their toll, and through Agendashift’s outcome-orientation and continuous transformation we can offer alternatives that are both practical – surprising perhaps for an approach that goes out of its way to avoid prescription, but it’s true – and positive.
Frustratingly, Amazon here in UK are quoting long delivery times on a book that purchasers in the US are already receiving! Please be patient – we’re working with the publishers to resolve this issue and I’m sure that everything will be straightened very soon. It is carried by other online booksellers, for example Waterstones and Barnes & Noble to name but two.
My annoyance with them aside, do please leave a review on your nearest Amazon when you get the chance. Thank you!
Find out more:
The Agendashift book (www.agendashift.com)
It’s really here

April 23, 2018
It’s really here :-)
And here it is:
I only got back yesterday evening from a holiday abroad so it was with some relief that I finally got my hands on a copy of my own, one of a big stack given out to delegates at London Lean Kanban Days 2018 (#llkd18).
Three out of the four people I singled out for special mention in the acknowledgments happen to be here at the conference:
Dragan Jojic ‘s early work on the Agendashift assessment prompts was essential to their breadth, their usability, and their impact
Karl Scotland helped to push Agendashift upstream, suggesting (and bravely testing) ways to develop the Discovery tools and to integrate the Cynefin exercise more cleanly.
Steven Mackenzie diligently reviewed multiple revisions of this book and pushed me hard to make it what it is today
The fourth of those four is Andrea Chiou, US-based so perhaps we can forgive her absence! Andrea played a key role in the integration of Clean Language (see our coaching game 15-minute FOTO), and I’m grateful that through her I have been introduced to Judy Rees and Caitlin Walker, both leading members of the Clean Language community in the UK (Judy and Caitlin are respectively co-author and author of two of the books I recommend in chapter 1). I’m glad to say that Judy is here, with proof
April 17, 2018
The Agendashift book comes out in print Monday, April 23rd
I’m delighted to announce that the Agendashift book comes out in print this coming Monday. It’s available for preorder now on most Amazons (not yet .com, but it’s coming) and Barnes & Noble. There’ll be a copy for every attendee of London Lean Kanban Days 2018 which starts on the same day, and I’m giving the opening keynote on Tuesday morning.
Landing page: Resources: The Agendashift book (agendashift.com)
Find it on amazon.com (US), amazon.co.uk (UK), barnesandnoble.com, or search “Agendashift” at your favourite online bookstore.
Before the back cover blurb below, let me take the opportunity to thank Daniel Mezick for his foreword (new to this edition) and Steven Mackenzie for his diligent reviews (multiple times) of the manuscript. You won’t fundamental changes since the Leanpub version but it is certainly more polished.
“An impressive piece of culture technology – facilitates clear thinking and communication while encouraging real agreement at scale across the whole enterprise.”
Part framework and part engagement model, Agendashift represents a way to naturally engage every employee, at every level, in the process of change. Building from agreement on outcomes, Agendashift facilitates rapid, experiment-based evolution of process, practice, and organisation. Instead of transformation by imposition – usually contradictory and self-defeating – it helps you keep your business vision and transformation strategy aligned with and energised by a culture of meaningful participation.
“If you are a business leader looking for tools that facilitate real change in real organisations, this is your book.”
“For exquisite listening and thinking tools – used by your teams and informing your strategy up and down the organisation – look no further than this book.”
“It’s like an invitation to pair coach with Mike and see how he uses the tools to implement a culture of continuous improvement in organisations”
Mike Burrows is recognised for his pioneering work in Lean, Agile, and Kanban, his ground-breaking first book Kanban from the Inside (Blue Hole Press, 2014), and for championing participatory and outcome-oriented approaches to change, transformation, and strategy. Before embarking on his consulting career, he was global development manager and Executive Director at a top tier investment bank, and CTO for an energy risk management startup.
[image error]
April 12, 2018
Agendashift demo and Lean Coffee, April 26th
On April 26th at 09:00 ET / 14:00 BST / 15:00 CET I’ll be doing a quick demo of some features recently added to the online tool, followed by a community discussion facilitated Lean Coffee style by Steven Mackenzie. The first of many, we hope!
For connection details and any late-breaking info, see the LinkedIn group or the #leancoffee channel in the Agendashift Slack (the latter being the better place for discussion ideas, ongoing conversations and any late-breaking info – click here for an invite if you need one).
Upcoming Agendashift workshops:
14-15 May, Munich, Germany – Mike Burrows, Mike Leber
22-23 May, Cardiff, UK – Mike Burrows
[image error]Blog: Monthly roundups | Classic posts
Links: Home | About | Partners | Resources | Contact | Mike
Community: Slack | LinkedIn group | Twitter
We are champions and enablers of outcome-oriented change and continuous transformation. Building from agreement on outcomes, Agendashift facilitates rapid, experiment-based emergence of process, practice, and organisation. Instead of Lean and Agile by imposition – contradictory and ultimately self-defeating – we help you keep your business vision and transformation strategy aligned with and energised by a culture of meaningful participation. More…
April 10, 2018
Emergence, Fast and Slow
One word that came up a few times in last week’s workshop (which got a 12 out of 10 by the way) was emergence. It’s a funny kind of word, one that gets some people excited and leaves others completely cold. That’s due in part to its scientific overtones, but there’s more to it than that.
In its slow form, emergence – as in emergent architecture for example – is regarded as a close cousin of evolution, a process whose results (structures, phenomena, properties) emerge from the repeated application of certain rules and constraints. Done deliberately, it looks something like this:
We start where we are, with what we do now, or with a simple but probably inadequate design
We wait until we’re dissatisfied somehow with the status quo
Following some defined rules and keeping within certain constraints, we make what we hope turns out to be a step forward
Rinse and repeat (starting with a new what we do now)
To its fans, it’s reliable way to cause a design to become increasingly fit for purpose – even when the environment around it is continually changing. Two things come with experience of the process:
Confidence in the outcome – the details of which aren’t planned in advance but familiar patterns and consistent properties do tend to repeat themselves
The realisation that the process can be guided and accelerated, for example using transparency to promote the activations of steps 2 and 4
Unfortunately, to those that haven’t experienced it, emergence and evolution can be a tough sell (which is why I don’t talk about them much). To some ears, these words evoke a process that’s highly wasteful and almost geologically slow, involving speculation, dead ends, and highly unpredictable outcomes. To others, it looks passive and directionless, change happening only in response to external pressures. No-one wants their organisation to go the way of the way of the dinosaur, and when proactivity is called for, it seems safer to stick to planned approaches with their up-front commitments and rigidly defined outputs – never mind that outputs and outcomes are two very different things!
I’ve hinted that in expert hands, emergence can be speeded up. Sometimes it can be very rapid indeed. Take for example the process we facilitate in Agendashift’s Discovery and Exploration activities through our 15-minute FOTO game:
Seed the process with a list of obstacles – things that block our path toward our generic True North (for Discovery), impede progress towards specific prompts prioritised from one of our assessments (for Exploration), or some other list
Identify the outcomes that lie immediately behind those obstacles
Identify the outcomes behind those outcomes, repeating through several layers, searching deeper and wider into outcome space
At Friday’s workshop we calculated that we were generating outcomes at a rate of nearly 2 per minute per table group. Two table groups were able to produce nearly 60 in just 15 minutes! As facilitator, I can’t predict what specific outcomes will be generated (I’ve stopped trying), but I’ve done it enough times to know that it’s a highly productive process, and that what emerges with the detail is a shared sense of both agreement and ambition. That’s gold!
Agendashift’s tagline is “Outcome-oriented change and continuous transformation”. With apologies to Daniel Kahneman, this is “Emergence, Fast and Slow” – the rapid emergence of agreement on outcomes and the emergence of a fitter, more adaptable organisation in the focussed follow-through. Agreement without the follow-through would of course mean the waste of a few hours or days of work. A much greater waste would be to implement change in the absence of agreed goals, the committed support of the host organisation, and the meaningful engagement of the people affected. They need each other!
Upcoming Agendashift workshops:
14-15 May, Munich, Germany – Mike Burrows, Mike Leber
22-23 May, Cardiff, UK – Mike Burrows
[image error]Blog: Monthly roundups | Classic posts
Links: Home | About | Partners | Resources | Contact | Mike
Community: Slack | LinkedIn group | Twitter
We are champions and enablers of outcome-oriented change and continuous transformation. Building from agreement on outcomes, Agendashift facilitates rapid, experiment-based evolution of process, practice, and organisation. Instead of Lean and Agile by imposition – contradictory and ultimately self-defeating – we help you keep your business vision and transformation strategy aligned with and energised by a culture of meaningful participation. More…
April 5, 2018
Centered and T-shaped (sub)communities
On the evening of my arrival at Raleigh, NC from across the pond, I gave a new talk on my first book Kanban from the Inside. Here’s a slide I used to explain the philosophy behind Part II, Models, addressing in particular the question of how multiple (and some would say competing) models can be used together:
[image error]
I’m not going to expand on bullet 1 other than to point the curious in the direction of Gall’s Law.
Bullet 2 is much more up my street, and I’ve stuck to this line consistently – it’s pretty much the definition I use for the Lean-Agile community in the Agendashift book: a community that celebrates Lean and Agile, both separately and together.
That definition describes a very broad umbrella, and there’s a wide variety of things happening beneath it. Agendashift is one of them, a community centered [1] on outcome-oriented change. Around that theme we are:
Running with the idea, diving deep, developing it through use, making our more successful experiments more repeatable and more easily transferable to others
Taking a stance against imposed change (in which we stand shoulder-to-shoulder with our friends in the OpenSpace Agility community)
Bringing together a range of different experiences and areas of expertise, colliding a number of models old and new, from within Lean-Agile and without
Expecting exciting things to happen.
It’s interesting to note that among the Agendashift community’s closest collaborators we have both Certified Scrum Trainers and Accredited Kanban Trainers, knowledgeable and experienced representatives of two great communities whose relationship hasn’t always been easy. Along with vast majority of practitioners who would be comfortable sitting under a Lean-Agile umbrella, I think I can speak for all of them when I say that each of them understands and respects the special contributions of their erstwhile antagonists. And after that, not just “Why can’t we all just get along?”, but “What can we achieve together that were weren’t achieving on our own?”
Observing this, I wonder aloud if the concept of T-shaped people [2] might extend to T-shaped subcommunities. I’m suggesting that in order to stay healthy, an ecosystem as large as Lean-Agile needs groups of people that have:
The persistence to run with ideas and to see just how far they can take them (so that you don’t have to, except where there’s a genuine passion to pursue)
The diversity to ensure they stay vibrantly creative
Broad enough representation that their learning will diffuse and cross-pollinate via the overlaps between communities
Sometimes this will happen by accident, but I suspect that the majority of successful examples are the product of deliberate attention. Can we make it more repeatable? I don’t know, but I would certainly be interested in comparing notes with others who are doing similar things. Could conversations such as these help make Lean-Agile simultaneously more cohesive, more diverse, more respectful, and more productive? I’d like to think so…
[1] BDD is a Centered Community Rather than a Bounded Community (thepaulrayner.com)
[2] T-shaped skills (en.wikipedia.org)
Upcoming Agendashift workshops:
6 April (this Friday!), Raleigh, NC, USA – Mike Burrows, Kert Peterson
14-15 May, Munich, Germany – Mike Burrows, Mike Leber
22-23 May, Cardiff, UK – Mike Burrows
[image error]Blog: Monthly roundups | Classic posts
Links: Home | About | Partners | Resources | Contact | Mike
Community: Slack | LinkedIn group | Twitter
We are champions and enablers of outcome-oriented change and continuous transformation. Building from agreement on outcomes, Agendashift facilitates rapid, experiment-based evolution of process, practice, and organisation. Instead of Lean and Agile by imposition – contradictory and ultimately self-defeating – we help you keep your business vision and transformation strategy aligned with and energised by a culture of meaningful participation. More…
March 28, 2018
Agendashift roundup, March 2018
In this edition: Speaking in Central Europe; Coming to America; Out soon in print; Public workshops; Top posts; And finally…
Speaking in Central Europe
This comes to you today from Central Europe where I have just finished speaking at a company-internal conference. One Agendashift-related talk tweaked for the occasion, and another on DevOps written specially (which I hope to use again). It seems a good time to mention that I enjoy speaking at a wide variety of events both public and private – not just (Lean-)Agile conferences – and it’s always nice to be invited
March 23, 2018
Coming to America – four events in four days
I’ve just added a fourth event to the events calendar for my upcoming trip to the US, the newest entry being a “lunch & learn” session kindly hosted by Pendo on April 4th. All four events take place in Raleigh, NC:
April 3rd: AgileRTC meetup: Kanban from the Inside
April 4th: Lunch & Learn: Managing Product Delivery from the Outside In
April 5th: TriAgile 2018
April 6th: Core Agendashift: Facilitating Outcome-Oriented Change (Raleigh)
After the 1-day Core workshop on the 6th, the next two public workshops are back in Europe, both 2-day Advanced Coaching & Leading workshops:
May 14th-15th, Munich, Germany: Advanced Agendashift workshop: Coaching and leading continuous transformation
May 22nd-23rd, Cardiff, Wales: Advanced Agendashift: Coaching and Leading Continuous Transformation (Cardiff)
If you can make it to any of these events I’ve love to see you, and do say hi!
[image error]Blog: Monthly roundups | Classic posts
Links: Home | About | Partners | Resources | Contact | Mike
Community: Slack | LinkedIn group | Twitter
We are champions and enablers of outcome-oriented change and continuous transformation. Building from agreement on outcomes, Agendashift facilitates rapid, experiment-based evolution of process, practice, and organisation. Instead of Lean and Agile by imposition – contradictory and ultimately self-defeating – we help you keep your business vision and transformation strategy aligned with and energised by a culture of meaningful participation. More…
March 19, 2018
Two new Featureban translations
As described on the Featureban page:
Featureban is a simple, fun, and highly customisable kanban simulation game. We use it in our own Agendashift workshops, and it has been used by trainers and coaches in Lean, Agile and Kanban-related events the world over.
There are now four translations from the original English:
French, by Alexis Ulrich
Polish, by Radosław Orszewski
Russian, by Aleksei Pimenov
Italian, by Massimo Sarti
Thank you Aleksei and Massimo for the new translations! Get them all here.
See also Changeban – a Lean Startup-inspired derivative of Featureban. If you’ve read chapter 5 of the Agendashift book, the design will be familiar.
Related posts:
Featureban 2.2 (and a special offer)
Featureban 2.1 (unplugged)
Upcoming workshops:
6 April, Raleigh, NC, USA – Mike Burrows, Kert Peterson
14-15 May, Munich, Germany – Mike Burrows, Mike Leber
22-23 May, Cardiff, UK – Mike Burrows
[image error]Blog: Monthly roundups | Classic posts
Links: Home | About | Partners | Resources | Contact | Mike
Community: Slack | LinkedIn group | Twitter
We are champions and enablers of outcome-oriented change and continuous transformation. Building from agreement on outcomes, Agendashift facilitates rapid, experiment-based evolution of process, practice, and organisation. Instead of Lean and Agile by imposition – contradictory and ultimately self-defeating – we help you keep your business vision and transformation strategy aligned with and energised by a culture of meaningful participation. More…