Arbinger Institute's Blog, page 20

What We Are vs. What We Do

By Duane Boyce When it comes to our relationships, both at home and at work, what we are is more important than what we know, or even what we do. In a unit with about two hundred others, I was once supervised by a man who appeared to have all the skills of effective management: […]

Three Ways You Might Be Objectifying Others and What to Do About It

Our mindset connects or disconnects us with others—there are a number of ways we can “see” others from an inward mindset. Traditionally, Arbinger has categorized these three ways of seeing others as obstacles, vehicles or simply irrelevant. When I’m seeing someone as an obstacle, I see them as “in my way”, or as a hindrance […]

Why Your Behavioral Solutions Aren’t Working

Arbinger has long premised that there is something deeper than behavior that matters a lot. So much in fact, that when this deeper thing is off in some way, the effectiveness of everything we do is undercut. Some call this deeper thing motivation, others call it attitude. For some it’s presence, for others, authenticity. In […]

Great Leaders are Able to Read People

By C. Terry Warner Founder, The Arbinger Institute Something that every company ought to do and almost none ever do is to invent themselves in the radical sense. To do this you must begin by considering the players that the company has, the understanding that those players bring to the company, the vocale, the opportunities […]

ABC Highlights Arbinger’s Approach to Policing

ABC4 News recently featured Arbinger’s unique approach to training law enforcement, highlighting a story from Charles “Chip” Huth—a Captain for the Kansas City Police Department. The key of Arbinger’s unique approach revolves around an outward mindset. “We’ve learned that if you can do that, what we call shifting from an inward mindset to an outward […]

Are You a Leader People Can Trust?

In today’s world, the words “trust” and “leadership” don’t seem to coincide easily. Media fills us with an incessant barrage of reminders that cause us to believe those two words actually contradict each other. Those who hold power within organizations find their efforts to lead increasingly futile. Joel Peterson, a Robert L. Joss Consulting Professor […]

Is EQ More Important Than IQ?

Countless experts in the professional world admonish companies to hire for attitude, or personality, and train for skill. But does hiring for personality mean valuing EQ over IQ? Defined as the “ability to identify and manage your own emotions and the emotions of others,” emotional intelligence, or EQ, is three-fold. Psychology Today reports that the skills generally […]

The Burdens We Carry

Captain Charles “Chip” Huth Kansas City Police Department Our ability to implement an outward mindset is deeply dependent on our willingness to be alive and responsive to the burdens of others. Having a sense of the challenges faced by those we seek to help is a testament to our authenticity as leaders. This notion has […]

I Am What Is Wrong With the World Today

Jim Ferrell Co-founder and Managing Partner The Arbinger Institute A century ago, in response to a newspaper article that asked, “What is wrong with the world today?” the British journalist G.K. Chesterton purportedly wrote a letter to the editor which read, simply: Dear Sirs: I am. Sincerely Yours, G.K. Chesterton Whether or not Chesterton actually […]

Arbinger Workshops: We Change Mindset

Perhaps you’ve read Leadership and Self-Deception, The Anatomy of Peace, or Arbinger’s latest book, The Outward Mindset, but did you know that The Arbinger Institute regularly offers two-day workshops in cities across the United States and abroad? Our public workshop, titled Developing and Implementing an Outward Mindset, guides participants through an exploration of mindset and […]