Arthur Frommer's Blog, page 9
January 7, 2013
Arthur's Blog: Travel Show Call-In Questions Answered
Last week, I collected a dozen typical questions phoned in by listeners to the Travel Show presented every Sunday on nationwide radio by my daughter and myself. I have since been aware that many additional such questions deal with entirely different travel topics, and might be helpful to consider. So here are a dozen more, all culled from the most recent broadcasts.
Q. We find the procedures for obtaining visas to several countries -- Russia, China, Brazil, India -- to be complex and difficult to understand. Is there any company that can help us?
A. ItsEasy.com is one of the oldest visa-expediting and passport-expediting organizations, in business since 1976. You can contact them for either ordinary or emergency assistance by phoning 866-ITS-EASY.
Q. Where can we find a tour for people interested in "ikebana" (flower arrangements), or [and here they name any number of other specialties, from stamp collecting to ballroom dancing to weaving rugs]?
A. A website called Specialtytravel.com collects and groups the offerings of more than 500 tour companies operating special-interest tours to all parts of the globe. You insert your own beloved specialty and more often than you'd dream, there's a tour operator who gathers like-minded people to travel with you.
Q. We enjoy the walking tours in several major cities, conducted by graduate students and other experts in particular aspects of each city. Where can we find a comprehensive list of the unusual city tours that focus on serious topics or on special aspects that might never be covered on the average, once-over-lightly motorcoach tour?
A. Vayable.com and UrbanAdventures.com are both made for you. They list quirky tours for intellectually-curious people, usually conducted on foot, in more than 200 heavily-visited cities.
Q. I'm 47, and my wife a few years younger, and we're looking for a cruise that's totally unlike the "party sailings" that are often depicted. And we don't want to take a cruise booked by large numbers of families with children. In other words, a relaxing, dignified cruise. (But we don't want to pay the high rates of the ultra-elegant cruiseships). Which cruiselines should we avoid, and which should we consider?
A. To be avoided: Carnival, Royal Caribbean, Norwegian, and MSC. To be considered: Celebrity Cruises and Holland-America.
Q. Is it safe to go to Spain or Greece or any of the other European countries where street protests have occurred against austerity policies?
A. Perfectly safe. No tourist has ever been harmed by the street demonstrations in those countries, and the sole problem you face is that civic life comes to an end on the day when such a mass protest is planned. It's hard to get about, and many touristic establishments are closed. But this occurs only for a single day, in almost all instances.
Q. I'm taking a first trip to Italy with my 17-year-old daughter. What shall we do there?
A. The fact that you're posing such a question means that you haven't engaged in any advance preparation or reading for the trip. It's absurd to visit Italy without having read either a history or cultural appreciation of that nation, or even a fictionalized novel about such outstanding figures as Michelangelo and Leonardo da Vinci. There are other books in your local library on the history of Rome or Florence, and if you fail to consult such texts, and others, you will waste a grand opportunity to view Italy with a background of knowledge that will immensely enhance the enjoyment of your trip. And if you do, you will not later be asking "what's there to do there?"
Q. I'm 75 and planning a month-long cruise of the South Pacific. I have insurance, but my insurance policy doesn't include emergency evacuation to proper medical care, if that should become necessary. Whom shall I consult?
A. The company for you is Medjetassist, which offers a reasonably-priced policy of medical care that includes emergency evacuation to the U.S.
Q. My family and I have rented a villa in Italy for late April of 2014. We shall be flying in and out of Naples. Is it best to book the flights now, or will the airfare be better closer to the date of departure?
A. Booking it now, some 16 months in advance, you will pay top price for your tickets. Wait until the fall of 2013, when the various aggregators of airfares -- Kayak.com, Momondo.com, SkyScanner.net, or Do-Hop.com -- will be offering discounts off the standard rates.
Q. My family and I will be vacationing in Playa del Carmen, Mexico. Will we need to use dollars or pesos, and must we caerry our passports with us once there?
A. You will need to use either your credit card or pesos for your ordinary expenditures once in Playa del Carmen, and you can obtain pesos at the best rate from the many ATM machines you'll find almost everywhere. Be sure to bring a card that works with a four-digit pin number. As for your passports, you'll need them only for arrival purposes, and afterwards they should go into the hotel safe.
Q. Where can I view tango in Buenos Aires?
A. You answer such questions best by consulting an authoritative guidebook. Michael Luongo has authored multiple Frommer's guidebooks to both Buenos Aires and Argentina, and tango performances (as well as tango lessons) are heavily featured by him.
Q. I've heard that some airlines are installing kiosks where you will print out your own luggage tags, thus avoiding a need to interact with a live attendant. And one option will also be to print out those tags at home, on our computers. Is that for real?
A. It is if you follow the advice I've seen of obtaining transparent sticky tape to wrap around the luggage tags printed at home, thus insuring that they can't later be ripped off the suitcase.
Q. Can you direct me to several cheap lodgings in the British Virgin Islands?
A. You've chosen one of the Caribbean's priciest locations, where hotels cater to free-spending tourists, and it is well-nigh impossible to obtain "cheap" lodgings in the British Virgin Islands.
Q. The cruiseship -- run shore excursions seem completely booked on our cruise from Hawaii to islands of the South Pacific. Where can we obtain such tours?
A. From independent operators of shore excursions, usually conducted in small vans and costing less than the cruiseline-operated variety. Look up ShoreTrips.com, CruisingExcursions.com, PortPromotions.com, or PortCompass.com.
January 4, 2013
Arthur's Blog: Caral Might Become One of the Top Attractions in the Western Hemisphere of the Twenty-First Century
It is 120 miles north of Lima, Peru, its fame so new that it has only a single hotel of twenty-two rooms to house the growing number of people who come to view it. It spreads over an arid, desert plateau, where impressive ruins of pyramidal religious structures, tombs, sporting arenas, residences, and other ancient structures mark the location of the oldest large city of the Western Hemisphere.
Its name is Caral, and it flourished at least 5,000 years ago, long ante-dating such other ancient cities as Machu Picchu and Chichen-Itza.
In fact, Caral is as old as the ancient pyramids of Egypt, and in its unexpected Peruvian location has turned most histories of ancient times topsy-turvy. Mention its name to professional archaeologists, and they will turn giddy with excitement.
So why haven't you heard of Caral before? And why aren't more Americans heading there? To begin with, it is only in the past half-century that archaeologists began writing about Caral -- and then, usually only in scholarly journals. And the tourist authorities of Peru have been late to publicize it (in my humble view) as a major touristic lure. Finally, because most recent visitors have been professional archaeologists living in tents and the like, there hasn't until recently been a reason to develop standard accommodations for normal tourists.
That housing shortage began changing within the last year, with the opening of the nearby (to Caral) Hotel Empedrada, a somewhat upscale boutique hotel with only 22 rooms. But with most of those rooms now rented by comfort-seeking scientists, it's unlikely that the Empedrada can be relied upon for reasonably-priced vacancies. To learn whether you can use it for your own self-drive trip from Lima, see Hotelempedrada.com. And note, too, in that website, the remarkable aerial photograph (or drawing) of the densely-packed Caral, looking like a miniature Manhattan.
Though I myself don't know of budget-priced lodgings near Caral, travel journalist David Appell, doing the research at my request, has recently discovered a few housing options. In a late-night e-mail to me, he wrote:
There are several towns within reasonable distance of Caral, and I found one particular guesthouse in Supe Puerto, on the coast about 14 miles from Caral, with various tours and transportation options to the ruins. It's probably the best and most interesting option because right near it is another set of ruins, called Áspero (AHSS-pe-ro), a smaller settlement that was part of the Caral civilization and dates to the same era (it traded fish and other products from the sea for Caral's farm produce): La Casa de Isidora -- no rates given but quite modest.
For a larger town (pop. 140,000) with more amenities and more/better lodging choices than Puerto Supe, Barranca, also on the coast, about an hour from Caral, is a good choice. Lodgings include Hotel Chavín (Cha-VEEN), $30-$35/night, full amenities including restaurant and pool in center of town; and Chorrillos Beach (cho-REE-yohss) out at the beach, also full service with pool, etc.
It's probable that you can also cadge a room in someone's home, or a makeshift B&B, in the several other small villages on the way to Caral, and thus live inexpensively if unpretentiously on a visit there. (That uncertainty about lodgings is part of the adventure that awaits you if you do decide to be an early tourist there). And there are also full-day tours to Caral from Lima that various small bus companies offer.
Whatever approach you choose, you'd be wise, and enlightened, by a trip to this large, ancient urban site -- a city linked to the very rise of civilization -- on a trip to the northern part of South America.
January 3, 2013
Arthur's Blog: Maho Bay Unfortunately and Definitely to Close on May 15
Maho Bay , for those unfamiliar with this unique resort, is a collection of tented bungalows spread across the hillside that I've just described. It is perhaps the most environmentally-sensitive resort in all the world, a place erected without disturbing the foliage on which it sits, with each canvas bungalow connected to an outdoor dining space and other bungalows by wooden walkways elevated from the land. Its rates are half what you'd normally pay in the Caribbean, and its mostly-vegetarian meals are unusually tasty. It is also patronized by a broad cross-section of interesting Americans of all ages and incomes. You can learn more at Maho.org.
And by going to its website, you will also learn about the substitute resort that is currently being expanded in another section of the island almost as desirable. The continuation of Maho Bay is called Estate Concordia , and its lodgings are bungalows that make almost no use of fossil fuels for their illumination and power. Here, too, a unique blend of intellectually-curious, environmentally-sensitive, Americans are the clientele, and you are guaranteed a fine vacation.
As you can see, I'm an enthusiast for the kind of tropical holiday that the founder of Maho Bay -- Stanley Selengut -- has devoted his life to creating. I urge you to study the website and give serious thought to choosing either Maho Bay for your most imminent next vacation or Estate Concordia (now called Concordia Eco Resort) for one scheduled further out.
January 2, 2013
Arthur's Blog: Travel Show Listener Q&A
The questions posed to my daughter and myself by listeners to The Travel Show every Sunday (noon to two, wor710.com) are not simply of interest to the people asking them, but have a broader significance, in my view, by exposing the travel concerns that large numbers of people have. I'm quoting a number of them, in the hope that these will prompt dealing with those concerns.
Q. You have several times cited the travel warnings (against going to particular countries) of the British Foreign Office. How do we access those warnings?
A. Go to fco.gov.uk/travel. A great many people regard these British reports as superior to those of our own State Department, in terms of the clarity with which they are stated.
Q. We've been told that an Italian firm named "Adventure Belissime" is excellent to use for a trip we are planning to Venice. Are they reliable?
A. The only way you will be able to answer that question is by requesting references from that company -- the names and phone numbers of other American travelers who have used them in the past. In this way, you follow the same course as if your were choosing a dentist or an accountant. You ask for references in any number of these travel situations.
Q. Is there Wi-Fi in India?
A. The big hotels in India have Wi-Fi to the same extent as any large hotel anywhere in the world would have Wi-Fi.
Q. Who shall I use for obtaining an air-and-land package to Hawaii?
A. PleasantHolidays.com is the largest tour operator to Hawaii and has a broad range of well-priced air-and-land packages.
Q. We'd like to rent a vacation home for our stay in [and here they name a resort area in the sunbelt]. Whom shall we contact?
A. The largest source is Homeaway.com, but FlipKey.com is coming on big, as is EndlessVacationRentals.com.
Q. I'm taking a group of 20 girls from Newark to Orlando, and back. An agent we've consulted claims that $985 per person is the least we can pay for round-trip airfare.
A. Change travel agents.
Q. We had planned to visit our son, who is working in Thailand, by taking a flight there via Tokyo. But our son claims there are unacceptable levels of radiation in Tokyo.
A. If there were, hundreds of thousands of affluent Japanese would have emigrated from Tokyo, but they haven't. Draw the right conclusion.
Q. Our daughter, who is engaged to be married, wants to register for a trip with a firm that accepts wedding gifts of cash to be used towards their honeymoon. Can you recommend anyone?
A. A great many such companies (and local travel agents) perform that function. Try TravelersJoy.com for starters.
Q. Does anyone in the U.S. operate cheap, legal trips to Cuba?
A. Cheap? No. But YMT Vacations (tel. 800/922-9000) has the least costly packages to Havana, including round-trip airfare there from Miami.
Q. Do I buy Euros in advance of a trip to Europe, or once there?
A. Once there. The exchange rates here are horrendously unfavorable, and beyond that you don't want to be walking about with large amounts of cash. Use your ATM card (and four-digit pin number) to obtain Euros once there, and take out only a small amount at a time.
Q. How far in advance should we book airfares in order to get the cheapest price?
A. Experts differ, to the same extent as financial experts differ over buying bonds versus stocks. Some say six weeks in advance. Others recommend three and a half months for domestic fares, and five and a half months for international ones. There's unanimity that you don't book them longer than the above periods in advance, and you certainly don't book them just a couple of weeks in advance.
Q. We're in our 40s. Can we stay at low-cost hostels in Europe?
A. Absolutely, and a great many people of all ages do so. For a large array of hostels from which to choose, go to HostelWorld.com, Hostels.com or Hostelz.com.
Q. I have been booked for several months for a trip to China/Tibet, but Tibet has now been closed out to us, and the city of Kunming substituted. Should I cancel?
A. Kunming, like a great many other Chinese cities, has a population of some seven milloin persons, and is full of museums, theaters and colorful malls. It's in a zone of moderate climate, and will afford you a unique view of a typical Chinese metropolis.
December 31, 2012
Arthur's Blog: Three 2012 New Year's Resolutions That Didn't Make the List for 2013
In my New Year's Resolutions relating to travel, appearing a week ago on this website, I listed 12 plans for improving my vacations in the year ahead. Those were four less than I proposed a year ago for the New Year of 2012, and a discussion of the reason for the omissions might be appropriate.
At the end of 2011, I pledged that:
I will make very effort to travel to countries whose demonstrations and protests have been for the purpose of achieving democracy, but occasionally at the cost of losing their tourism. Egypt is among the nations deserving our visits, and for other reasons the Asian nation of Myanmar -- at last moving towards decency -- deserves our tourism, too.
I have recently concluded that tourism to Egypt is not yet reliably safe, primarily because of a breakdown in policing -- and this, despite the fact that a great many recent visitors report that their own trips have proceeded without incident. If everything goes well on a trip to Egypt, it appear superficially that conditions are normal for tourism. But the moment an emergency occurs -- an accident, a threat, a possibility of being robbed or hurt -- it appears that the local police of that nation are simply not available to protect the tourist. This is because the police are so hated by much of the population that they generally stay out of sight and unavailable. I would myself not travel to Egypt at this time, and I can't recommend that others do so.
As for Myanmar, the path to democracy in that country has proven uneven and with considerable bumps, and it is not yet certain the military will really give up their total power. Too much sporadic violence occurs, too great a tension is now felt there, to enable most people to make the trip. And in terms of finding accommodations for your stay, it appears that Myanmar's limited hotel capacity is totally filled by various avaricious entrepreneurs hoping to make favorable deals (for mineral rights and the like) with the powers that be. I will myself wait until further evidence is had that Myanmar is now an acceptably safe destination.
Two other of my travel resolutions for 2012 -- both of them, admittedly, made somewhat in jest -- have been criticized (and rightly so) by a number of readers. One was a pledge that I would occasionally change into pajamas on an overnight, transatlantic trip. That suggestion wasn't found to be realistic. And the other, more reasonable one, read that:
I will try to emulate my daughter's policy of limiting her luggage to one small carry-on bag. I will remember that on numerous trips, I have actually worn only a fraction of the items that I have carried with me in a large suitcase.
Too many readers have responded that they simply would not want to make even a short, week-long trip with only one change of clothing, which was the inevitable prospect of my resolution. And I, on reflection, tend to agree.
So there you have the reasons for a more limited list this year. And I will look forward to reading any further travel resolutions that you may have.
Best wishes for a happy and healthy 2013!
December 27, 2012
Arthur's Blog: China Forges Ahead with High-Speed Rail; The US Remains Stymied by Ideologues
If you have access to the few major newspapers that gave extensive coverage to the latest Chinese achievement in high-speed rail, then you will already have learned many of the details. The Chinese have just opened the longest high-speed rail route ever, permitting trains to travel 1,200 miles from Beijing to Guangzhou in eight hours. That's the equivalent distance of Boston, Massachusetts, to Key West, Florida.
Imagine being able to make the trip from the northeast to south Florida in eight train hours, instead of the seven and eight hours needed to check in to a northeastern airport a couple of hours in advance of departure (in addition to spending an hour going to a distant airport), then fly to Miami, and spend another two-hours-or-so retrieving your luggage and taking a bus or taxi into the center of town.
By building these new high-speed tracks parallel to existing tracks, China also has eased the traffic load on the tracks now used for freight and traditional passenger trains, enabling freight to be delivered far more efficiently (and also easing the burden of car and truck traffic on highway routes). By building this new high-speed route (one of several now in construction), China also put 100,000 men and women to work on each of those new lines, a stimulus that did much to offset what otherwise would have been a sharp economic decline. And by shifting to energy-efficient rail transportation, China has greatly reduced the emission of carbon that every prestigious scientist has blamed for harmful climate change, in addition to easing pollution in Chinese cities (by reducing car and truck traffic on the highways of that nation).
Now I know all the arguments that have thus far blocked most projects of high-speed rail in the United States. We -- who will soon be a nation of 400,000,000 people (greater than the current population of western Europe) -- just don't have the population density needed to support high-speed rail, say the critics. We are a country of individualists, and we would rather stew in traffic jams along highways currently approaching their capacity limits, than subject ourselves to such collectivist experiences as a train involves. Building high-speed rail will also require tax increases of the sort that we have vowed to oppose.
How long will we permit these Luddite arguments to block needed investments in our nation's infrastructure? How long will we mortgage our future to satisfy fans of Ayn Rand? As we crowd into airports, and get stranded by storms, and require more than two hours to travel 50 miles on overburdened highways (as I recently did), how long will we permit habitual nay-sayers to block economic advances that every respected observer supports? How long will we permit China to outpace ourselves in economic development?
In drawing up a list of New Year's Resolutions in Travel, I recently came close to omiitting a pledge to use every opportunity to advocate for high-speed rail, all in a misguided effort to be less controversial. I've now resisted that urge. And somehow I feel that a majority of quiet Americans share my viewpoints.
December 26, 2012
Arthur's Blog: Major Travel Trends in 2012
What were the chief travel trends of 2012? I count at least eight of them.
The Nickel-and-Diming of Airline Passengers: The single most evident travel trend in 2012 was the effort by airlines to imitate their controversial British cousin, Ryanair, in imposing unexpected fees, charges and penalties on the most innocent acts of air transportation, like checking a suitcase or making a reservation over the phone. While federal regulatory agencies are now starting to require that the airlines fold some of these charges into the advertised price of their flights, deception continues apace, and shell-shocked flyers discover that the price of almost any ticket is higher than they expected.
The Commercialization of the Airline and Cruiseship Activity: The cruiseships started this trend, but it moved to the airlines in 2012, with the announcement by a major aviation executive that he was planning to turn his passenger airplanes into "airborne shopping malls." Apparently, flight attendants will now parade through the aisles on numerous occasions in the course of the flight, hawking dresses and sweaters, Swiss wristwatches, and dining room place settings. Already, aboard the cheaper of the cruiseships, constant loudspeaker announcements urge passengers to buy the same items in the course of the trip. And menu items in the main dining room, like steaks and lobsters, will now carry an extra charge, and waiters and waitresses will push their purchase because of an automatic gratuity attached to each such choice.
The Substitution of Apartments and Vacation Homes for Hotel Rooms: This smart trend has been discussed so often in this blog that I won't again emphasize the growth of Homeaway.com, VRBO.com, FlipKey.com, EndlessVacationRentals.com, AirBnB.com, and others, as enjoying sharply-increased popularity in 2012. A single caution needs to be made about rentals in those several jurisdictions where the mere activity of renting a room in an apartment whose owner does not remain in residence, is illegal.
The Meteroric Rise of Dubai: Once given up for dead, in the financial crisis years of 2008-2010, Dubai has revived, and tens of thousands of Americans in 2012 endured marathon-like flights on Emirates Airlines from the U.S. to gawk at the excesses and conspicuous consumption of this culture-lacking place. I remain astonished as to why any normal traveler would want to make that trip -- but they're doing it.
Ireland and China Were the Top Travel Bargains: Airi-and-land packages to these two destinations, selling for as little as $699 (for Ireland) and $899 (for China), were the undoubted champions of cost-conscious tourists in 2012, and they will probably remain so in 2013.
The Increasing Operation of Quirky Day Tours in Major Tourist Cities: Bored by the sameness of most standard motorcoach tours, Americans have turned in growing numbers in 2012 to the off-the-beaten-track variety offered by such worldwide companies as Vayable.com and UrbanAdventures.com. These are mainly walking tours conducted by graduate students and other specialists passionately in love with their cities; they cost about $40; but they are infinitely superior in content and interest to the standard variety of sightseeing.
The Emergence of Bundled AirFares Sold Only by the Airline Themselves: In an effort to give you an advantage if you go directly to the airline's own website to make your booking, and not to the hated Orbitz, Expedia, or Travelocity, airlines in 2012 have rewarded their customers who make their bookings direct (and this policy will undoubtedly grow more popular in 2013). Frontier Airlines started the trend by making seat reservations available only to people who went to the Frontier website, and American Airlines has now weighed in with an $18 insurance policy giving the passenger the right to change the date or time of their flight without penalty -- but only if they make the booking direct with American Airlines (they charge a total of $68, of which $50 is the price for checking a suitcase round-trip, and $18 brings you that penalty-free right of cancellation).
The Explosive Growth in 2012 of River Cruising and Cheap Intercity Buses: Suddenly this past year, the traveler is surrounded by offers of cruises on rivers ranging from the Mississippi (where the famous paddlewheeler known as the American Queen has resumed sailing) to the Rhine and the Yangtze. Travelers should bear in mind that these are primarily booked by people mature in age (one survey showed a large number of passengers in their 70s), and certainly not for swingers. And if you'll go to the websites of Bolt Bus and MegaBus, you'll find that these large companies have, in 2012, vastly expanded the range of their itineraries, and now connect scores of U.S. cities with inexpensive bus services.
There they are -- the chief travel trends of 2012. Have I missed any?
December 21, 2012
Arthur's Blog: Interest in Quirky Day Trips Grows
December 20, 2012
Arthur's Blog: Find the Best Bargains on China Travel from January Through March
I mention this forecast by way of suggesting that the immediate months ahead -- January through March -- may be your last opportunity to enjoy a bargain-priced look at China's two main cities: Beijing and Shanghai. Currently, the aggressive tour operator known as ChinaSpree.com is offering prices as low as $899 and $999 for one-week visits to those two capitals in late January and February, including round-trip air from San Francisco (and the price is only $100 more from New York). While those rates don't include many meals, the opportunity to wander the restaurant scene on your own is a decided plus, in my view, greatly adding to the adventure that a China trip can be. And although the above rates will begin to increase in very late February and March, they remain unusually cheap.
Currently -- and to make this point more explicitly -- a one-week trip to China is undoubtedly the single best bargain in travel today. When you consider that the rates I've quoted include airfare, you quickly see that nothing offered in Europe (including even those cheap fly/drive trips to Ireland) even remotely compares.
But now may be your last opportunity to enjoy a travel bargain of the sort that China presently offers in winter.
December 19, 2012
Arthur's Blog: Major Trends in Travel, Venice Flooding, Airline News, Celebrity's Reflection, and More
As compared with AirBnB.com or Rentalo.com (which rent short-term apartments and rooms in apartments) and Homeaway.com (which rents homes and apartments), the rental company called Flipkey.com specializes in the short-term rentals of second homes owned by individuals in resort areas that encourage the rental of vacation homes. Therefore, it doesn't confront you with the risk of violating local laws forbidding the rental of short-term residences. It simply doesn't face that problem.
The second major trend in travel for the year ahead? It's the considerable expansion of the cities served by cheap intercity buses, most prominently those by Bolt Bus and Megabus. Go to the websites maintained by these firms, and consult the maps of their current itineraries; you'll be surprised to see how widespread their network now is, affording you a substitute for more expensive forms of transportation.
A third trend? It's the sudden and dramatic increase in tourism to Peru, all resulting from an amazingly-successful marketing program by that country's tourism officials. But underlying the hype are a number of undeniable lures: the recent discovery and unearthing of civilizations ante-dating the Incas by hundreds of years; the recognition of Peruvian cuisine by leading journals as the "hot culinary news of 2013." Peruvian restaurants featuring pisco sours and ceviche are springing up all over America and many more are catering to tourists in Lima and nearby.
Currently, two-thirds of the city of Venice, Italy, is under water, and tourists are wading waste deep to reach their hotels, carrying suitcases over their heads. It's a reminder that Venice really shouldn't be visited from about mid-November to mid-March, when the "aqua alta" (high waters) is an overly-frequent occurrence.
By announcing that it will now penalize customers who simply don't show up at the airport to use a seat they've reserved, Southwest Airlines is becoming more and more like the other airlines, no longer as forgiving of its passengers as it used to be. The recent purchase by Delta Airlines of a big chunk of Virgin Atlantic Airlines will have no immediate impact on passengers flying for vacation purposes, says Scott Mayerowitz of the Associated Press; but it will provide business passengers going to London with much more frequent service.
In an interview conducted on our recent Travel Show, Carolyn Spencer Brown of CruiseCritic.com was ecstatic about the new Celebrity Reflection cruiseship, bringing attention to the fact that you can now grill your own steak, outdoors, on the lawn covering part of the ship's upper deck. A prominent airline head recently declared that his company would begtin operating "airborne shopping malls" on board his planes, creating much-needed additional income from the display and sale of merchandise by flight attendants parading in the aisles. Thus, the airline industry is about to join the cruiselines in overly commercializing its product; already on many popularly-priced cruises, the passenger is bombarded endlessly by various loudspeaker announcements of special sales and auctions of clothing, bric-a-brac, artwork and the like. Even in the main dining rooms of ships, where everything was once free of extra charge, passengers are entreated to order extra-charge steaks and lobster, and waiters are given a mandatory extra gratuity on the sale of such items, an incentive to push passengers into ordering the special goodies. The day is fast coming when sensitive travelers will need to upgrade to higher-priced ships, in order to avoid these tawdry tactics.
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