Francie Van Wirkus's Blog, page 34
December 26, 2014
December 4, 2014
November 30, 2014
Avocado Oil & the Feedback Loop
Avocado Oil & the Feedback Loop
Twitter does have its advantages. After all, it’s how I found PlanksLoveandGuacamole, a terrific resource for paleo recipes and food porn. Twitter is also how I discovered Avohaus avocado oil. I won’t use our time to sing the praises of avocado oil, but I will praise the best retail experience I’ve had in years. And, the best online retail experience I’ve had. Ever.
First, there was attraction.…
November 23, 2014
Organizational Change & Scrum: An Experiment
Organizational Change & Scrum: An Experiment
Our team is leading the transformation to Agile, Lean, Scrum and SAFe in our company. It’s been an undulating ride of great successes and matrixed challenges. There is a ton of work to do, a long journey ahead. Being a change leader on this team is the best adventure I’ve had in a long time.
Over the last two years, we have iterated through several versions of what it means to be this team. Our…
November 21, 2014
November 14, 2014
November 4, 2014
Iteration: Getting it Right for the Customer
Iteration: Getting it Right for the Customer
Sometimes it takes a few tries to get it right with the customer. In September 2014, I wrote about customer focus and my experience at Colectivo Coffee, after finishing my fourth Ironman Wisconsin.
Colectivo read my blog and wanted to make things right with me. At least, they wanted me to feel better about my negative experience. And I did. They gave me a $10.00 credit on my loyalty card, and…
October 31, 2014
October 5, 2014
Lessons for Product Owners & Training Leads, Part 2
Lessons for Product Owners & Training Leads, Part 2
Part 2 in a series of 2 blogs
The first part of this blog, Team First, not First Place: Lessons for Product Owners & Training Leads, was about Robert, a global executive for a large telecom company, thrust into an enormous training task by his leaders. There were LMS problems, and the training curriculum doubled while the deadline to complete it all was moved up three months. Because a director…
October 2, 2014
Team First, Not First Place: Lessons for Product Owners & Training Leads
Team First, Not First Place: Lessons for Product Owners & Training Leads
Part 1 of a 2 part series, based on a true story
A good friend of mine (let’s call him Robert), works for a very large telecom company. He was stressed about his job. Being stressed isn’t remarkable, although his job as a global executive means continually keeping lots of banks happy with their telecom service. This story is about so much more.
Early in the year, Robert and his team were assigned…
