Mike Figliuolo's Blog, page 6
July 9, 2025
How Leaders Quench the Service Thirst of Customers
We’ve all heard the idea of being customer-centric, but how you utilizing your leadership to best serve your customers.
Today’s post is by Chip R. Bell, author of Kaleidoscope.
The very thirsty crow came upon a pitcher of water. But, the water was deep and the neck of the pitcher narrow. Aesop’s Fables tells us the rest of the riddle. The crow picked up small pebbles and dropped them one by one in the pitcher causing the water to rise high enough for a drink.
Read the rest of this post at thoughtLEADERS, LLC: Leadership Training for the Real World.
July 3, 2025
When hiring for a critical role, which best describes your approach?
Our reader poll today asks: When hiring for a critical role, which best describes your approach?
Hire a good fit now, versus waiting for a perfect fit that might come later 65.70%Wait for a perfect fit, even if it means doing without in the near term 34.30%Perfect is the Enemy of Filled.
Read the rest of this post at thoughtLEADERS, LLC: Leadership Training for the Real World.
July 2, 2025
How to Set Goals That Go Beyond the Numbers
There are two major types of goals you can set for your business unit: quantitative and qualitative goals.
When you set goals, there are commonly two types: quantitative and qualitative.
Quantitative Goals
When you set goals that are quantitative, they’re going to focus on things like financial results, operational metrics, customer dynamics, or quality. You can typically track these types of goals pretty easily.
Read the rest of this post at thoughtLEADERS, LLC: Leadership Training for the Real World.
June 30, 2025
How to Figure Out Where You Should Focus
True business leaders stay focused. This is crystal clear. But how can you make sure you are focusing on the most promising business opportunities that can lead your company to success?
Today’s post is by Sharon Tal, co-author of Where to Play.
In their best-selling book Creativity Inc., Ed Catmull and Amy Wallace present well known pieces of advice that lead you nowhere.
Read the rest of this post at thoughtLEADERS, LLC: Leadership Training for the Real World.
June 26, 2025
How do you react when someone unexpectedly quits the team right before a big deliverable?
Our reader poll today asks: How do you react when someone unexpectedly quits the team right before a big deliverable?
I get extremely frustrated and feel betrayed or let down 8.59%I get frustrated, but departures are a fact of life 39.92%I get annoyed, but they have to do what’s right for them 38.19%I’m happy they found a better opportunity 13.30%Saying goodbye at an inopportune time.
Read the rest of this post at thoughtLEADERS, LLC: Leadership Training for the Real World.
June 25, 2025
Four Lessons in Employee Engagement We Can Learn from Nature
Taking a few lessons from Nature about how to keep and engage employees.
Today’s post is by Dr. Kathleen E. Allen, author of Leading from the Roots
Most organizations struggle with generating authentic employee engagement. There is an unlikely teacher, however, that can provide some interesting strategies on creating stronger engagement within any team, business, or otherwise. That teacher is nature.
Entities that are managed and led based on nature are considered “living systems” rather than objectified organizations.
Read the rest of this post at thoughtLEADERS, LLC: Leadership Training for the Real World.
June 19, 2025
When someone on your team is over-eager about a project, how do you react?
Our reader poll today asks: When someone on your team is over-eager about a project, how do you react?
I get out of their way and let their enthusiasm drive 65.48%I try to temper their enthusiasm a bit so they don’t upset others 29.76%I pull them back and tell them to slow down 4.76%Unbridled enthusiasm.
Read the rest of this post at thoughtLEADERS, LLC: Leadership Training for the Real World.
June 18, 2025
5 SMART Goal-Setting Principles
When you’re setting your business unit or department goals, take the time to think through every goal to make sure they’re SMART.
When you go to set your business unit goals, there are a few principles you should follow. Any goals you set should be smart. Specific, measurable, achievable, relevant, and time-bound, these principles improve the team’s understanding of what they need to deliver. They’ll help you ensure you’re able to track performance against the achievement of the goal and gain the team’s commitment to achieving it.
Read the rest of this post at thoughtLEADERS, LLC: Leadership Training for the Real World.
June 16, 2025
How to Inspire Your Team to Embrace a Sense of Urgency
Your team needs to move with a sense of urgency. This doesn’t mean moving fast – it means moving with purpose. A group of firefighters can provide great insight into what moving with a sense of urgency means.
Today’s post is by Tom Pandola, author of Light a Fire Under Your Business.
One of the big issues in business today is how to motivate a young workforce.
Read the rest of this post at thoughtLEADERS, LLC: Leadership Training for the Real World.
June 12, 2025
How well do your team members pick up on the social cues around them?
Our reader poll today asks: How well do your team members pick up on the social cues around them?
Extremely well – they’re very attuned to their social surroundings 2.83%Very well – they pick up on most cues but might miss subtle ones 27.12%Well – they’re generally aware of the social environment most times 46.90%Not well – they often miss social cues that should be obvious 20.33%Not at all – they’re oblivious to the social context they’re in 2.82%Clue them in.
Read the rest of this post at thoughtLEADERS, LLC: Leadership Training for the Real World.
