David Williams's Blog, page 9
June 16, 2011
Google is a whirlpool looking for a new fool
On the face of it, the internet, search engines, and Google in particular have been a great boon to writers and others who do research as a necessary part of their work. Indeed, who would deny it? Remember the old days when you camped yourself in the library for hours on end, leafing through books that often delivered scant reward – insufficient or out-of-date information – or fiddled with spools of microfiche for that elusive news article? No question, we should be duly grateful for the luxury of sitting at home (using the same machine that we use to set down our work) with the ability to trawl the world's resources rapidly and at no great expense. But are we being allowed to make the most of this wonderful opportunity?
Until recently, I had assumed that Google's stupendous page rank algorithm was giving me the best, most authoritative, most useful selection from the vast sources of information on offer, provided I got my search terms right. That was before I became aware of the argument presented in Eli Pariser's new book The Filter Bubble which reveals that Google, far from facilitating an expansion of my world view in proportion to the expansion of available resources, is in fact limiting me by my own previous choices. Pariser calls this a bubble; I prefer to think of it as a whirlpool, sucking me into its ever-decreasing circles.
Until recently, I had assumed that the spread of results I got from typing a query into my Google search box would be exactly the same as another's results, provided we both entered the same search terms. It has taken Pariser to explain to me that this is not true. Apparently Google uses 57 signals – ranging from where the browser is located to what items I have searched for before – to decide what site-links it is going to offer me. The process is concentric because the more I use the internet for everything from information gathering to purchasing the more Google gets to know about me, and the more bounded I become by the range of options it presents that are in easy reach.
Moreover (and this I suppose I did know, but never really thought through the implications) Google is not in the business of providing me with the best information; it is in the business of delivering me to its advertisers, sponsors and funders – the ones who pay the piper. The most obvious example is the sponsored links that appear on the top of one's results page (perversely, I avoid these); but Google has much more subtle ways of using the data I have previously provided to get me to places based on their commercial imperatives rather than my intellectual curiosity or professional need. Because their behaviour marketing is invisible, and because I'm generally unaware that my choices are being made for me in this way, I am off my guard to a degree that I would not be if I was, say, reading a newspaper with a known political viewpoint, or speaking to a consultant whom I know has a vested interest in selling me his product or service. Google can fool me into thinking I'm making the decision without such influences, and that makes me the greater fool.
And of course it's not only Google that's doing it. For me, Amazon is another major whirlpool, as are iTunes and a number of others whose filters and 'recommendations' are drawing me into a subterranean version of my world where increasingly what I see are distorted or manipulated versions of my own reflection.
As a consumer, I may welcome some guidance to my purchases based on my known preferences – it can save time and effort, and help me get to things I might want or didn't otherwise know existed, though it also reduces the opportunity for serendipitous pleasures – but as Pariser argues, what might be good for consumers is not necessarily good for citizens.
Nor does it make the best use of the global promise of the internet, which has the potential of widening our horizons and putting us in instant touch with treasures of learning previously unobtainable. It's a misuse of the most powerful instrument of our age. We have embarked on a world-wide adventure but we have put ourselves in the hands of a navigator we can't really trust. There are oceans to explore, but the more we sail on them, the greater the perils of the whirlpool.
Until recently, I had assumed that Google's stupendous page rank algorithm was giving me the best, most authoritative, most useful selection from the vast sources of information on offer, provided I got my search terms right. That was before I became aware of the argument presented in Eli Pariser's new book The Filter Bubble which reveals that Google, far from facilitating an expansion of my world view in proportion to the expansion of available resources, is in fact limiting me by my own previous choices. Pariser calls this a bubble; I prefer to think of it as a whirlpool, sucking me into its ever-decreasing circles.
Until recently, I had assumed that the spread of results I got from typing a query into my Google search box would be exactly the same as another's results, provided we both entered the same search terms. It has taken Pariser to explain to me that this is not true. Apparently Google uses 57 signals – ranging from where the browser is located to what items I have searched for before – to decide what site-links it is going to offer me. The process is concentric because the more I use the internet for everything from information gathering to purchasing the more Google gets to know about me, and the more bounded I become by the range of options it presents that are in easy reach.
Moreover (and this I suppose I did know, but never really thought through the implications) Google is not in the business of providing me with the best information; it is in the business of delivering me to its advertisers, sponsors and funders – the ones who pay the piper. The most obvious example is the sponsored links that appear on the top of one's results page (perversely, I avoid these); but Google has much more subtle ways of using the data I have previously provided to get me to places based on their commercial imperatives rather than my intellectual curiosity or professional need. Because their behaviour marketing is invisible, and because I'm generally unaware that my choices are being made for me in this way, I am off my guard to a degree that I would not be if I was, say, reading a newspaper with a known political viewpoint, or speaking to a consultant whom I know has a vested interest in selling me his product or service. Google can fool me into thinking I'm making the decision without such influences, and that makes me the greater fool.
And of course it's not only Google that's doing it. For me, Amazon is another major whirlpool, as are iTunes and a number of others whose filters and 'recommendations' are drawing me into a subterranean version of my world where increasingly what I see are distorted or manipulated versions of my own reflection.
As a consumer, I may welcome some guidance to my purchases based on my known preferences – it can save time and effort, and help me get to things I might want or didn't otherwise know existed, though it also reduces the opportunity for serendipitous pleasures – but as Pariser argues, what might be good for consumers is not necessarily good for citizens.
Nor does it make the best use of the global promise of the internet, which has the potential of widening our horizons and putting us in instant touch with treasures of learning previously unobtainable. It's a misuse of the most powerful instrument of our age. We have embarked on a world-wide adventure but we have put ourselves in the hands of a navigator we can't really trust. There are oceans to explore, but the more we sail on them, the greater the perils of the whirlpool.
Published on June 16, 2011 06:17
June 9, 2011
Can a writer trust peer reviews?
As part of an earlier post I recommended a couple of writing and peer review sites that can be useful as a testing-ground for manuscripts. While my advice holds good (and I am going on to describe a recent personal experience) I want to repeat my caveat that you need to develop a thick skin to submit your work to scrutiny in such a public way, but I also want to add that not all advice is good advice (including mine, I daresay).
I have been looking deeper into a couple of sites, reading peer reviews of other people's writings, and one thing I have noticed is the wide range of critical standards applied. Not to put too fine a point on it, some peer criticism sucks. More than a few times this week, I have shaken my head over rank bad reviewing. In certain cases, if the writer was to follow the guidance given they would be heading in entirely the wrong direction – despoiling, not improving their work.
As well as specifically bad advice, there is reviewing of a non-specific negative sort which must surely knock a writer's self-confidence, perhaps persuade them to give up altogether. (Hey, I've written negative reviews too, but I try hard to be specific, and for an inexperienced writer always aim to find something constructive and encouraging to say). One contributor to a writing forum I subscribe to has suggested that some negative reviewing is driven by jealousy. Perhaps in other cases there is a factor of territorial supremacy; as Gore Vial has said, It is not enough to succeed. Others must fail.
The opposite problem to the negative review is what I would call the non-critical gush (Brilliant... They'd be mad not to publish... I gave it five stars...) and I have discovered this to be more prevalent than the negative stuff. It seems to me there are three possible sources of non-critical gush:
1. The indiscriminate. Some readers cannot really tell the difference between good writing and bad, so they gush to be on the safe side.
2. Family and friends. They stand by their man, or woman. Such puffery is even more common for reviews of published work (most notoriously, customer reviews on Amazon) than for unpublished material.
3. Scratch-my-backers. I have witnessed this happening openly on forums set up around the Amazon Breakthrough Novel Award and on other competition sites that rely partly on peer voting. Even where it is not openly stated that one person's good review will be reciprocated, there hangs an unspoken threat that if you are perceived to be trashing someone's work you are likely to get trashed in return.
It seems to me that the most sensible way to deal with the vagaries of peer review is to take everything in the round. Try not to be carried away by a couple of great responses to your work, or cast down by a couple of negative ones. Rather, what is the aggregate? Also, while everyone's opinion counts (we may not all be critics, but most of us are readers/potential customers) look very carefully at the quality of these reviews and, frankly, take more notice of those reviewers who seem to know how to string some words together themselves, and who have something detailed and specific to say. Also, when submitting parts of your work for peer review, choose something that you have specific issues with, some hypothesis that you want to test out.
Which brings me to my personal example. As regular readers of this blog may know, I have been working for a while on a historical novel, Mr Stephenson's Regret. I submitted the third draft of the novel to this year's Amazon Breakthrough Novel Award, and managed to get to the semi-final, which I was pleased about, but privately I have not been entirely happy with this version of the novel, and even during the judging process have been working on a revision. Specifically, it has been my feeling that the reader does not get close enough to my central character, Robert Stephenson. For the new version I switched to first person, making Robert not just the central character but the narrator of the story. This device has helped me bring Robert much closer, more intimate, but the downside has been losing some flexibility in point of view, and some logistic problems in telling necessary parts of the story where Robert was either not present or too young to be a credible narrator.
A week or three ago I decided to put the opening chapters of the new version to the test of a peer review with the specific objective of checking these factors out. I uploaded the opening chapters to a site called YouWriteOn.com. The way this site works is that you accept a reading assignment for someone else's work, sent to you randomly, and receive a reading credit when you have written a review, so that your work is then sent randomly to another member for review. I like the 'blind' nature of this system, and think it's fair that you should have to put some work in to get your own work reviewed.
I have been delighted by the reviews of the sample, not just because they were generally favourable, but because a couple of them specifically picked up on the points I was trying to test around the strength of the central character and the POV logistics. As a result of the experiment, I have decided to return to the original third person structure of the novel, but to apply what I have learned in writing the first person version to my revision of the work. Without constructive peer review I might never have got to that point, and might not have been re-energised to take the task on, as I've just given myself a few more months' hard labour.
I have been looking deeper into a couple of sites, reading peer reviews of other people's writings, and one thing I have noticed is the wide range of critical standards applied. Not to put too fine a point on it, some peer criticism sucks. More than a few times this week, I have shaken my head over rank bad reviewing. In certain cases, if the writer was to follow the guidance given they would be heading in entirely the wrong direction – despoiling, not improving their work.
As well as specifically bad advice, there is reviewing of a non-specific negative sort which must surely knock a writer's self-confidence, perhaps persuade them to give up altogether. (Hey, I've written negative reviews too, but I try hard to be specific, and for an inexperienced writer always aim to find something constructive and encouraging to say). One contributor to a writing forum I subscribe to has suggested that some negative reviewing is driven by jealousy. Perhaps in other cases there is a factor of territorial supremacy; as Gore Vial has said, It is not enough to succeed. Others must fail.
The opposite problem to the negative review is what I would call the non-critical gush (Brilliant... They'd be mad not to publish... I gave it five stars...) and I have discovered this to be more prevalent than the negative stuff. It seems to me there are three possible sources of non-critical gush:
1. The indiscriminate. Some readers cannot really tell the difference between good writing and bad, so they gush to be on the safe side.
2. Family and friends. They stand by their man, or woman. Such puffery is even more common for reviews of published work (most notoriously, customer reviews on Amazon) than for unpublished material.
3. Scratch-my-backers. I have witnessed this happening openly on forums set up around the Amazon Breakthrough Novel Award and on other competition sites that rely partly on peer voting. Even where it is not openly stated that one person's good review will be reciprocated, there hangs an unspoken threat that if you are perceived to be trashing someone's work you are likely to get trashed in return.
It seems to me that the most sensible way to deal with the vagaries of peer review is to take everything in the round. Try not to be carried away by a couple of great responses to your work, or cast down by a couple of negative ones. Rather, what is the aggregate? Also, while everyone's opinion counts (we may not all be critics, but most of us are readers/potential customers) look very carefully at the quality of these reviews and, frankly, take more notice of those reviewers who seem to know how to string some words together themselves, and who have something detailed and specific to say. Also, when submitting parts of your work for peer review, choose something that you have specific issues with, some hypothesis that you want to test out.
Which brings me to my personal example. As regular readers of this blog may know, I have been working for a while on a historical novel, Mr Stephenson's Regret. I submitted the third draft of the novel to this year's Amazon Breakthrough Novel Award, and managed to get to the semi-final, which I was pleased about, but privately I have not been entirely happy with this version of the novel, and even during the judging process have been working on a revision. Specifically, it has been my feeling that the reader does not get close enough to my central character, Robert Stephenson. For the new version I switched to first person, making Robert not just the central character but the narrator of the story. This device has helped me bring Robert much closer, more intimate, but the downside has been losing some flexibility in point of view, and some logistic problems in telling necessary parts of the story where Robert was either not present or too young to be a credible narrator.
A week or three ago I decided to put the opening chapters of the new version to the test of a peer review with the specific objective of checking these factors out. I uploaded the opening chapters to a site called YouWriteOn.com. The way this site works is that you accept a reading assignment for someone else's work, sent to you randomly, and receive a reading credit when you have written a review, so that your work is then sent randomly to another member for review. I like the 'blind' nature of this system, and think it's fair that you should have to put some work in to get your own work reviewed.
I have been delighted by the reviews of the sample, not just because they were generally favourable, but because a couple of them specifically picked up on the points I was trying to test around the strength of the central character and the POV logistics. As a result of the experiment, I have decided to return to the original third person structure of the novel, but to apply what I have learned in writing the first person version to my revision of the work. Without constructive peer review I might never have got to that point, and might not have been re-energised to take the task on, as I've just given myself a few more months' hard labour.
Published on June 09, 2011 04:38
June 7, 2011
Quotes about Working
At last, the final section of quotes from my book 1000 Great Quotations for Business, Management & Training.
An updated version of the book is newly available as part of my Almost Free Kindle titles both in the UK and in the USA.
If you don't want to work, you have to work to earn enough money so that you won't have to work.
Frederic Ogden Nash, US humorous writer, poet (1902-1971)
Every day I get up and look through the Forbes list of the richest people in America. If I'm not there, I go to work.
Kenichi Ohmae, Japanese management consultant (b. 1943)
The more I want to get something done, the less I call it work.
Richard Bach, US author (b. 1936)
Find out what you like doing best and get someone to pay you for doing it.
Katherine Whitehorn, British journalist (b. 1928)
Work is not man's punishment. It is his reward and his strength and his pleasure.
Amantine Lucile Aurore Dupin, known as George Sand, French author (1804-1876)
If you do not feel yourself growing in your work and your life broadening and deepening, if your task is not a perpetual tonic to you, you have not found your place.
Orison Swett Marden, US editor, author (1850-1924)
Being busy does not always mean real work. The object of all work is production or accomplishment and to either of these ends there must be forethought, system, planning, intelligence, and honest purpose, as well as perspiration. Seeming to do is not doing.
Thomas Alva Edison, US inventor (1847-1931)
My grandfather once told me that there were two kinds of people: those who do the work and those who take the credit. He told me to try to be in the first group; there was much less competition.
Indira Gandhi, Indian Prime Minister (1917-1984)
Good work is always done in defiance of management.
Robert Woodward, US journalist (b. 1943)
It's not enough to be busy. The question is, what are we busy about?
Henry David Thoreau, US essayist, poet (1817-1862)
No race can prosper till it learns there is as much dignity in tilling a field as in writing a poem.
Booker T Washington, US educator (1856-1915)
By working faithfully eight hours a day you may eventually get to be a boss and work twelve hours a day.
Robert Frost, US poet (1874-1963)
A man who works with his hands is a labourer; a man who works with his hands and his brains is a craftsman; but a man who works with his hands and his brain and his heart is an artist.
Louis Nizer, British lawyer (1902-1994)
There is no easy method of learning difficult things. The method is to close the door, give out that you are not at home, and work.
Joseph Marie De Maistre, French diplomat, author (1753-1821)
In order that people may be happy in their work, these three things are needed: they must be fit for it; they must not do too much of it; and they must have a sense of success in it.
John Ruskin, British author, art critic (1819-1900)
The superstition that all our hours of work are a minus quantity in the happiness of life, and all the hours of idleness are plus ones, is a most ludicrous and pernicious doctrine, and its greatest support comes from our not taking sufficient trouble, not making a real effort, to make work as near pleasure as it can be.
Arthur James Balfour, 1st Earl of Balfour, British Prime Minister (1848-1930)
The law of work does seem utterly unfair – but there it is, and nothing can change it; the higher the pay in enjoyment the worker gets out of it, the higher shall be his pay in money also.
Samuel Langhorne Clemens, known as Mark Twain, US author (1835-1910)
Work seven days a week and nothing can stop you.
John Moores, British entrepreneur, philanthropist (1896-1993)
The Encyclopaedia of Famous Last Words does not contain the entry, 'I wish I'd spend more time at the office.'
An updated version of the book is newly available as part of my Almost Free Kindle titles both in the UK and in the USA.
If you don't want to work, you have to work to earn enough money so that you won't have to work.
Frederic Ogden Nash, US humorous writer, poet (1902-1971)

Every day I get up and look through the Forbes list of the richest people in America. If I'm not there, I go to work.
Kenichi Ohmae, Japanese management consultant (b. 1943)
The more I want to get something done, the less I call it work.
Richard Bach, US author (b. 1936)
Find out what you like doing best and get someone to pay you for doing it.
Katherine Whitehorn, British journalist (b. 1928)
Work is not man's punishment. It is his reward and his strength and his pleasure.
Amantine Lucile Aurore Dupin, known as George Sand, French author (1804-1876)
If you do not feel yourself growing in your work and your life broadening and deepening, if your task is not a perpetual tonic to you, you have not found your place.
Orison Swett Marden, US editor, author (1850-1924)
Being busy does not always mean real work. The object of all work is production or accomplishment and to either of these ends there must be forethought, system, planning, intelligence, and honest purpose, as well as perspiration. Seeming to do is not doing.
Thomas Alva Edison, US inventor (1847-1931)
My grandfather once told me that there were two kinds of people: those who do the work and those who take the credit. He told me to try to be in the first group; there was much less competition.
Indira Gandhi, Indian Prime Minister (1917-1984)
Good work is always done in defiance of management.
Robert Woodward, US journalist (b. 1943)
It's not enough to be busy. The question is, what are we busy about?
Henry David Thoreau, US essayist, poet (1817-1862)
No race can prosper till it learns there is as much dignity in tilling a field as in writing a poem.
Booker T Washington, US educator (1856-1915)
By working faithfully eight hours a day you may eventually get to be a boss and work twelve hours a day.
Robert Frost, US poet (1874-1963)
A man who works with his hands is a labourer; a man who works with his hands and his brains is a craftsman; but a man who works with his hands and his brain and his heart is an artist.
Louis Nizer, British lawyer (1902-1994)
There is no easy method of learning difficult things. The method is to close the door, give out that you are not at home, and work.
Joseph Marie De Maistre, French diplomat, author (1753-1821)
In order that people may be happy in their work, these three things are needed: they must be fit for it; they must not do too much of it; and they must have a sense of success in it.
John Ruskin, British author, art critic (1819-1900)
The superstition that all our hours of work are a minus quantity in the happiness of life, and all the hours of idleness are plus ones, is a most ludicrous and pernicious doctrine, and its greatest support comes from our not taking sufficient trouble, not making a real effort, to make work as near pleasure as it can be.
Arthur James Balfour, 1st Earl of Balfour, British Prime Minister (1848-1930)
The law of work does seem utterly unfair – but there it is, and nothing can change it; the higher the pay in enjoyment the worker gets out of it, the higher shall be his pay in money also.
Samuel Langhorne Clemens, known as Mark Twain, US author (1835-1910)
Work seven days a week and nothing can stop you.
John Moores, British entrepreneur, philanthropist (1896-1993)

Published on June 07, 2011 05:54
June 6, 2011
Quotes about Wisdom
Here's the penultimate section of quotes from my book 1000 Great Quotations for Business, Management & Training.
An updated version of the book is newly available as part of my Almost Free Kindle titles both in the UK and in the USA.
We can be knowledgeable with other men's knowledge but we cannot be wise with other men's wisdom.
Michel de Montaigne, French essayist (1533-1592)
Knowledge is proud that he has learned so much; Wisdom is humble that he knows no more.
William Cowper, British poet (1731-1800)
The older I grow the more I distrust the familiar doctrine that age brings wisdom.
H L Mencken, US journalist (1880-1956)
That which seems the height of absurdity in one generation often becomes the height of wisdom in the next.
John Stuart Mill, British philosopher, economist (1806-1873)
The believer is happy. The doubter is wise.
Hungarian proverb
An optimist is a person who sees a green light everywhere, while a pessimist sees only the red stoplight. The truly wise person is 'colour-blind'.
Albert Schweitzer, Alsatian theologian (1875-1965)
Albert Schweitzer
If one is too late to think, too vain to do a thing badly, too cowardly to admit it, one will never attain wisdom.
Cyril Connolly, British critic, author (1903-1974)
Be wiser than other people, if you can, but do not tell them so.
Philip Dormer Stanhope, 4th Earl of Chesterfield, British statesman, letter-writer (1694-1773)
An updated version of the book is newly available as part of my Almost Free Kindle titles both in the UK and in the USA.
We can be knowledgeable with other men's knowledge but we cannot be wise with other men's wisdom.
Michel de Montaigne, French essayist (1533-1592)
Knowledge is proud that he has learned so much; Wisdom is humble that he knows no more.
William Cowper, British poet (1731-1800)
The older I grow the more I distrust the familiar doctrine that age brings wisdom.
H L Mencken, US journalist (1880-1956)
That which seems the height of absurdity in one generation often becomes the height of wisdom in the next.
John Stuart Mill, British philosopher, economist (1806-1873)
The believer is happy. The doubter is wise.
Hungarian proverb
An optimist is a person who sees a green light everywhere, while a pessimist sees only the red stoplight. The truly wise person is 'colour-blind'.
Albert Schweitzer, Alsatian theologian (1875-1965)

If one is too late to think, too vain to do a thing badly, too cowardly to admit it, one will never attain wisdom.
Cyril Connolly, British critic, author (1903-1974)
Be wiser than other people, if you can, but do not tell them so.
Philip Dormer Stanhope, 4th Earl of Chesterfield, British statesman, letter-writer (1694-1773)
Published on June 06, 2011 09:52
June 5, 2011
Quotes about Winning
Here's the next section of quotes from my book 1000 Great Quotations for Business, Management & Training.
An updated version of the book is newly available as part of my Almost Free Kindle titles both in the UK and in the USA.
If it doesn't matter who wins, then how come they keep score?
Vince Lombardi, US football coach (1913-1970)
He who hesitates is last.
Whoever said, 'It's not whether you win or lose that counts', probably lost.
Martina Navratilova, Czech/US tennis player (b. 1956)
The will to win is important, but the will to prepare is vital.
Joe Paterno, US college football coach (b. 1926)
If anything goes bad, I did it. If anything goes semi-good, we did it. If anything goes really good, then you did it. That's all it takes to get people to win football games for you.
Paul 'Bear' Bryant, US football coach (1913-1983)
Desire is one of the immense advantages that the underdog often has: simply wanting to win more than the top dog does.
William Bridges, US engineer, researcher, educator (b. 1934)
Please don't ask me what the score is, I'm not even sure what the game is.
Ashleigh Brilliant, British philosopher, author (b. 1933)
The trouble with the rat race is that even if you win you're still a rat.
Mary Jean 'Lily' Tomlin, US comic actress (b. 1939)
An updated version of the book is newly available as part of my Almost Free Kindle titles both in the UK and in the USA.
If it doesn't matter who wins, then how come they keep score?
Vince Lombardi, US football coach (1913-1970)

Whoever said, 'It's not whether you win or lose that counts', probably lost.
Martina Navratilova, Czech/US tennis player (b. 1956)
The will to win is important, but the will to prepare is vital.
Joe Paterno, US college football coach (b. 1926)
If anything goes bad, I did it. If anything goes semi-good, we did it. If anything goes really good, then you did it. That's all it takes to get people to win football games for you.
Paul 'Bear' Bryant, US football coach (1913-1983)
Desire is one of the immense advantages that the underdog often has: simply wanting to win more than the top dog does.
William Bridges, US engineer, researcher, educator (b. 1934)
Please don't ask me what the score is, I'm not even sure what the game is.
Ashleigh Brilliant, British philosopher, author (b. 1933)
The trouble with the rat race is that even if you win you're still a rat.
Mary Jean 'Lily' Tomlin, US comic actress (b. 1939)
Published on June 05, 2011 09:17
June 4, 2011
Quotes about Voice
Here's the next section of quotes from my book 1000 Great Quotations for Business, Management & Training.
An updated version of the book is newly available as part of my Almost Free Kindle titles both in the UK and in the USA.
The ability to express an idea is well nigh as important as the idea itself.
Bernard Baruch, US statesman, businessman (1870-1965)
The man is only half himself, the other half is his expression.
Ralph Waldo Emerson, US essayist, poet (1803-1882)
A good head and good heart are always a formidable combination. But when you add to that a literate tongue or pen, then you have something very special.
Nelson Mandela, South African statesman (b. 1918)
Nelson Mandela
No leader sets out to be a leader. People set out to live their lives, expressing themselves fully. When that expression is of value they become leaders.
Warren Bennis, US academic, management author (b. 1925)
An updated version of the book is newly available as part of my Almost Free Kindle titles both in the UK and in the USA.
The ability to express an idea is well nigh as important as the idea itself.
Bernard Baruch, US statesman, businessman (1870-1965)
The man is only half himself, the other half is his expression.
Ralph Waldo Emerson, US essayist, poet (1803-1882)
A good head and good heart are always a formidable combination. But when you add to that a literate tongue or pen, then you have something very special.
Nelson Mandela, South African statesman (b. 1918)

No leader sets out to be a leader. People set out to live their lives, expressing themselves fully. When that expression is of value they become leaders.
Warren Bennis, US academic, management author (b. 1925)
Published on June 04, 2011 08:50
June 3, 2011
Quotes about Vision
Here's the next section of quotes from my book 1000 Great Quotations for Business, Management & Training.
An updated version of the book is newly available as part of my Almost Free Kindle titles both in the UK and in the USA.
Some things have to be believed to be seen.
Ralph Hodgson, US poet (1871-1962)
If you think big enough, you'll never have to do it.
Walt Disney died six years before the opening of Walt Disney World. At the opening ceremony, two Disney executives were sitting together. One said, 'Too bad Walt couldn't have been here to see this.' The other responded, 'You're wrong. Walt did see this, that's why it's here.'
True wisdom consists not in seeing what is immediately before our eyes, but in foreseeing what is to come.
Terence, Roman dramatist (185-129 BC)
Vision is the art of seeing things invisible.
Jonathan Swift, Irish clergyman, poet, satirist (1667-1745)
No man that does not see visions will ever realise any high hope or undertake any high enterprise.
Woodrow Wilson, US President (1856-1924)
A man to carry on a successful business must have imagination. He must see things as in a vision, a dream of the whole thing.
Charles Schwab, US industrialist (1862-1939)
Every man takes the limits of his own field of vision for the limits of the world.
Arthur Schopenhaur, German philosopher (1788-1860)
The most pathetic person in the world is someone who has sight but has no vision.
Helen Keller, US author, lecturer (1880-1968)
Write the vision and make it plain upon tables, that he may run that readeth it. Where there is no vision the people perish.
Habakkuk 2:2
The entrepreneur is essentially a visualiser and an actualiser. He can visualise something, and when he visualises it he sees exactly how to make it happen.
Robert L Schwartz, US executive, Rolls Royce (b. 1939)
The vision must be followed by the venture. It is not enough to stare up the steps. We must step up the stairs.
Vance Hepner
Vision is the torch of leadership. Shared vision is the spark of great action.
David Williams, British author, presenter (b. 1950)
One sees great things from the valley, only small things from the peak.
G K Chesterton, British essayist, author, poet (1874-1936)
The great successful men of the world have used their imaginations, they think ahead and create their mental picture, and then go to work materialising that picture in all its details, filling in here, adding a little there, altering this bit and that bit, but steadily building, steadily building.
Robert Collier, US advertising copywriter (1885-1950)
An updated version of the book is newly available as part of my Almost Free Kindle titles both in the UK and in the USA.
Some things have to be believed to be seen.
Ralph Hodgson, US poet (1871-1962)

Walt Disney died six years before the opening of Walt Disney World. At the opening ceremony, two Disney executives were sitting together. One said, 'Too bad Walt couldn't have been here to see this.' The other responded, 'You're wrong. Walt did see this, that's why it's here.'
True wisdom consists not in seeing what is immediately before our eyes, but in foreseeing what is to come.
Terence, Roman dramatist (185-129 BC)
Vision is the art of seeing things invisible.
Jonathan Swift, Irish clergyman, poet, satirist (1667-1745)
No man that does not see visions will ever realise any high hope or undertake any high enterprise.
Woodrow Wilson, US President (1856-1924)
A man to carry on a successful business must have imagination. He must see things as in a vision, a dream of the whole thing.
Charles Schwab, US industrialist (1862-1939)
Every man takes the limits of his own field of vision for the limits of the world.
Arthur Schopenhaur, German philosopher (1788-1860)
The most pathetic person in the world is someone who has sight but has no vision.
Helen Keller, US author, lecturer (1880-1968)
Write the vision and make it plain upon tables, that he may run that readeth it. Where there is no vision the people perish.
Habakkuk 2:2
The entrepreneur is essentially a visualiser and an actualiser. He can visualise something, and when he visualises it he sees exactly how to make it happen.
Robert L Schwartz, US executive, Rolls Royce (b. 1939)
The vision must be followed by the venture. It is not enough to stare up the steps. We must step up the stairs.
Vance Hepner
Vision is the torch of leadership. Shared vision is the spark of great action.
David Williams, British author, presenter (b. 1950)
One sees great things from the valley, only small things from the peak.
G K Chesterton, British essayist, author, poet (1874-1936)
The great successful men of the world have used their imaginations, they think ahead and create their mental picture, and then go to work materialising that picture in all its details, filling in here, adding a little there, altering this bit and that bit, but steadily building, steadily building.
Robert Collier, US advertising copywriter (1885-1950)
Published on June 03, 2011 05:12
June 2, 2011
Quotes about Value
Here's the next section of quotes from my book 1000 Great Quotations for Business, Management & Training.
An updated version of the book is newly available as part of my Almost Free Kindle titles both in the UK and in the USA.
What we obtain too cheap we esteem too little; it is dearness only that gives everything its value.
Thomas Paine, British author, political theorist (1737-1809)
Thomas Paine
Sometimes one pays most for the things one gets for nothing.
Albert Einstein, German physicist (1879-1955)
If you undervalue yourself, no-one's going to come along and raise your price.
David Williams, British author, presenter (b. 1950)
Steinmetz once charged General Electric $10,000 for chalking an X on a defective machine part. When GE protested and asked him to justify the charge, he sent back this itemised bill – 'Making one chalk mark - $1; knowing where to place it - $9,999.'
Charles Steinmetz, US electrical engineer (1865-1923)
You don't get paid for the hour. You get paid for the value you bring to that hour.
Jim Rohn, US motivational speaker, author (1930-2009)
The individual's most vital need is to prove his worth, and this usually means an insatiable hunger for action. For it is only the few who can acquire a sense of worth by developing and employing their capacities and talents. The majority prove their worth by keeping busy.
Eric Hoffer, US philosopher, author, longshoreman (1902-1983)
An updated version of the book is newly available as part of my Almost Free Kindle titles both in the UK and in the USA.
What we obtain too cheap we esteem too little; it is dearness only that gives everything its value.
Thomas Paine, British author, political theorist (1737-1809)

Sometimes one pays most for the things one gets for nothing.
Albert Einstein, German physicist (1879-1955)
If you undervalue yourself, no-one's going to come along and raise your price.
David Williams, British author, presenter (b. 1950)
Steinmetz once charged General Electric $10,000 for chalking an X on a defective machine part. When GE protested and asked him to justify the charge, he sent back this itemised bill – 'Making one chalk mark - $1; knowing where to place it - $9,999.'
Charles Steinmetz, US electrical engineer (1865-1923)
You don't get paid for the hour. You get paid for the value you bring to that hour.
Jim Rohn, US motivational speaker, author (1930-2009)
The individual's most vital need is to prove his worth, and this usually means an insatiable hunger for action. For it is only the few who can acquire a sense of worth by developing and employing their capacities and talents. The majority prove their worth by keeping busy.
Eric Hoffer, US philosopher, author, longshoreman (1902-1983)
Published on June 02, 2011 07:36
June 1, 2011
Quotes about Trust
Here's the next section of quotes from my book 1000 Great Quotations for Business, Management & Training.
An updated version of the book is newly available as part of my Almost Free Kindle titles both in the UK and in the USA.
Whether you're on a sports team, in an office or a member of a family, if you can't trust one another, there's going to be trouble.
Joe Paterno, US college football coach (b. 1926)
There's no such thing as 'half-trust'. The instructor pilot can't 'half' sit next to you on your fist solo.
Tom Peters, US management author, presenter (b. 1942)
The chief lesson I have learned in a long life is that the only way to make a man trustworthy is to trust him.
Henry Stimson, US statesman (1867-1950)
Set your expectations high; find men and women whose integrity and values you respect; get their agreement on a course of action; and give them your ultimate trust.
John Akers, US computer executive, IBM (b. 1934)
Organisational leaders who are motivated by the common good not only reject the role of the dictator who rules by fear; they also recognize that demagogues who seduce followers with false promises cannot maintain the trust essential for cooperation.
Michael Maccoby, US management author, psychologist (b. 1933)
You can buy a person's hand, but you can't buy his heart. You can buy his back, but you can't buy his brains.
Stephen Covey, US management author, presenter (b. 1932)
It's been my experience that the people who gain trust, loyalty, excitement and energy fast are the ones who pass on the credit to the people who really have done the work. A leader doesn't need any credit; he's already in the top slot. He's getting more credit than he deserves anyway.
Robert Townsend, US author, businessman (1920-1998)
I don't want any yes-men around me. I want everybody to tell me the truth even if it costs them their jobs.
Samuel Goldwyn, Polish/US film producer (1882-1974)
Samuel Goldwyn
When we walk to the edge of all the light we have and take the step into the darkness of the unknown, we must believe that one of two things will happen. There will be something solid for us to stand on or we will be taught to fly.
Patrick Overton, US poet, playwright, author, presenter
Put not your trust in money, but put your money in trust.
Oliver Wendell Holmes, US essayist, poet (1809-1894)
So if you have not been trustworthy in handling worldly wealth, who will trust you with true riches?
Luke 16.11
An updated version of the book is newly available as part of my Almost Free Kindle titles both in the UK and in the USA.
Whether you're on a sports team, in an office or a member of a family, if you can't trust one another, there's going to be trouble.
Joe Paterno, US college football coach (b. 1926)
There's no such thing as 'half-trust'. The instructor pilot can't 'half' sit next to you on your fist solo.
Tom Peters, US management author, presenter (b. 1942)
The chief lesson I have learned in a long life is that the only way to make a man trustworthy is to trust him.
Henry Stimson, US statesman (1867-1950)
Set your expectations high; find men and women whose integrity and values you respect; get their agreement on a course of action; and give them your ultimate trust.
John Akers, US computer executive, IBM (b. 1934)
Organisational leaders who are motivated by the common good not only reject the role of the dictator who rules by fear; they also recognize that demagogues who seduce followers with false promises cannot maintain the trust essential for cooperation.
Michael Maccoby, US management author, psychologist (b. 1933)
You can buy a person's hand, but you can't buy his heart. You can buy his back, but you can't buy his brains.
Stephen Covey, US management author, presenter (b. 1932)
It's been my experience that the people who gain trust, loyalty, excitement and energy fast are the ones who pass on the credit to the people who really have done the work. A leader doesn't need any credit; he's already in the top slot. He's getting more credit than he deserves anyway.
Robert Townsend, US author, businessman (1920-1998)
I don't want any yes-men around me. I want everybody to tell me the truth even if it costs them their jobs.
Samuel Goldwyn, Polish/US film producer (1882-1974)

When we walk to the edge of all the light we have and take the step into the darkness of the unknown, we must believe that one of two things will happen. There will be something solid for us to stand on or we will be taught to fly.
Patrick Overton, US poet, playwright, author, presenter
Put not your trust in money, but put your money in trust.
Oliver Wendell Holmes, US essayist, poet (1809-1894)
So if you have not been trustworthy in handling worldly wealth, who will trust you with true riches?
Luke 16.11
Published on June 01, 2011 07:25
May 31, 2011
Quotes about Time
Here's the next section of quotes from my book 1000 Great Quotations for Business, Management & Training.
An updated version of the book is newly available as part of my Almost Free Kindle titles both in the UK and in the USA.
Dost thou love life?
then do not squander time,
for that is the stuff life is made from.
Benjamin Franklin, US statesman, author, scientist (1706-1790)
The only things that start on time are those things that you're late for.
Write it on your heart that every day is the best day of the year. No man has learned anything rightly, until he knows that every day is Doomsday.
Ralph Waldo Emerson, US essayist, poet (1803-1882)
He that will not apply new remedies must expect new evils; for time is the greatest innovator.
William Bridges, US engineer, researcher, educator (b. 1934)
We're in such a hurry most of the time we never get much chance to talk. The result is a kind of endless day-to-day shallowness, a monotony that leaves a person wondering years later where all the time went and sorry that it's gone.
Robert Pirsig, US author, philosopher (b. 1928)
Time makes more converts than reason.
Thomas Paine, British author, political theorist (1737-1809)
You will never find time for anything. If you want time you must make it.
Charles Buxton, British administrator in South America (1853-1934)
No mind is much employed upon the present. Recollection and anticipation fill up almost all our moments.
Samuel Johnson, British poet, critic, lexicographer (1709-1784)
Until you value yourself, you will not value your time. Until you value your time, you will not do anything with it.
Morgan Scott Peck, US psychiatrist (1936-2005)
The word 'now' is like a bomb through the window, and it ticks.
Arthur Miller, US dramatist (1915-2005)
An updated version of the book is newly available as part of my Almost Free Kindle titles both in the UK and in the USA.
Dost thou love life?
then do not squander time,
for that is the stuff life is made from.
Benjamin Franklin, US statesman, author, scientist (1706-1790)

Write it on your heart that every day is the best day of the year. No man has learned anything rightly, until he knows that every day is Doomsday.
Ralph Waldo Emerson, US essayist, poet (1803-1882)
He that will not apply new remedies must expect new evils; for time is the greatest innovator.
William Bridges, US engineer, researcher, educator (b. 1934)
We're in such a hurry most of the time we never get much chance to talk. The result is a kind of endless day-to-day shallowness, a monotony that leaves a person wondering years later where all the time went and sorry that it's gone.
Robert Pirsig, US author, philosopher (b. 1928)
Time makes more converts than reason.
Thomas Paine, British author, political theorist (1737-1809)
You will never find time for anything. If you want time you must make it.
Charles Buxton, British administrator in South America (1853-1934)
No mind is much employed upon the present. Recollection and anticipation fill up almost all our moments.
Samuel Johnson, British poet, critic, lexicographer (1709-1784)
Until you value yourself, you will not value your time. Until you value your time, you will not do anything with it.
Morgan Scott Peck, US psychiatrist (1936-2005)
The word 'now' is like a bomb through the window, and it ticks.
Arthur Miller, US dramatist (1915-2005)
Published on May 31, 2011 06:52