Mitch Joel's Blog: Six Pixels of Separation, page 159

Amazon Goes For Whole Foods (Not Slack), Netflix Kills Cable TV And More On This Week's CTRL ALT Delete Segment On CHOM 97.7 FM

Every Monday morning at 7:10 am, I am a guest contributor on CHOM 97.7 FM radio out of Montreal (home base). It's not a long segment - about 5 to 10 minutes every week - about everything that is happening in the world of technology and digital media. The good folks at CHOM 97.7 FM are posting these segments weekly on iHeart Radio, if you're interested in hearing more of me blathering away about what's going on in the digital world. I'm really excited about this opportunity, because this is the radio station that I grew up on listening to, and it really is a fun treat to be invited to the Mornings Rock with Terry DiMonte morning show. The segment is called, CTRL ALT Delete with Mitch Joel.

This week we discussed: 

Late last week, there was buzzing that Amazon was about to buy Slack. Then, suddenly, it was announced that Amazon bought Whole Foods for close to $14 billion dollars. Why did the masters of online retail buy a brick and mortar organic food retail chain? 
How about this for a staggering glimpse into how the media landscape has changed: last week it was confirmed that more people now subscribe to Netflix than cable TV in the US. This can (and will) have a dramatic impact on everything from how content is created to advertising. 
App of the week: Meal Connect.

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All Things Growth Hacking With Sean Ellis - This Week's Six Pixels Of Separation Podcast

Episode #571 of Six Pixels of Separation - The Mirum Podcast is now live and ready for you to listen to.

He's a consummate entrepreneur. Not just in starting businesses, but in thinking about how businesses can really (and strategically) acquire customers with a different angle than traditional marketing thinking. Sean Ellis is the founder and CEO of GrowthHackers. And, yes, he is the person who coined the now buzzy term, "growth hacking" back in 2010. Prior to GrowthHackers, Sean was head of marketing at LogMeIn and Uproar, when both companies went from launch to IPO. He is also the first marketer at Dropbox, Eventbrite, Lookout and Xobni. If that were not enough, Sean is also an angel investor and startup advisor. Recently, he published the business book, Hacking Growth. Enjoy the conversation...  

You can grab the latest episode of Six Pixels of Separation here (or feel free to subscribe via iTunes): Six Pixels of Separation - The Mirum Podcast #571.

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Six Links Worthy Of Your Attention #364

Is there one link, story, picture or thought that you saw online this week that you think somebody you know must see?

My friends: Alistair Croll (Solve for Interesting, Tilt the Windmill, HBS; chair of Strata, Startupfest, Pandemonio, and ResolveTO; Author of Lean Analytics and some other books), Hugh McGuire (PressBooks, LibriVox, iambik and co-author of Book: A Futurist's Manifesto) and I decided that every week the three of us are going to share one link for one another (for a total of six links) that each individual feels the other person "must see".

Check out these six links that we're recommending to one another: 

Visualizing the Jobs Lost to Automation - Visual Capitalist . "This is a great way to understand the impact of technology on employment. A quick look will show you the massive shifts in jobs -- gone are those with specialization and repetition; arriving are those which encourage generalism and empathy." (Alistair for Hugh).
How The Trendiest Grilled Cheese Venture Got Burned - Backchannel - Medium . "Ah, hubris. When you're wildly successful in a tech startup, why would your next venture be a grilled-cheese-and-soup franchise? I don't care if you have a revolutionary new toaster oven ('Not a sandwich press!' Kaplan retorted. 'This is two induction burners! Microwaves! Silpats!') It's still soup and a sandwich. Consume with a side of schadenfreude." (Alistair for Mitch).
Solar Power Will Kill Coal Faster Than You Think - Bloomberg . "Well, look. It's not all bad. Turns out that the cost of solar energy is falling faster than anyone expected, and if trends continue, by 2020 solar will be cheaper than coal." (Hugh for Alistair).
Redditors design worst volume sliders possible - Designer News . "Here's one for the designer in all of us." (Hugh for Mitch).
Our sun likely had a twin called 'Nemesis' - Futurity . "Great. Our son has an evil twin and it's called 'Nemesis'. Just when you think you know everything about anything..." (Mitch for Alistair).
Your Best Business Partner Is Your Polar Opposite; Here's How To Get Along With Them - Fast Company . "I've had the same three business partners for close to 15 years. I often joke that we get along so great because they hate everything that I have to do... and the feeling is mutual. Still, when I get asked about our very strong bond (we're not just business partners, but close friends), I often reflect on how it makes for a better work environment when your business partners don't have the same interests as you do. I've been lucky. This article picks at a couple of the reasons why and how we navigate our relationships... and how others can as well." (Mitch for Hugh).

Feel free to share these links and add your picks on Twitter, Facebook, in the comments below or wherever you play.

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Apple's HomePod, Tracking People And Keys And More On This Week's CTRL ALT Delete Segment On CHOM 97.7 FM

Every Monday morning at 7:10 am, I am a guest contributor on CHOM 97.7 FM radio out of Montreal (home base). It's not a long segment - about 5 to 10 minutes every week - about everything that is happening in the world of technology and digital media. The good folks at CHOM 97.7 FM are posting these segments weekly on iHeart Radio, if you're interested in hearing more of me blathering away about what's going on in the digital world. I'm really excited about this opportunity, because this is the radio station that I grew up on listening to, and it really is a fun treat to be invited to the Mornings Rock with Terry DiMonte morning show. The segment is called, CTRL ALT Delete with Mitch Joel.

This week we discussed: 

Terry is back!
Last week we talked up Apple's big WWDC event. This event doesn't usually talk up hardware (it's usually about the software), but the hot talk was all about the HomePod. A bluetooth winless speaker that can also listen and interacts with your voice. Will this disrupt everything from Sonos and Bose to Amazon's Alexa? Plus, what else was announced? 
How do we feel about tracking our kids like we could track our keys? First came Tile and now Magpie. It's a great technology that really does help you track things that you lost, but it can be used to also keep an eye on things (like people). There is a lot of tech like this already on the market, but Magpie is not only new, it also has a built-in SIM card. This means it has an unlimited range and can work anywhere there's a cellular network (over 185 countries). to be exact. 
App of the Week: Noizio.

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Charlene Li On Disruption - This Week's Six Pixels Of Separation Podcast

Episode #570 of Six Pixels of Separation - The Mirum Podcast is now live and ready for you to listen to.

Charlene Li is a Principal Analyst at Altimeter, a Prophet company. Many people know her best as the co-author of the groundbreaking book on digital marketing and social media, Groundswell (which was named one of the best business books in 2008). She is also the author of the New York Times bestsellers, Open Leadership and The Engaged Leader. Charlene is one of the foremost experts on business strategy and disruptive technology. She is a sought-after speaker and advisor to many top global companies. With that, she will soon publish her latest book, The Disruptor's Agenda. These days, you can't throw a business professional down a flight of stairs without the word "disruption" tumbling out of their mouth. Here's what disruption is, what it looks like and how to embrace to embrace it. Enjoy the conversation...

You can grab the latest episode of Six Pixels of Separation here (or feel free to subscribe via iTunes): Six Pixels of Separation - The Mirum Podcast #570.

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The Real Retail Apocalypse (It's Not What You Think)

Much has been written about the demise of retail.

Go ahead, Google it for yourself. You will find a lot of articles with super-scary headlines (The retail apocalypse has officially descended on America, Is American Retail at a Historic Tipping Point?, Brick-and-Mortar Stores Are Shuttering at a Record Pace, Amid Retail Funk, Macy's Says 'We're Not Dead', etc...). The problem? Antiquated business models? A lack of interest in traditionally strong retail brands? Too much retail real estate per square footage in comparison to population? The shift to ecommerce? The list is, sadly, endless. Still, if you scratch beneath the surface, it's clear that something else is brewing. A fundamentally new way to shop and for brands to engage consumers that does not rely (solely) on the traditional model of getting into a car and heading down to the local shopping district to buy stuff. In fact, one could argue that this new way of shopping also does not (solely) rely on clicking the "buy" button on a website. Consumer's buying behaviour has shifted and morphed, and it may no longer align to the retail models that currently exist. The reasons below, should feel more like opportunities than reasons that detail the end of retail. 

So, what, exactly is going on when it comes to retail today?

The Airbnb of shopping malls. It seems like more and more brands are experimenting with pop-up shops and store-in-store models. We also see trends around the food truck craze, tiny house movement and the Airbnb model as adding to this shift. Newer brands can experiment with physical retail space like never before. The need for a brand to be near the classically huge department stores to benefit from foot traffic is no longer the only model for retail success. In fact, the trend here is that real estate can (and has) become short-term, more fluid and more non-physical. Locations to sell can come and go. Fluid real estate will be a huge battleground for the entrenched retail brands and the entire real estate development side of the business. Will there be an Airbnb for retail? Will more brands look for pop-up shops and the ability to surprise and delight with short-terms leases over the traditional anchor model? Consumers seem to like this idea of roving and mobile physical retail experiences that are not always anchored to a shopping mall.
The Oreo of retail. More and more brands are selling direct to customer. They are not ditching their retail partners as centres of sales and distribution, but they are paying close attention to how many major mass retailers are struggling and - in return - putting the squeeze on their vendors for everything (pricing, margins, supply chain assistance, guarantees, etc...). With this, brands are building alternative sales channels and, wisely, looking at ways to build a direct relationship with the customer and, in return, circumventing, the traditional retail model. Oreo started this with their Colorfilled initiative, and are now looking at how all of their other Mondelez brands might benefit. So, brands that customers could only find at a retail location have now become retailers in their own right. These are not just new retail channels, but brands are becoming a true competitor to retailers. The supplier becomes the competition. 
Owning the customer. An extension of suppliers becoming retailers is how brands are now owning the customer more and more. Look no further than Dollar Shave Club being acquired by Unilever for one billion dollars. Unilever was buying a database of a very specific target audience. With that, they own the entire relationship with the customer. While subscription-based models are a part of this retail transformation, what's really happening is that consumers who get locked into these membership programs simply no longer need to go to the store. This is augmented by the brand's ability to leverage this relationship to cross-sell, up-sell and use very powerful database marketing strategies to increase the amount of dollars that these consumers spend and - more importantly - increase their basket.
The non-branded challenge. This issue was brilliantly formed in the BuzzFeed article, Your Fidget Spinner Is Reshaping The Retail Industry. There is a new speed of delivery happening from China to North America. Products (not just fidget spinners, but vape gear, hoverboards, etc...) from China are flooding the marketplace based on trends and long before any brand can really stamp their name on it. A lot of this is also driven by direct to consumer online channels and it's a much bigger problem than product safety standards. It shows how consumers who want something may not care about what brand is delivering the goods.
The shift to digital over physical. When we think of Netflix or Apple Music, we tend to think about the growth of streaming content. When we think of Netflix or Apple Music in relation to retail and consumer buying behaviour, it's important to realize that the speed of adoption for these types of services has changed consumer buying habits. Consumers have become highly acclimated to paying (subscription model) for access to stuff over owning stuff. Not everything can make the transformation from physical to digital goods, but many physical retailers are now starting to catch on by introducing digital products/services for their consumers. A large book retailer in Canada recently introduced a meditation app (monthly subscription service) to their consumers. This physical to digital shift does affect the type of merchandising and physical store plans that are required for success.
Location, location, location no longer matters as much. Recently, a friend in a major city in America said to me that they had ordered something on Amazon, and that their order not only arrived on the same day, but within a few hours. It was, literally, delivered faster than had my friend driven to the physical retail location. That seems to be the exception and not the rule, these days, but it's a glimpse of what's to come. The success of Wish also points in this direction. When small, individual products can be shipped cheaply and quickly to the other side of the world, things are starting to change. Quick fulfilment from digital ordering is shrinking the distance between ordering and waiting for a parcel to arrive by mail with going to the store to get something. When anything can arrive anywhere quickly, physical locations lose a lot of dominance.

There's much more to this.

Consumers are looking for great experiences over simply buying things (this is something we hear a lot), we live in a world where mobile ordering is quickly surpassing PCs for online purchases, and smaller, local businesses now have the tools (thank you, Shopify) to have real skin in the game, without the infrastructure that used to be required for a store to be built and marketed. What may be most interesting is that every aspect of what is hurting the traditional retail infrastructure seems to be an amazing new business opportunity for retail as well.

The question is this: will retailers take advantage of these opportunities or fall victim to them?

What do you think?

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Six Links Worthy Of Your Attention #363

Is there one link, story, picture or thought that you saw online this week that you think somebody you know must see?

My friends: Alistair Croll (Solve for Interesting, Tilt the Windmill, HBS; chair of Strata, Startupfest, Pandemonio, and ResolveTO; Author of Lean Analytics and some other books), Hugh McGuire (PressBooks, LibriVox, iambik and co-author of Book: A Futurist's Manifesto) and I decided that every week the three of us are going to share one link for one another (for a total of six links) that each individual feels the other person "must see".

Check out these six links that we're recommending to one another: 

Many pet rabbits will die in Second Life on Saturday - Rock Paper Shotgun . "Usually, the rabbit dying is a plot device on the aforementioned comedies. But the digital age is decidely weirder. Look no further than Second Life, where a trademark dispute and some Digital Rights Management means scores of digital bunny pets will enter hibernation, never to awaken, as their food goes offline. Now put on your Black Mirror futurist had, and consider: If your heirs don't pay your digital estate tax, will the AI-backed chatbot that simulates you based on a corpus of social media content go dark forever, depriving future generations of your natty wisdom and quick turns of phrase?" (Alistair for Hugh).
The Internet Killed the Teen Sex Comedy - Mel Magazine - Medium . "Hard to think of the nineties as a time of innocence. But films like American Pie, coming-of-age fare where teens talked about taboos in hushed voices, are gone. Weaned on films like Porky's and Hot Dog -- with all of their misogyny, prejudice and misinformation -- it's hard to notice they vanished, or to call that innocence at all. John Hughes was a cornerstone of the eighties, but who needs a Breakfast Club when you can hear all about your classmates on a tiny screen?" (Alistair for Mitch).
fotogenerator . "Would you like your doodle run through a neural network, to return back a computer's real-life nightmare vision of what you drew? I thought you might." (Hugh for Alistair).
The Thoughts of a Spiderweb - Quanta Magazine . "Some time ago I shared a link with Mitch and Alistair about this astounding fact about octopuses (not, apparently, octopi): that 70% of their neurons are on their skin, not in their brains. Well, researchers here argue that a spider's webs can be considered an extension of their cognitive systems. This notion is current in philosophy of mind, as well as research into how animals ' hink' about their environment, in many cases not using neurons at all." (Hugh for Mitch).
The 34 Best Mac Menu Bar Apps - Product Hunt - Medium . "Whenever I have the slightest issue with how my MacBook Pro is working, I figure that 'there's an app for that!' It's not so much going to a new app to solve a problem, but I love menu bar apps. Those tiny little applications that just seem to scratch an itch. Here's a great list of Mac menu bar apps. I, typically, would never share a list like this, but I could not believe how many greats one are here (that I had never heard of). Let the downloading begin!" (Mitch for Alistair).
How 80-year-old Radio-Canada, the French-language arm of the CBC, is driving innovation from within - NiemanLab . "Innovation is a big, scary and often misunderstood word. There's no clarity on what innovation is or what a truly innovative organization looks like. For many traditional businesses in traditional industries, they tend to confuse the word 'disruption' for 'destruction'. Some businesses are truly innovative or - at least - really trying to accept that things have changed (and will continue to change). Here's a great example on one such organization, that also happens to be taking place in our own backyard." (Mitch for Hugh).

Feel free to share these links and add your picks on Twitter, Facebook, in the comments below or wherever you play.

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the breakfast club

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In Defense Of Being Deeply Offended

It's happening a lot. It's happening a lot more than it should. It's an angrier world out there.

Back in the sixties (I wasn't alive) the general protest of democratic populations (and those that were repressed) came from music and musicians (does anyone remember laughter?). Whether it was police brutality on campus, race riots, equal rights for women or the peace movement. The resistance to power came in song. Flower power, Woodstock and beyond created legendary rock stars, classic songs and our ability to reflect back on different times - whether we lived through it or lived through it vicariously through the music. Today, the general protest and resistance is not coming from music (sadly), but from comedians. Whether it's late night talk show hosts, stand-up comedians in a local club or some hot shot with a Netflix special. You don't even have to go that far back in time to see how parody or comedic news programs were actually delivering more facts blended with comedy than what the major networks were delivering in the 24 hour news cycle that is the cable news business. Many people turned to these comedians as news broadcasters. Audiences were looking for a depth of perspective and appreciated the irony of the comedy that is was shrouded in. Many non-comedy forms of news media and content would pull these comics in for additional perspective, to editorialize, to host their programs and more. The fine line between comedy, the news and reality television blurred... and then it disappeared. 

Knives out.

Whether it's on college campuses, YouTube or in the mass media, the nuanced shift from the music of the sixties to comedy as the new resistance has happened. We've gone from reporting the news to editorializing the news to everyone having opinions of the news on social media. This is not a criticism. It is a fact. Those with little media skills and an equally lacking amount of knowledge - as it pertains to how real journalism happens - are now calling the shots on what is fact, what is to be shared and what holds the moral highground. It's equally easy to dismiss everything that is put out there as a "right to freedom of speech." It's equally easily to dismiss everything that is put out there as, "you have the right to say what you want, but you have to face the consequences of your actions as well." It feels like everything is binary. Opinions are either good or bad. Content is either good or bad. Media is either good or bad. Advertising is either good or bad. With that, many will probably interpret these words as commentary on one moment in time or as an editorial political piece attempting to sway an opinion. It is not. It is about how all of us - knowingly and unknowingly - are silencing (or trying to silence) a lot of voices (especially those we don't like and don't agree with). We may think that this is the right thing to do, but consider the fact that it could be one of the worst things that we could do, in this day and age.

It's about knowing the difference between art, creativity and news.

You may not like this piece of art. You may find it truly offensive. You may find it hurtful, violently offensive or even repulsive. You may even question if it is art at all. This is fair and it's your right/opinion. But there is something that you can't question: the source of it. If it's coming from any kind of artist - in particular a professional artist with any kind of history - we want to be careful when we starting lumping them in with protesters, angry mobs, sociopaths, people on the brink, those with criminal intent, etc. While our eyes and brains may lump the two sources together, they are not one in the same. We can repudiate art. We can't ignore the source. By choice, people can vote with their wallets and feet. They can choose to not attend the shows and performances of the offending artists. We can not support their art by simply not giving it any attention all. An artist without attention is an artist that starves. With that, there are many who want to ensure that art (especially subversive art) has a marketplace. Fringe festivals are nothing new. Standup comedy has been driven by paying no attention to sacred cows. Hiphop music pushes the boundaries with every beat. Punk and heavy metal music may have achieved mass success, but its roots (and some of the up n' comers) are not created for everyone's enjoyment. The idea is that we have to be careful as we head down this road of silencing the sources before we can even criticize the value of the art that they are producing.

We should prefer to be offended over censoring these creative voices.

The things that we don't want to see, hear and feel are often the things that stick to our guts. Good and bad. And, let's not forget that this is important for us. It takes us out of our comfort zones. It shows us how we actually react to things that we're not used to or comfortable with. Advertising has played into this for decades. It has stepped up to (and over) the line on countless occasions. Personally, I would rather see a brand fall flat on their face while trying to be culturally relevant, than the alternative. We may think - as an audience - that we're propagating some kind of justice when the social media backlash hits, when - in the end - it may ultimately bring us all one step closer to book banning, book burnings and the repression of creativity, art, content and culture - no matter how much it offends you (or some other audience). Just think of the great literature and authors that our world would have been starved of had that practice perpetuated back in the day. 

Let's not make social media the new town square that is being best served for burning books.

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What Is Apple Up To? Can Walmart Catch Amazon? And More On This Week's CTRL ALT Delete Segment On CHOM 97.7 FM

Every Monday morning at 7:10 am, I am a guest contributor on CHOM 97.7 FM radio out of Montreal (home base). It's not a long segment - about 5 to 10 minutes every week - about everything that is happening in the world of technology and digital media. The good folks at CHOM 97.7 FM are posting these segments weekly on iHeart Radio, if you're interested in hearing more of me blathering away about what's going on in the digital world. I'm really excited about this opportunity, because this is the radio station that I grew up on listening to, and it really is a fun treat to be invited to the Mornings Rock with Terry DiMonte morning show. The segment is called, CTRL ALT Delete with Mitch Joel.

This week we discussed: 

This week Pierre Landry sits in for Terry DiMonte.
This week will bring the "other" big Apple event and news to the world. The annual WWDC (World Wide Developer's Conference) takes place today until June 9th in San Jose. There is usually little talk of hardware (that's the big annual event that is held in September). Still, we will get Tim Cook's overview of business to date. What do we know? It's Apple... so, not much. There are expectations of the latest iOS software (iOS 11). The rumour mills is thinking that changes will be made to Apple Music, announcement of Apple's own unique TV programming (a la Netflix), and a lot of love for Siri. The biggest rumour is the launch of a possible "smart speaker" - one that users can not only stream music to, but that they can talk to and interact with it. We shall see... 
Walmart is one of the few retailers that can compete with Amazon in the retail space. Still, it's a massive chasm between Amazon (whose stock rocked past $1000 this past week) and Walmart. Walmart continues to invest heavily in ecommerce and news broke last week that it is trying to turn its army of 1.5 million employees into delivery drivers as well. Good side hustle for employees or is this a disaster waiting to happen? 
App of the week: Adobe Scan.

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 chom 977 fm

Snoop Dogg's Robert "Bubby" Lewis - This Month's Groove - The No Treble Podcast

Episode #30 of Groove - The No Treble Podcast is now live and ready for you to listen to.

Some musicians struggle while trying to blend creativity and the electric bass. Robert "Bubby" Lewis is not one of those people. Whether it's his video game, manga, comic book, science fiction-inspired solo album, 1up!, or how he thinks about the world, Bubby is a creative force on the electric bass. This is (probably) one of the main reasons that Snoop Dogg scooped him up on the recommendation of Andrew Gouché. His career has been a rocket ship of excitement since then. The Flint, Michigan native (who now makes his home in Los Angeles) has played with everyone from Lupe Fiasco to Tha Dogg Pound. With hip-hop and R&B at his core, Bubby is a student of grooves and bass tones. Enjoy the conversation...

You can grab the latest episode of Six Pixels of Separation here (or feel free to subscribe via iTunes): Episode #30 of Groove - The No Treble Podcast.

<a href="http://notreble.bandcamp.com/track/gr..." data-mce-href="http://notreble.bandcamp.com/track/gr... - Episode #30: Robert "Bubby" Lewis by No Treble</a>

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