Angela Connor's Blog, page 15
August 6, 2009
Here's how one web designer deals with negative comments
This is a guest post from Heidi Cool, a web strategist and designer based in the Cleveland area. Heidi and I met on LinkedIn and discovered a Cleveland connection and shared habit of taking deep breaths and walking away from negative comments then coming back with a clear head in an effort to respond with dignity and grace. Difficult? Yes. Impossible? No. Here's more from Heidi on how she deals with negative comments:
The first thing I do is take a deep breath and walk away from the keyboard unt
August 5, 2009
The Power of Personal Communities and Why ESPN Could Feel Threatened
Don't you think for a New York minute that the new crackdown on social networking by ESPN is all about control. It may have something to do with it, but it likely has more to do with fear.
Don't we often look to control that which we fear? Think about an obsessive or abusive boyfriend or jealous spouse who won't allow their significant other to hang out with their friends. It may not be that they don't want them to have a good time. They just don't want others to see what a gem they are and possi
August 4, 2009
A new model for building successful local news and information communities: An interview with Mark Potts of GrowthSpur
Despite the fact that he has just launched a new company and is working harder than ever consulting media and internet companies, the formidable, self-proclaimed Recovering Journalist, Mark Potts (someone I've long admired and respected) found time in his busy schedule to talk with me about his new endeavor. GrowthSpur, is a company that provides tools and ad networks to help local Web sites succeed.
What is the barrier to entry for launching a a successful local news site with a hyperlocal
August 1, 2009
Community enthusiasts talk openly and honestly about engaging communities
I had the opportunity to moderate the weekly conversation known as #CmtyChat yesterday, and what a great experience it was. This weekly chat, (which I have attended since its inception) started out on Twitter but has since migrated to Friendfeed, where the conversation flows and is no longer limited to 140 characters.
The invitation came from co-founder and Social Media Strategist, Sonny Gill, and I was more than happy to accept. I was given free reign in the topic department, so I'm sure it su
July 28, 2009
Public humiliation is no way to build community
There is a time and place for everything, including public humiliation. United Airlines, for example, had it coming. Many of the companies and individuals who find themselves publicly humiliated are deserving. Once doled out by the select few who controlled the media, high-level humiliation is now at the fingertips of many. Denounce an individual's character or slam the customer service rep who put you on hold and you could become a star. Well, maybe not a star but you will be heard on some leve
July 24, 2009
Use Current Events to Engage Communities
Community managers have to stay on top of current events. If you know what's going on in the world around you, you will always have fodder to successfully engage the masses.
From national news to local news to quirky and even strange news, take some time each day to brush up on the latest happenings and conversation pieces and bring the conversation to your community.
One of the things we did in every morning meeting at every TV station I've worked is answer the question: "What are people talking
June 14, 2009
The Value of Getting Book Reviews on Twitter
I was completely amazed at the number of tweets about my new book, yesterday. And while they don’t qualify as full-fledged book reviews and may not show up in a Google search, I find them very powerful given the reach of our networks. (Note: I go by @communitygirl on Twitter)
Here are a few:
DerekShowerman: @communitygirl provides 18 rules of community engagement in an eBook form. http://ow.ly/dh0R
tomhumbarger: Build a Thriving Online Community – New book out today by @communitygirl provides 18 rules of community engagement http://ow.ly/dh0R
LainieH: @communitygirl just saw the press release for your new book about online community engagement. Congrats! http://tinyurl.com/koxzt7..
NewspaperGrl: Get to know @communitygirl who just wrote a fabulous book about managing an online community. #gno #gno
NewspaperGrl: I’m a big fan of @communitygirl & her new book – short on theory long on practical advice for running an online community
ksablan: On community: “You need them, ore than they need you” (from new book by @communitygirl, out today http://cli.gs/mJGrAn )
JustinFenwick: If you don’t have the time or patience to engage and do so genuinely…you cannot realistically expect to grow a community” @communitygirl
JustAskNicole: Hot off the press! “18 Rules of Community Engagement” http://idek.net/E9V (new book by @communitygirl).
timwtyler: @communitygirl just read your new 18 Rules of Community Engagement. Great practical advice w a passion for your members. Recommended reading
alisonmichalk: @communitygirl will be sure to read your new book on Community Engagement but too busy to commit to reviewing it :( good luck for launch!
Full_Throttle: RT @communitygirl “There are many ways to attract an online audience, but keeping one requires creativity [and work:]” – http://bit.ly/IO9mK
The bottom line here is authors should find value in all reviews, not just Amazon. Social media has opened up many doors. It’s up to us to walk through them.
May 27, 2009
Online Community Strategist Makes AdAge Power 150
I have to take a few minutes to share what I think is fabulous news. I received word today via email that my blog, Online Community Strategist is now listed on the AdAge Power 150. This is really a testament to your interest in the blog and continued support.
Thanks to all of my readers!
Who uses social media to guide purchases?
According to a new poll, not many. Actually…very few.
Here are a few other notable links related to social media that I believe are worth sharing.
The New York Times hires a Social Media Editor. If you’re a fellow journalist, you KNOW this is a big deal.
How much does Social Media Rely on Traditional Media? Good question!
Greater Milwaukee Committe Leader Employs Social Media
Do you use social media to guide purchases? I have. But, perhaps it just isn’t yet mainstream.
