Nick Morgan's Blog, page 34

New Year’s Resolutions for Speakers – 2021

We’ve spiraled into a new year without the benefit of all those parties we used to go to in person, and without the benefit of lots of face-to-face speaking opportunities to look forward to, at least in the next several months.  We can still hope for the middle of the year, and Q3, but for […]

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How to Change Minds with a Speech

What’s the best way to prepare people for change?  This question is one that we speakers often ask ourselves, more or less directly, as we develop a new talk.  We are in the change business, after all.  Whether we’re motivational speakers or expert speakers or brand ambassadors, our speeches are either explicit or implicit calls […]

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Can You Improve Your Speaking Voice?

Q and A with Debra Cancro, CEO VoiceVibes As a speaker coach, I spend a lot of time listening to people’s voices. Some are good; many voices struggle to find their best expression.  But changing one’s voice to become more successful is often difficult work.  Hence, the promise of a technological fix to help with […]

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Just One Question Episode 41: Nick talks to the “Queen of Resilience” Stacey Copas

Dubbed the “Queen of Resilience” by 7 times world surfing champion Layne Beachley, and “A Badass” by the world’s toughest man David Goggins, Stacey has not let a devastating accident that left her a quadriplegic and needing a wheelchair for life at 12 years old slow her down. Instead she has used her life experience […]

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How to Use Memory to Help with Stage Fright

We know from a good deal of research on memory how unreliable it is, partly because retrieving a memory is an active process that changes the memory as we call it up.  When accuracy is important, then, we have to be careful not to embellish or distort the memory as we recall it, talk about […]

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Making Video Conferences Work for You

This post is part of a continuing, occasional series about making virtual communications better.  I’ve been talking to many organizations of late about how to do exactly that, and there are more organizations – many more – that I can’t get to right away, even without the time-consuming travel I used to do.  So these […]

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Just One Question Episode 40: Nick talks to Dr Alexa Kimball CEO Harvard Medical Faculty Physicians.

Dr. Alexa Kimball is the CEO of Harvard Medical Faculty Physicians, a group of 2000 providers in Massachusetts, a Professor at Harvard Medical School and a practicing dermatologist. It’s an honor to have her on the show. Podcast Available Here:

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The Future of Meetings, Predicted

What’s going to happen to virtual events when the pandemic is over?  This question has become more and more urgent for speakers, meeting planners, and speaker bureaus as we’ve struggled through the course of the worldwide scourge of covid-19.  I’ve talked to a wide swathe of our communications world and begun to discern some possible […]

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Just One Question Episode 39: Nick chats to customer service expert, author & speaker Scotty Werner

Scotty Werner customer service expert who has taken over 250,000 customer service calls and trained 3,000 customer service professionals. He’s a speaker and the author of Spectacular Service: Transforming Transactions into Relationships. Podcast Available Here:

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Why Leaders Want to Go Back to the Office

How are companies faring, 8 months into the pandemic, with the resultant huge increase in teleworking, video conferencing, and remote leadership?  Anecdotally in discussions with many leaders and knowledge workers, I’ve begun to notice a consistent pattern.  In some ways, this pandemic is shaping up to be harder for leaders than workers.  Virtual communications, while […]

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