Nick Morgan's Blog, page 55
June 19, 2018
How to Connect with an Audience Fast
Speakers, like executives, salespeople, managers, trainers, consultants, advisors, engineers – the whole information society, in fact – are terribly afraid of losing the attention that audiences seem to be increasingly unwilling to give them these days, and certainly not for long. Whether large or small, audiences are now objects of great fear for anyone who […]
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June 14, 2018
What’s Wrong with the Virtual World, Really?
You look at your opposite number on the negotiation team. He’s sitting across the big wooden conference room table from you, and you’re waiting for him to say something. Over the past four weeks, as the complicated negotiations have gone on, you’ve gotten to know him well. You know his ‘tells’, his nearly invisible body […]
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June 12, 2018
The Perils of Video Conferencing
One of the more awkward realities of the virtual age we live in is that you can’t lead a team effectively over the phone, or any other similar digital means. That’s because it’s harder to pay attention, make decisions, analyze meaning, recognize patterns, and have sudden, deep, insightful ‘ah-has’ virtually. All those things may happen […]
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June 7, 2018
The Meaning of ALL CAPS
When you talk to someone face-to-face, your unconscious mind automatically absorbs the emotional state of the person in front of you. Especially if you know the person well, you know whether she is being serious when she says, “Your hair is on fire,” or just kidding. That knowledge enables you to decide how to hear […]
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June 5, 2018
The Virtual World Is an Emotional Desert
When humans communicate face-to-face, we do so with little conscious effort, most of the time. Even when language is a barrier, we can quickly get the gist of the idea through body language, facial expression, the emotion conveyed. When we communicate at a distance, virtually, the effort involved is considerable and the opportunities for miscommunication […]
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