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“Closed, hierarchical cultures do not prosper. Less-than-authentic business practices do not go unrevealed. Orders are not so easily barked to subordinates behind closed doors with an evil laugh, because there seem to be lurkers behind every partially open door. Less and less gets past those socially enabled workers every day. They are more aware; we are held more accountable.”
Ted Coiné, A World Gone Social: How Companies Must Adapt to Survive
“Respect employees so they come to work every day feeling like the mature, responsible adults you deliberately hired.”
Ted Coiné, A World Gone Social: How Companies Must Adapt to Survive
“In today’s workforce, many of us trust each other and communicate more, and in turn, we’re more authentic and open to input and criticism. Many of us invite collaboration from all sources—even from our competition, when mutually beneficial. More than anything else, we’re more cooperative, and more social.”
Ted Coiné, A World Gone Social: How Companies Must Adapt to Survive
“If you can’t embrace social, get used to obsolescence.”
Ted Coiné, A World Gone Social: How Companies Must Adapt to Survive
“deliberately keeping their employees happy. How? Through trust and respect, and by treating them like the qualified adult decision makers they are.”
Ted Coiné, A World Gone Social: How Companies Must Adapt to Survive
“Most socially aware organizations believe that a proactive peek at the very public lives of employees on social is well worth the effort—and overrides the inevitable feelings that an invasion of privacy may be occurring.”
Ted Coiné, A World Gone Social: How Companies Must Adapt to Survive
“CHAPTER 5 The Engagement Era Companies with unions generally deserve unions. —Unknown”
Ted Coiné, A World Gone Social: How Companies Must Adapt to Survive
“Social recruiting—despite its infant state—is being given credit for fixing, at least in part, our broken hiring system. According to that 2013 Jobvite survey:”
Ted Coiné, A World Gone Social: How Companies Must Adapt to Survive
“Companies with unions generally deserve unions. —Unknown”
Ted Coiné, A World Gone Social: How Companies Must Adapt to Survive
“business that chooses not to engage and collaborate with employees through social will find the majority of its employees “actively disengaged.”
Ted Coiné, A World Gone Social: How Companies Must Adapt to Survive
“Social is word of mouth on steroids, and then grown exponentially.”
Ted Coiné, A World Gone Social: How Companies Must Adapt to Survive
“customers don’t choose a product; they choose a responsive brand that not only listens, but provides a personalized exceptional customer experience.”
Ted Coiné, A World Gone Social: How Companies Must Adapt to Survive

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A World Gone Social: How Companies Must Adapt to Survive A World Gone Social
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