Thank You for Being Late Quotes

“Another way Mother Nature builds resilience is by being very federal in how she self-organizes. She nests her communities—which are analogous to states, counties, and towns—within a flexible framework that makes the whole more than the sum of its parts. That is, she’s built on trillions and trillions of small-scale networks, starting with microorganisms and building into bigger and bigger ecosystems. But each one is a little community, naturally adapting and evolving in order to survive and thrive.”
― Thomas L. Friedman, Thank You for Being Late: An Optimist's Guide to Thriving in the Age of Accelerations

“Innovation,” Teller said, “is a cycle of experimenting, learning, applying knowledge, and then assessing success or failure.”
― Thomas L. Friedman, Thank You for Being Late: An Optimist's Guide to Thriving in the Age of Accelerations

“But here is a confession, which I also happily shared with him at our last meeting, which happened as I was completing this book: I had never thought this deeply about my own craft and what makes a column work until our chance encounter prompted me to do so. Had I not paused to engage him, I never would have taken apart, examined, and then reassembled my own framework for making sense of the world in a period of rapid change. Not”
― Thomas L. Friedman, Thank You for Being Late: An Optimist's Guide to Thriving in the Age of Accelerations

“box,”
― Thomas L. Friedman, Thank You for Being Late: An Optimist's Guide to Thriving in the Age of Accelerations

“Indeed, as the world becomes more interdependent and complex, it becomes more vital than ever to widen your aperture and to synthesize more perspectives. My”
― Thomas L. Friedman, Thank You for Being Late: An Optimist's Guide to Thriving in the Age of Accelerations

“Dov Seidman likes to remind me of the Talmudic saying “What comes from the heart enters the heart.” What doesn’t come from your heart will never enter someone else’s heart. It takes caring to ignite caring; it takes empathy to ignite empathy. You also can’t have an effective column without some “take” on the biggest forces shaping the world in which we live and how to influence them.”
― Thomas L. Friedman, Thank You for Being Late: An Optimist's Guide to Thriving in the Age of Accelerations

“When you are a reporter, your focus is on digging up facts to explain the visible and the complex and to unearth and expose the impenetrable and the hidden—wherever that takes you. You are there to inform, without fear or favor. Straight news often has enormous influence, but it’s always in direct proportion to how much it informs, exposes, and explains. Opinion writing is different. When you are a columnist, or a blogger in Bojia’s case, your purpose is to influence or provoke a reaction and not just to inform—to argue for a certain perspective so compellingly that you persuade your readers to think or feel differently or more strongly or afresh about an issue. That”
― Thomas L. Friedman, Thank You for Being Late: An Optimist's Guide to Thriving in the Age of Accelerations

“And it is not just knowledge that is improved by pausing. So, too, is the ability to build trust, “to form deeper and better connections, not just fast ones, with other human beings,” adds Seidman. “Our ability to forge deep relationships—to love, to care, to hope, to trust, and to build voluntary communities based on shared values—is one of the most uniquely human capacities we have.”
― Thomas L. Friedman, Thank You for Being Late: An Optimist's Guide to Thriving in the Age of Accelerations

“When you press the pause button on a machine, it stops. But when you press the pause button on human beings they start,” argues my friend and teacher Dov Seidman, CEO of LRN, which advises global businesses on ethics and leadership. “You start to reflect, you start to rethink your assumptions, you start to reimagine what is possible and, most importantly, you start to reconnect with your most deeply held beliefs. Once you’ve done that, you can begin to reimagine a better path.” But”
― Thomas L. Friedman, Thank You for Being Late: An Optimist's Guide to Thriving in the Age of Accelerations

“As I watched the 2016 presidential campaign unfold, the words of Marie Curie never rang more true to me or felt more relevant: “Nothing in life is to be feared, it is only to be understood. Now is the time to understand more, so that we may fear less.”
― Thomas L. Friedman, Thank You for Being Late: An Optimist's Guide to Thriving in the Age of Accelerations

“Sometimes the wings come off the plane,” said Mayor Jacobs, “but people will accept that—if they think you’re trying to get to outer space. We were trying to do the right thing. The community was extraordinarily accepting of that. If you are terrified all the time of being excoriated in the press for some minor screwup, well, I have news for you, all progress happens in fits and starts … The space project would never have happened after the first rocket blew up if people did not accept that.” If you want to change the way people view government, “you have to change the way government views people. If you view them as a necessary evil, they won’t trust you—that is how they will view you.” But government also has to do the little things well, added Jacobs, “because they are not little—the stop signs, the curbs, the sidewalks, mowing the parks—[they are] what make people feel like they are living in a community … We have only one stock in trade—it is not building sidewalks or plowing the streets—it is trust, and if you lose that, you have nothing.”
― Thomas L. Friedman, Thank You for Being Late: An Optimist's Guide to Thriving in the Age of Accelerations

“it was not yet true what Dorothy Boyd, the secretary played by Renée Zellweger in the movie Jerry Maguire, tells her son about flying first-class: “It used to be a better meal, now it’s a better life.” I grew up in a time and place where the word “public” had deep resonance and engendered the highest respect as a source of innovation—as in public schools, public parks, public deliberations, and public-private partnerships. I grew up at a time and place when I was anchored in concentric communities and where the American Dream—“my parents did better than their parents and I will do better than mine”—seemed to be as certain as spring following winter, and summer following spring. And I grew up in a time and place where Jews were the biggest “minority” but gradually integrated themselves and were integrated by the dominant white, non-Jewish society and culture, and while it wasn’t always easy or pretty, somehow it happened. So where was this place over the rainbow and when was this time? The Land of Oz that I speak of was the state of Minnesota, and, for me, its Emerald City, where I grew up, was, as I said, a small suburb/town just outside of Minneapolis called St. Louis Park. The time (I was born July 20, 1953) was the 1950s, 1960s, and early 1970s. Growing up in that community at that time was a gift—a gift of enduring values and optimism—that has kept on giving my whole life. Three decades of reporting from the Middle East tried to leach that out of me. So, today, mine is not a naïve optimism that everything will turn out well; I’ve learned better. But it is an enduring confidence that things can turn out well, if people are ready to practice a politics of compromise and pursue an ethic of pluralism.”
― Thomas L. Friedman, Thank You for Being Late: An Optimist's Guide to Thriving in the Age of Accelerations

“Japan, a country that had done its best to have no contact with strangers and to seal out the rest of the world. Its economy and politics were dominated by feudal agriculture and a Confucian hierarchical social structure, and they were steadily declining. Merchants were the lowest social class, and trading with foreigners was actually forbidden except for limited contact with China and the Dutch. But then Japan had an unexpected encounter with a stranger—Commodore Matthew Perry—who burst in on July 8, 1853, demanding that Japan’s ports be open to America for trade and insisting on better treatment for shipwrecked sailors. His demands were rebuffed, but Perry came back a year later with a bigger fleet and more firepower. He explained to the Japanese the virtues of trading with other countries, and eventually they signed the Treaty of Kanagawa on March 31, 1854, opening the Japanese market to foreign trade and ending two hundred years of near isolation. The encounter shocked the Japanese political elites, forcing them to realize just how far behind the United States and other Western nations Japan had fallen in military technology. This realization set in motion an internal revolution that toppled the Tokugawa Shogunate, which had ruled Tokyo in the name of the emperor since 1603, and brought Emperor Meiji, and a coalition of reformers, in his place. They chose adaptation by learning from those who had defeated them. They launched a political, economic, and social transformation of Japan, based on the notion that if they wanted to be as strong as the West they had to break from their current cultural norms and make a wholesale adoption of Western science, technology, engineering, education, art, literature, and even clothing and architecture. It turned out to be more difficult than they thought, but the net result was that by the late nineteenth century Japan had built itself into a major industrial power with the heft to not only reverse the unequal economic treaties imposed on it by Western powers but actually defeat one of those powers—Russia—in a war in 1905. The Meiji Restoration made Japan not only more resilient but also more powerful.”
― Thomas L. Friedman, Thank You for Being Late: An Optimist's Guide to Thriving in the Age of Accelerations

“President Vladimir Putin has evolved a “hybrid foreign policy, a strategy that mixes normal diplomacy, military force, economic corruption and a high-tech information war.” Indeed, on any given day, the United States has found itself dealing with everything from cyberattacks by Russian intelligence hackers on the computer systems of the U.S. Democratic Party, to disinformation about what Russian troops, dressed in civilian clothes, are doing in Eastern Ukraine, to Russian attempts to take down the Facebook pages of widows of its soldiers killed in Ukraine when they mourn their husbands’ deaths, to hot money flows into Western politics or media from Russian oligarchs connected to the Kremlin. In short, Russia is taking full advantage of the age of accelerating flows to confront the United States along a much wider attack surface. While it lives in the World of Order, the Russian government under Putin doesn’t mind fomenting a little disorder—indeed, when you are a petro-state, a little disorder is welcome because it keeps the world on edge and therefore oil prices high. China is a much more status quo power. It needs a healthy U.S. economy to trade with and a stable global environment to export into. That is why the Chinese are more focused on simply dominating their immediate neighborhood. But while America has to deter these two other superpowers with one hand, it also needs to enlist their support with the other hand to help contain both the spreading World of Disorder and the super-empowered breakers. This is where things start to get tricky: on any given day Russia is a direct adversary in one part of the world, a partner in another, and a mischief-maker in another.”
― Thomas L. Friedman, Thank You for Being Late: An Optimist's Guide to Thriving in the Age of Accelerations

“Olin”
― Thomas L. Friedman, Thank You for Being Late: An Optimist's Guide to Thriving in the Age of Accelerations

“I asked him what he did. He said his name was John Lord and that he was in the software business. “What kind of software?” I asked. He said that his company’s goal was to make “lawyers obsolete” wherever possible by creating software applications that enable individuals to do more and more legal work without the aid of an attorney. Indeed, Neota Logic, his company, says that its goal is to massively improve access to advice and justice for “the 40+% of Americans who can’t afford an attorney when they need one”—in order to produce wills and basic legal documents and even to handle crucial life events such as home foreclosure, domestic abuse, or child protection. Neota Logic is part of a new strain of software called “expert systems” that aims to identify a large chunk of business that clients need, and that lawyers charge for, but that actually can be done by software: think TurboTax for the legal profession. The company’s website quoted one commentator complaining that Neota Logic’s technology cannot “read between the lines … [or] hold hands and wipe away tears.” To which Neota Logic responded: “You will surely see a press release when we can.” Lord later explained to me that “I have always had a special respect for trial lawyers and hope it will be a long time before algorithms replace them and juries.” Alas, he added, that is “not beyond the realm of possibility of course, but not yet Neota’s mission.” Suddenly I was glad my daughters were not planning to be lawyers.”
― Thomas L. Friedman, Thank You for Being Late: An Optimist's Guide to Thriving in the Age of Accelerations

“For the same reason, added McKinsey, “products can go viral on a scale that has never been seen before. In 2015, Adele’s song ‘Hello’ racked up fifty million views on YouTube in its first forty-eight hours, and her album 25 sold a record 3.38 million copies in the United States in its first week alone, more than any other album in history. In 2012, Michelle Obama wore a dress from British online fashion retailer ASOS in a photo that was re-tweeted 816,000 times and shared more than four million times on Facebook; it instantly sold out.”
― Thomas L. Friedman, Thank You for Being Late: An Optimist's Guide to Thriving in the Age of Accelerations

“faster. As I was closing this book, Walmart announced that to upgrade its ability to compete in e-commerce with Amazon—which still does eight times Walmart’s sales online—it was buying Jet, a year-old Internet retail startup. The Economist reported on August 13, 2016, that Jet’s appeal to Walmart was its “real-time pricing algorithm, which tempts customers with lower prices if they add more items to their basket. The algorithm also identifies which of Jet’s vendors is closest to the consumer, helping to minimize shipping costs and allowing them to offer discounts. Walmart plans to integrate the software with its own.” It turns out that “under a second” was just too damned slow.”
― Thomas L. Friedman, Thank You for Being Late: An Optimist's Guide to Thriving in the Age of Accelerations

“The problem was, they had no beds, but Gebbia did have three air mattresses. “So we inflated them and called ourselves ‘Airbed and Breakfast.’ Three people stayed with us, and we charged them eighty dollars a night. We also made breakfast for them and became their local guides,” Chesky, thirty-four, explained. In the process, they made enough money to cover the rent. More important, though, they discovered a bigger idea that has since blossomed into a multibillion-dollar company, a whole new way for people to make money and tour the world. The idea was to create a global network through which anyone anywhere could rent a spare room in their home to earn cash. In homage to its roots, they called the company Airbnb, which has grown so large that it is now bigger than all the major hotel chains combined—even though, unlike Hilton and Marriott, it doesn’t own a single bed. And the new trend it set off is the “sharing economy.” When I first heard Chesky describe his company, I confess to being a little dubious: I mean, how many people in Paris really want to rent out their kid’s bedroom down the hall to a perfect stranger—who comes to them via the Internet? And how many strangers want to be down the hall? Answer: a lot! By 2016, there were sixty-eight thousand commercial hotel rooms in Paris and more than eighty thousand Airbnb listings.”
― Thomas L. Friedman, Thank You for Being Late: An Optimist's Guide to Thriving in the Age of Accelerations

“It happened in 2006 when the company’s COO and soon-to-be CEO, Randall Stephenson, quietly struck a deal with Steve Jobs for AT&T to be the exclusive service provider in the United States for this new thing called the iPhone. Stephenson knew that this deal would stretch the capacity of AT&T’s networks, but he didn’t know the half of it. The iPhone came on so fast, and the need for capacity exploded so massively with the apps revolution, that AT&T found itself facing a monumental challenge. It had to enlarge its capacity, practically overnight, using the same basic line and wireless infrastructure it had in place. Otherwise, everyone who bought an iPhone was going to start experiencing dropped calls. AT&T’s reputation was on the line—and Jobs would not have been a happy camper if his beautiful phone kept dropping calls. To handle the problem, Stephenson turned to his chief of strategy, John Donovan, and Donovan enlisted Krish Prabhu, now president of AT&T Labs. Donovan picks up the story: “It’s 2006, and Apple is negotiating the service contracts for the iPhone. No one had even seen one. We decided to bet on Steve Jobs. When the phone first came out [in 2007] it had only Apple apps, and it was on a 2G network. So it had a very small straw, but it worked because people only wanted to do a few apps that came with the phone.” But then Jobs decided to open up the iPhone, as the venture capitalist John Doerr had suggested, to app developers everywhere. Hello, AT&T! Can you hear me now? “In 2008 and 2009, as the app store came on stream, the demand for data and voice just exploded—and we had the exclusive contract” to provide the bandwidth, said Donovan, “and no one anticipated the scale. Demand exploded a hundred thousand percent [over the next several years]. Imagine the Bay Bridge getting a hundred thousand percent more traffic. So we had a problem. We had a small straw that went from feeding a mouse to feeding an elephant and from a novelty device to a necessity” for everyone on the planet. Stephenson insisted AT&T offer unlimited data, text, and voice. The Europeans went the other way with more restrictive offerings. Bad move. They were left as roadkill by the stampede for unlimited data, text, and voice. Stephenson was right, but AT&T just had one problem—how to deliver on that promise of unlimited capacity without vastly expanding its infrastructure overnight, which was physically impossible. “Randall’s view was ‘never get in the way of demand,’” said Donovan. Accept it, embrace it, but figure out how to satisfy it fast before the brand gets killed by dropped calls. No one in the public knew this was going on, but it was a bet-the-business moment for AT&T, and Jobs was watching every step from Apple headquarters.”
― Thomas L. Friedman, Thank You for Being Late: An Optimist's Guide to Thriving in the Age of Accelerations

“Internet of Things Foundry” in Dallas, an innovation shop full of network engineers. They invited customers in with this proposition, explained Vice Chairman Ralph de la Vega: “Tell us what problem you want us to solve, and we commit that within two weeks we’ll give you a prototype solution for you that works on a real live network … Every time we do this, it results in a contract.” So, for instance, the global shipping giant Maersk needed a sensor that it could affix to every shipping container it owns, enabling the company to track its containers anywhere in the world. The sensor had to affix to two hundred thousand cargo refrigerator containers, it had to be able to measure their humidity, temperature, and whether they had suffered any damage, and it had to broadcast that data to their headquarters, and—this was the real catch—the sensor had to operate without batteries and be able to last ten years, because they couldn’t be changing them all the”
― Thomas L. Friedman, Thank You for Being Late: An Optimist's Guide to Thriving in the Age of Accelerations

“Everything and anything is raw fodder for creating heat or light. It all depends on the connections you make and insights you surface to buttress your opinion. More broadly speaking, though, I told Bojia, column writing is an act of chemistry—precisely because you must conjure it up yourself. A column doesn’t write itself the way a breaking news story does. A column has to be created. This act of chemistry usually involves mixing three basic ingredients: your own values, priorities, and aspirations; how you think the biggest forces, the world’s biggest gears and pulleys, are shaping events; and what you’ve learned about people and culture—how they react or don’t—when the big forces impact them. When I say your own values, priorities, and aspirations, I mean the things that you care about most and aspire to see implemented most intensely. That value set helps you determine what is important and worth opining about, as well as what you will say. It is okay to change your mind as an opinion writer; what is not okay is to have no mind—to stand for nothing, or for everything, or only for easy and safe things. An opinion writer has to emerge from some framework of values that shapes his or her thinking about what should be supported or opposed.”
― Thomas L. Friedman, Thank You for Being Late: An Optimist's Guide to Thriving in the Age of Accelerations

“In my two memos to Bojia I explained that there is no set formula for writing a column, no class you attend, and that everyone does it differently to some degree. But there were some general guidelines I could offer. When you are a reporter, your focus is on digging up facts to explain the visible and the complex and to unearth and expose the impenetrable and the hidden—wherever that takes you. You are there to inform, without fear or favor. Straight news often has enormous influence, but it’s always in direct proportion to how much it informs, exposes, and explains. Opinion writing is different. When you are a columnist, or a blogger in Bojia’s case, your purpose is to influence or provoke a reaction and not just to inform—to argue for a certain perspective so compellingly that you persuade your readers to think or feel differently or more strongly or afresh about an issue. That is why, I explained to Bojia, as a columnist, “I am either in the heating business or the lighting business.” Every column or blog has to either turn on a lightbulb in your reader’s head—illuminate an issue in a way that will inspire them to look at it anew—or stoke an emotion in your reader’s heart that prompts them to feel or act more intensely or differently about an issue. The ideal column does both. But how do you go about generating heat or light? Where do opinions come from? I am sure every opinion writer would offer a different answer. My short one is that a column idea can spring from anywhere: a newspaper headline that strikes you as odd, a simple gesture by a stranger, the moving speech of a leader, the naïve question of a child, the cruelty of a school shooter, the wrenching tale of a refugee.”
― Thomas L. Friedman, Thank You for Being Late: An Optimist's Guide to Thriving in the Age of Accelerations

“So Egypt, a country where nearly half the population lived on two dollars a day and at least 12 percent of the population, and far more young people, were unemployed, found itself suddenly competing in a world where a country half a world away could make its national icons into an ashtray or a honking-humped camel, ship them transcontinentally, and still make a profit more efficiently than Egyptians could.”
― Thomas L. Friedman, Thank You for Being Late: An Optimist's Guide to Thriving in the Age of Accelerations

“According to Darwin’s Origin of Species, it is not the most intellectual of the species that survives; it is not the strongest that survives; but the species that survives is the one that is able best to adapt and adjust to the changing environment in which it finds itself. Applying this theoretical concept to us as individuals, we can state that the civilization that is able to survive is the one that is able to adapt to the changing physical, social, political, moral, and spiritual environment in which it finds itself. Thank”
― Thomas L. Friedman, Thank You for Being Late: An Optimist's Guide to Thriving in the Age of Accelerations

“the words of Marie Curie never rang more true to me or felt more relevant: “Nothing in life is to be feared, it is only to be understood. Now is the time to understand more, so that we may fear less.” It”
― Thomas L. Friedman, Thank You for Being Late: An Optimist's Guide to Thriving in the Age of Accelerations

“Marie Curie never rang more true to me or felt more relevant: “Nothing in life is to be feared, it is only to be understood. Now is the time to understand more, so that we may fear less.”
― Thomas L. Friedman, Thank You for Being Late: An Optimist's Guide to Thriving in the Age of Accelerations