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[(Value-Driven Business Process Management: The Value-Switch for Lasting Competitive Advantage)] [ By (author) Peter Franz, By (author) Mathias Kirchmer ] [March, 2014] [(Value-Driven Business Process Management: The Value-Switch for Lasting Competitive Advantage)] [ By (author) Peter Franz, By (author) Mathias Kirchmer ] [March, 2014] by Peter Franz
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