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Using Benchmarking, Needs Assessment, Quality Improvement, Outcome Measurement, and Library Standards: A How-to-do-it Manual with CD-ROM (How-to-Do-It ... (Medical Library Association Guides)

Using Benchmarking, Needs Assessment, Quality Improvement, Outcome Measurement, and Library Standards: A How-to-do-it Manual with CD-ROM (How-to-Do-It ... by Rosalind Farnam Dudden
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