The Seven Levels of Communication Quotes

“When the student is ready, the teacher will appear.” Chinese Proverb”
― Michael J. Maher, The (7L) The Seven Levels of Communication: Go From Relationships to Referrals

“Okay, so how are you going to ask them for a referral without using the word ‘referral’,” Coach challenged him. Rick paused and took a deep breath, “David, it’s been terrific working with you and DeAnna; do you know anyone looking to buy a home soon?” Rick cringed, waiting for the cockamamie. “Rick, not great, but you would probably get a referral out of that,” Coach said approvingly, “Just a few small changes will increase your odds. Start with ‘who’ not ‘do’ and work ‘is another renter or first time buyer like you’ into your question.” Rick took a second. “David, it’s been great working with you. Who is another renter or first time home buyer like you who is looking to buy a home soon?” That sounded pretty good. “Yes,” Coach said, satisfied. “More specific is”
― Michael J. Maher, 7L: The Seven Levels of Communication: Go From Relationships to Referrals

“Each and every day, someone, somewhere in my city, needs my services. My job TODAY is to find that person.”
― Michael J. Maher, 7L: The Seven Levels of Communication: Go From Relationships to Referrals

“there are some things money can’t buy: reliability, integrity, all that good stuff,”
― Michael J. Maher, 7L: The Seven Levels of Communication: Go From Relationships to Referrals

“Each and every day, someone, somewhere in my city, needs my services. My job TODAY is to find that person.’ Internalize this and you’ll think like a top producer.”
― Michael J. Maher, 7L: The Seven Levels of Communication: Go From Relationships to Referrals

“In life, there are three things that you should never mess with a person about: his family, his home and his money. The interesting thing about your profession is that you get to mess with all three at the same time.”
― Michael J. Maher, 7L: The Seven Levels of Communication: Go From Relationships to Referrals

“When written in Chinese the word ‘crisis’ is composed of two characters – one represents danger and the other represents opportunity.” John F. Kennedy”
― Michael J. Maher, The (7L) The Seven Levels of Communication: Go From Relationships to Referrals

“Thank you in advance.        Talk to you soon!        «Your_First_Name»        P.S. If somebody else answers, please let them know that I need to talk to you. Thank you. That’s «Your_Phone_Number». Then he saw another e-mail”
― Michael J. Maher, 7L: The Seven Levels of Communication: Go From Relationships to Referrals

“Subject: Hey, «First_Name» have a few quick specific questions for you. . .        Hey, «First_Name»!        Hope all is well.        Wanted to touch base. I have a couple of specific questions for you. Could you please call me at your earliest free moment at «Your_Phone_Number»? It’s not an emergency, but when you have a second, please give me a call. I promise to only take a minute or two of your time.”
― Michael J. Maher, 7L: The Seven Levels of Communication: Go From Relationships to Referrals

“Are you familiar with Google Alerts?” Coach asked. “Way ahead of you there, Coach,” Rick answered proudly. “Michelle showed me those at a lunch and I have over 50 alerts now—Michelle, that membership chair, my competition, Don Dasick, my company and even the variations of”
― Michael J. Maher, 7L: The Seven Levels of Communication: Go From Relationships to Referrals

“Besides FROG, there are two phrases that will come in handy for you; ‘tell me more about that,’ and ‘what’s important about that to you?’ These two phrases allow you to go to the next level of depth”
― Michael J. Maher, 7L: The Seven Levels of Communication: Go From Relationships to Referrals

“OF APPRECIATION.     5.  WHAT DID THE CLIENT SAY OR DO TO LET YOU KNOW YOU DID WELL? (INCLUDE THEIR TESTIMONIAL OR THAT THEY REFERRED ME. FOR EXAMPLE, THEY REFERRED ME TO CHRIS HILLS, ANOTHER FIRST TIME HOME BUYER.)     6.  ASK FOR SPECIFIC AND RELEVANT REFERRALS EXAMPLE: WHO IS A PERSON YOU KNOW BUYING THEIR FIRST HOME - COULD BE A RENTER OR EVEN A SON OR DAUGHTER OF SOMEONE YOU KNOW?     7.  CALL TO ACTION. USE A SENTENCE LIKE: “PLEASE REPLY TO THIS E-MAIL WITH THE NAME AND THEIR SITUATION. I PROMISE THEY’LL GET THE EXCELLENT SERVICE THEY DESERVE.”
― Michael J. Maher, 7L: The Seven Levels of Communication: Go From Relationships to Referrals

“THE 7 STEPS TO A SUCCESSFUL SUCCESS STORY:     1.  WHAT WAS THE CLIENT’S NAME AND SITUATION? (BE SPECIFIC ABOUT THE PROBLEM OR CHALLENGE.) FOR EXAMPLE: JOSH AND JILL WERE FIRST TIME HOME BUYERS.     2.  WHAT WOULD HAVE HAPPENED IF YOU WEREN’T INVOLVED? (WHAT IS THE WORST POSSIBLE THING THAT COULD HAVE HAPPENED?) JOSH AND JILL COULD HAVE BOUGHT THE FIRST HOME THEY SAW - BACKED TO HIGHWAY.     3.  HOW DID YOU HELP THEM SOLVE THE PROBLEM? EDUCATED THEM ON WHAT MAKES A GOOD INVESTMENT.     4.  WHAT WAS THE RESULT? BE SPECIFIC. THEY BOUGHT A GREAT HOME THAT IS A GREAT INVESTMENT. ON CUL-DE-SAC, DESIRABLE PLAN, AND NEIGHBORHOOD THAT HAS A GOOD HISTORY”
― Michael J. Maher, 7L: The Seven Levels of Communication: Go From Relationships to Referrals

“STEPS TO A POWER NOTE:     1.  USE UNBRANDED CARDS WITH A SYMBOL OR MONOGRAM THAT REPRESENTS YOU. IT’S A PERSONAL NOTE.     2.  USE BLUE INK. IT LOOKS ORIGINAL AND POSITIVE.     3.  WORDS - USE YOU, BUT AVOID I, ME, MY.     4.  BE SPECIFIC IN YOUR PRAISE. IDENTIFY AND ACKNOWLEDGE A CHARACTERISTIC, A TALENT, A UNIQUE QUALITY.     5.  LEVERAGE THE POWER OF POSITIVE PROJECTION. IDENTIFY A PERSONAL CHARACTERISTIC YOU WANT TO IMPROVE AND EXPRESS RESPECT FOR OTHERS WHO POSSESS THAT QUALITY (HAPPINESS, WEALTH, BALANCE, ETC.)     6.  WRITE RIGHTLY - SLOPE TEXT SLIGHTLY UPWARD FROM LEFT TO RIGHT. READ YOUR HANDWRITING CAN CHANGE YOUR LIFE BY VIMALA RODGERS.7     7.  THE POWER OF THE P.S. USE A P.S. AS A CALL-TO-ACTION: ASK THE RECIPIENT TO TAKE ACTION SUCH AS E-MAILING OR CALLING. “Whom do I write these POWER Notes to?” Rick asked. “Everybody you know,” Coach answered. “Pick up a business card, look in your e-mail, look in your database—find a person,”
― Michael J. Maher, 7L: The Seven Levels of Communication: Go From Relationships to Referrals

“Social Intelligence”
― Michael J. Maher, 7L: The Seven Levels of Communication: Go From Relationships to Referrals

“In the Generosity Generation, we can spend our time, energy, effort, and money on people we actually like and trust. In the end, those are the ones who are most valuable to our business.”
― Michael J. Maher, 7L: The Seven Levels of Communication: Go From Relationships to Referrals