Communication in Crisis and Hostage Negotiations Quotes

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Communication in Crisis and Hostage Negotiations: Practical Communication Techniques, Strategems, and Strategies for Law Enforcement, Corrections, and Emergency Service Personnel in Managing Critical Incidents Communication in Crisis and Hostage Negotiations: Practical Communication Techniques, Strategems, and Strategies for Law Enforcement, Corrections, and Emergency Service Personnel in Managing Critical Incidents by Arthur A. Slatkin
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