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Service Management > Editions

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by James A. Fitzsimmons First published August 1st 1997

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Service Management: Operations, Strategy, and Information Technology
Service Management: Operations, Strategy, and Information Technology (Hardcover)
Published January 1st 2000 by McGraw-Hill College
3rd Ed, Hardcover, 657 pages
Author(s):
ISBN:
9780072312676 (ISBN10: 007231267X)
ASIN:
007231267X
Edition language:
English
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Service Management
Service Management (Hardcover)
Published January 1st 2007 by McGraw-Hill College
6, Hardcover, 608 pages
Author(s):
ISBN:
9780073377834 (ISBN10: 007337783X)
ASIN:
007337783X
Edition language:
English
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