“We found that external approvals were negatively correlated with lead time, deployment frequency, and restore time, and had no correlation with change fail rate. In short, approval by an external body (such as a manager or CAB) simply doesn’t work to increase the stability of production systems, measured by the time to restore service and change fail rate. However, it certainly slows things down. It is, in fact, worse than having no change approval process at all.”
― Accelerate: The Science of Lean Software and DevOps: Building and Scaling High Performing Technology Organizations
― Accelerate: The Science of Lean Software and DevOps: Building and Scaling High Performing Technology Organizations
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