John

“The easier it is to quantify, the less it’s worth.”
― Seth Godin, Linchpin: Are You Indispensable?

“By announcing what we are about to show, showing it, and then clamming up until the first questions are asked, we can help clients to deal with the new and shocking revelation we’ve placed in front of them. And remember, it’s always shocking—it’s never what they expected.”
― Adrian Shaughnessy, How to Be a Graphic Designer without Losing Your Soul

“It is very possible that from a strong position she could have helped him see how he had some issues inside his organization that were not only creating problems for her, but were likely problematic for other relationships and within the company as well. She could have been a good partner, and helped him, as she solved her own problem with him. Usually when we confront a friend, for example, about an issue we are having with him or her, it helps that person in other relationships as well. As I said to the woman in the workshop, any time you are so dependent on a client that you cannot be honest with him, then you are no longer serving that client well. We need to be able to be honest with people in order to serve them, to help them. If we are afraid of the consequences of being honest, then we have lost our usefulness to them.”
― Henry Cloud, The One-Life Solution: Reclaim Your Personal Life While Achieving Greater Professional Success

“If your agenda is set by someone else and it doesn’t lead you where you want to go, why is it your agenda?”
― Seth Godin, Linchpin: Are You Indispensable?