retrieve files from broken nook

[Nitasha]

I want to read my documents that I downloaded to my nook. How do I do that if my nook is shot?

[willaful, dedicated nookworm]

Any chance you still have the files on your computer? I don't think B&N has any kind of record of files you add.

[Melissa]

If you're talking about books you bought from Barnes and Noble and downloaded directly to your Nook, you can go to BN.com on your computer and all your books will be in your account. All you have to do is sign in and download them to your computer. Oh, you might also need Adobe Digital Editions installed on your computer, I can't remember for sure.

[willaful, dedicated nookworm]

No ADE -- NookBooks don't work with ADE. I assumed from the words files and documents that Nitasha was talking about files she'd added, not books bought from B&N. If she's talking about NookBooks, she'll need to download a Nook app to read them on her computer.

[Missyb]

B&N books can be downloaded again by signing into B&N and going into your library. Other books you'd have to get from your computer and put on your new Nook. If you don't have a file on your computer and it's not from B&N, and the Nook is shot, then from my understanding the file is gone. Try a computer genuis, they might be able to figure out a way around it. For e-books that you purchased from other sites, if they will not open on your new Nook (it's locked because you already downloaded it to a e-reader), try contacting them and explaining what happened and maybe they can help you.