My book is not downloading to my nook...

[Lacie]

I pre-ordered this book days ago, Fair Game by Patricia Briggs. It came out today but it's not downloading to my Nook Tablet. It's on my B&N account to be downloaded so the release wasn't delayed. It's just not getting to my nook for some reason.
When I click on it all I get is the book info and it still just has the little "preorder" ribbon on it. I can't get it to download the actual book. Anyone else having this problem?

[Lacie]

I ordered a few other books to see if they would download alright and I did not have any problem with them. They got to the nook just fine. It seems to be just the pre-order that won't download.

[Sandra]

I had this problem today with Intruder, so went to the BN website, where they had a chat window under 'help'. The guy told me to turn my Nook off, then back on, then select the book, archive it, unarchive it, then restart the Nook again. It worked! He said it should download automatically but if it happened again, just follow that procedure. Good luck!

[Lacie]

That worked. Thanks so much Sandra! :)

[Sandra]

You're welcome! :-)