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message 1: by Michael (new)

Michael Biddle | 13 comments I am having a very difficult time deleting the profile image icon. It is not the correct image. It's not me lol I don't know who it is. If I click on it and go to my profile it has the correct image. Does anyone have any suggestions? I would appreciate it. thanks


message 2: by Danny (new)

Danny Fahey (dannybfahey) | 8 comments No but I am having the same problem - well not the same cos both images are of me, but, well you know what I mean....


message 3: by Belinda (new)

Belinda Buchanan | 26 comments That's strange indeed. Try this. At the top right of this screen, there should be the profile image icon. Click on the drop down arrow beside it, and click on edit profile. There you will see the picture on the right side of the screen (it may be the correct one or wrong one) but underneath it you can change/delete photo. I would suggest deleting it and uploading your image again.
I hope this helps.


message 4: by Michael (new)

Michael Biddle | 13 comments Alas, I have tried that a couple of times but I appreciate the feedback. I think it will come down to an administrator to clear this up. It's just driving me crazy to see that I am not me. :)


message 5: by Michael (new)

Michael Biddle | 13 comments Strange thing is when I go to more photos I am able to view the photo which is the source of this thread but I am unable to delete it. It's a very annoying bug in the system


message 6: by Belinda (new)

Belinda Buchanan | 26 comments I can only imagine how frustrating that is. But the admins here on GR are pros at fixing things. Maybe by tomorrow you'll be looking at your own pic.


message 7: by Michael (new)

Michael Biddle | 13 comments I'm sure it will work out.


message 8: by rivka (new)

rivka Michael, are you trying to delete the small icon that appears next to your posts in this thread, or the large one that appears on your author profile?


message 9: by Lorna (new)

Lorna Collins (lorna_collins) | 93 comments I have the same problem. I had a joint account for Larry and me, but changed it to a personal one, and created a separate one for him. the icon still shows the photo of the two of us, even though I have changed both of them to our individual ones.


message 10: by Michael (new)

Michael Biddle | 13 comments That makes me feel a little better that I am not the only to encounter this problem but I hope they can fix this bug. I can always scrap the account and start over but I would rather not.


message 11: by rivka (new)

rivka Lorna, I'm seeing the same image on both your small icon next to posts and the large one on your author page. Both are just of you --



message 12: by rivka (new)

rivka Michael, you have two different images. The little one by your posts is

and the large one on your author profile is


Is either of those correct, or are they both wrong?


message 13: by Michael (new)

Michael Biddle | 13 comments The pic with the hat is not right but the larger pic of the man with a shaved head is the correct image :)


message 14: by Danny (new)

Danny Fahey (dannybfahey) | 8 comments Thanks to Belinda I have the image I want.


message 15: by Belinda (new)

Belinda Buchanan | 26 comments Danny wrote: "Thanks to Belinda I have the image I want."

Glad I could help Danny!


message 16: by Michael (new)

Michael Biddle | 13 comments Any advice on how to solve this problem Belinda? I have the same dilemma as Danny.


message 17: by Belinda (new)

Belinda Buchanan | 26 comments Michael wrote: "Any advice on how to solve this problem Belinda? I have the same dilemma as Danny."

It could be that the picture is wrong on your user profile. As GR authors, we have our user profile, which is the one we signed up with and then we have our author profile.

Click on the drop down box next to your photo at the top right of the screen. Click on edit profile
Now all the way over to the right you will see:
See My Profile / Edit My Author's Profile

My profile should be the one with the incorrect photo. Underneath can you click on change/delete photo?


message 18: by Michael (new)

Michael Biddle | 13 comments The pic on my Profile is correct. It's the small photo in the top right of screen


message 19: by rivka (new)

rivka Ok, how about now?


message 20: by Belinda (new)

Belinda Buchanan | 26 comments Hey Michael! Looks like Rivka got you fixed up!


message 21: by Michael (new)

Michael Biddle | 13 comments Muy bien! Cool. It is fixed. :)


message 22: by Michael (new)

Michael Biddle | 13 comments Yes, that's it. Thank you. Is anything you think that I did wrong so I will not repeat the same error or a reason why it happened.


message 23: by Michael (last edited Dec 16, 2011 03:12PM) (new)

Michael Biddle | 13 comments Thank you


message 24: by Michael (new)

Michael Biddle | 13 comments Thanks for your help too


message 25: by rivka (last edited Dec 16, 2011 03:19PM) (new)

rivka Michael wrote: "Is anything you think that I did wrong so I will not repeat the same error or a reason why it happened."

I don't think so. I'm still not sure WHAT happened to cause the problem -- but deleting the image and re-uploading it seems to have done the trick.

Even before that, it was showing up correctly in most places. Which implies that only the smallest size was off/corrupted somehow. Very unlikely to have been anything you did that I can think of.


message 26: by Michael (new)

Michael Biddle | 13 comments Thanks again


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