Email address showing up as the Author

[Jane]

The last 2 lots of mobi files I have emailed my Kindle (from Smashwords and checked in Calibre before sending) are showing the email address they were sent from as the Author. It's never happened before & I'm not doing anything differently. Anyone got any suggestions please

[Summer]

Hmm. All the files I've emailed for conversion show myself as the author. Hopefully someone else can help.

[Angie]

I just got a few files from Net Galley that show like that too. I've only had my Kindle for a week, so I didn't know it shouldn't do that...

[Terri]

It has always showed up that way for me also! Now when I drag a file directly to the Kindle (instead of emailing) it actually shows the name of my computer as the author!

[Jane]

It has never done it before for me. I am not converting them either. I have now removed them & transfered via usb!

[Vitali]

the same problem happened to me about a week ago! all content that i throw through @free.kindle.com can't get meta-data from it.

[Jason]

Has anyone discovered what the fix might be for this? It is very frustrating.

[Jason]

I've just logged a complain with Amazon describing the issue as the Amazon personal delivery service not pulling the correct title and author metadata from the MOBI file e-mailed, and instead displaying the filename as the title and the email address (from which the document was sent) as the author. They said they would have a response for me within 48 hours.

I'd encourage others to do this, as well. They didn't even appear informed that this was happening...

[Jason]

Amazon has now fixed this problem. All is right with the world. Enjoy!

[Jane]

Hoorah!

[Helen]

Will it change ones already on the kindle, mine haven't.

[Jason]

No, Helen, you will need to re-send.

[Helen]

Thanks Jason.