Library app only showing my digital books.

[Jess]

I was just looking at the app to see how close I was to getting a book I put on hold, but it’s only showing the digital books I have checked out and the digital books. I have on hold not any physical copies. Any idea why? I really hope I didn’t lose my place in line. I’ve been waiting several months for this book.
Thanks

[Timothy]

It's possible this issue was related to an upgrade the Library performed over the weekend. If the items still aren't showing up for you:

Try logging in to our website rather that the app with your card number and PIN here: https://catalog.slcolibrary.org/polar...

If you need more help, call customer service (801.943.4636, during library hours), come in to a branch, or submit a question through this web form: https://www.slcolibrary.org/informati...

[Elizabeth]

Timothy wrote: "It's possible this issue was related to an upgrade the Library performed over the weekend. If the items still aren't showing up for you:

Try logging in to our website rather that the app with your..."

Thanks Tim!