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Book & Author Page Issues > Request to change ISBN & ASIN to correct number

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message 1: by Jackie (last edited Sep 16, 2025 08:45AM) (new)

Jackie Norton (jackieenorton) | 10 comments Hello, I have just discovered that the ISBN and ASIN numbers used in my book are incorrect. Currently, the ISBN for the book is 9798999491305, which is what is listed on this site.
That is a third-party ISBN and not my own. I realized I used the wrong link when I first uploaded it. The actual working ISBN for my book is 979-8999491312, the correct link for the source is here
https://www.amazon.com/Burden-Journal...

The other link is for the third party, which im dealing with because its not a real link/wrong

(is there a way to change this without losing all my ratings too?) thank you, please help


message 2: by Jackie (new)

Jackie Norton (jackieenorton) | 10 comments Also the Amazon link in my book page is for the wrong book, can you fix the link as well, the one above is the correct link


message 3: by Scott (new)

Scott | 10051 comments Jackie wrote: "Also the Amazon link in my book page is for the wrong book, can you fix the link as well, the one above is the correct link"

Links are generated according to the ISBN or ASIN on the book record, if there is one.


message 4: by Jackie (new)

Jackie Norton (jackieenorton) | 10 comments Scott wrote: "Jackie wrote: "Also the Amazon link in my book page is for the wrong book, can you fix the link as well, the one above is the correct link"

Links are generated according to the ISBN or ASIN on the..."


Yes, but it's for the book with the wrong ISBN that i mentioned above. The ISBN i wanted changed because it links to a book being sold from a site thats not mine


message 5: by Scott (new)

Scott | 10051 comments It links to your book on Amazon for me.


message 6: by Jackie (new)

Jackie Norton (jackieenorton) | 10 comments Scott wrote: "It links to your book on Amazon for me."
yes but its the worng amazon link. Theres is a third party ttryig to sell my book as there own. so the ISBN an the lik that is connected to the ISBN number 9798999491305 is not my number or my link.

the correct link and number is - 979-8999491312
https://www.amazon.com/Burden-Journal...


message 7: by Scott (new)

Scott | 10051 comments If there is a legal issue, you need to contact support.


message 8: by Jackie (new)

Jackie Norton (jackieenorton) | 10 comments Scott wrote: "If there is a legal issue, you need to contact support."

can you please just change the isbn and the link for me. im trying to contact amazons support all day. thats a seperate issue. The Amazon link its going to is a third party website from Ingram that messed p the release, but i dont have an account with them, so something got messed up. ive been trying to contact ingram for weeks now with no response. so PLEASE just help me out.


message 9: by Jackie (new)

Jackie Norton (jackieenorton) | 10 comments Ingram somehow has my book distrubted to amazon, but i dont have an account on ingram. something got messed up somewhere im trying to figure it out. but long story short is that link does not go to the correct seller of the book. please, im beggin you. ive been o the phone for week straight trying to figure this out.


message 10: by Scott (new)

Scott | 10051 comments It is not possible to edit an ISBN on an existing book record. If it is deemed invalid support will probably merge it, effectively making it disappear, but librarians do not have the authority to do this.


message 11: by Jackie (new)

Jackie Norton (jackieenorton) | 10 comments how do i contact support


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