Sudhir Kumar E S - "Beyond Satisfaction: Understanding and Exceeding Customer Expectations"

[SUDHIR KUMAR]

Please add my newly published book "Beyond Satisfaction: Understanding and Exceeding Customer Expectations" in your library. Also add my name Sudhir Kumar E S as in Author's list. Learn how to meet customer expectations in this book. Customer expectations are a set of ideas about a product, service or a brand that a customer holds in their mind. I am very interested in your reactions to this book once you read it.
For more details Click on https://amzn.to/3Z1phyw

[Edwina]

This book is here: https://www.goodreads.com/book/show/2...

Note to librarian: ACE needed. Cover doesn't match the one shown in Amazon link above.

[Brad]

ACE: https://www.goodreads.com/book/show/2...