Goodreads Librarians Group discussion
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Slovak & Czech language requests
Ciało chore z emocji. Jak mu pomóc jak je odzyskać jak je uzdrowićhttps://www.goodreads.com/topic/show/...
edit: removed, already in GR
#304 - DONE#305 - Waiting for response
#306 - 310 - DONE
#311 - Waiting for response
#312 - 317 DONE
Current state:
All done except for:
#75; #90; #94; #112 - 113; #118; #124; #127; #142; #160; #162; #166; #174; #183; #192 - 194; #196; #205; #210; #214; #240; #259; #272; #276 - 277; #278/3; #280; #284 - 285; #295, #305, #311, #319 - Still open / Waiting for response
gem wrote: "Several requests:https://www.goodreads.com/topic/show/..."
I refuse to work on requests from this person. Whoever they are, they keep adding multiple books per request, not answering our questions and outright ignoring us when we tell them they provided a source that is not acceptable (they keep using two different non-acceptable sources even when we told them multiple times that neither one of them is acceptable). I will add the # to the list of open requests but I am not going to add any of their books.
Martina wrote: "gem wrote: "Several requests:https://www.goodreads.com/topic/show/..."
I refuse to work on requests from this person. Whoever they are, they keep adding multiple books per r..."
That sounds really frustrating. I'll try to remember to not link their requests here; apologies in advance if I do.
gem wrote: "Martina wrote: "gem wrote: "Several requests:https://www.goodreads.com/topic/show/..."
I refuse to work on requests from this person. Whoever they are, they keep adding mult..."
Yeah, it really is - especially the "ignoring/not answering" part. They want to add a book but cannot be bothered to provide the correct source (not to mention doing it repeatedly).
But no worries even if you do add their requests here. Maybe Kamila will be more willing to work on it then I am :-D
Anyway,
#325 - #326 - DONE
Current state:
All done except for:
#75; #90; #94; #112 - 113; #118; #124; #127; #142; #160; #162; #166; #174; #183; #192 - 194; #196; #205; #210; #214; #240; #259; #272; #276 - 277; #278/3; #280; #284 - 285; #295, #305, #311, #319 - Still open / Waiting for response
Martina wrote: "gem wrote: "Martina wrote: "But no worries even if you do add their requests here. Maybe Kamila will be more willing to work on it then I am :-D"Haha I don't think so :-D I totally agree with Martina, there are some rules for a reason and I have better things to do than fulfilling requests from a person who doesn't bother following them or answering ;-)
Most of the books they ask for are from the same publisher - maybe they work for that publisher and it seems they are just systematically asking for them...
Kamila wrote: "Martina wrote: "gem wrote: "Martina wrote: "But no worries even if you do add their requests here. Maybe Kamila will be more willing to work on it then I am :-D"Haha I don't think so :-D I totall..."
Wow, that's not ok. I'll close them with the feedback, linking to examples and asking them to add new requests the right way. As I can easily find their requests here: https://www.goodreads.com/group/topic...
The text I used, I really hope this is ok. I've turned on my notification, so if they reply I'll receive it:
"Hi Grupa Zaczytani, there are two things that you've been asked multiple times in previous requests:EDIT: there were 14 open requests that I closed from this user.
(1) Add one book per request
You've received that feedback/question multiple times, for example here: https://www.goodreads.com/topic/show/...
https://www.goodreads.com/topic/show/...
(2) The source/website you used it not an accepted source, please add an acceptable soure to your request.
We need a webpage showing the (ISBN/ASIN and other) book data to validate the info and if available we need it for the cover image. It should be non-bookseller site (Amazon & AbeBooks excepted), so from the publisher, library or another acceptable site: https://help.goodreads.com/s/article/...
Alternatively, if you have the book, we can use a scan/photo of your copy for the cover and the page with the publication information (you can upload a scan/photo of your own to the "more photos..." section of your profile (https://www.goodreads.com/photo/new) in the browser, not the app), then copy the link here and a librarian can add it. Make sure you state the source of the photo in the text and that your account settings are public (not private).
You've received that feedback multiple times, for example here: https://www.goodreads.com/topic/show/...
https://www.goodreads.com/topic/show/...
Marking this topic as 'closed'. Please feel welcome to add a new request following the the instructions."
Linde wrote: "Kamila wrote: "Martina wrote: "gem wrote: "Martina wrote: "But no worries even if you do add their requests here. Maybe Kamila will be more willing to work on it then I am :-D"Haha I don't think ..."
That's wonderful! Thanks Linde :-)
Current state:All done except for:
#75; #90; #94; #112 - 113; #118; #124; #127; #142; #160; #162; #166; #174; #183; #192 - 194; #196; #205; #210; #214; #240; #259; #272; #276 - 277; #278/3; #280; #284 - 285; #295, #305, #311, #319, #339 - Still open / Waiting for response
Edit:#166 - Closed due to non response
#280 - Closed by a super-librarian
#319 - Closed by Linde (still no reaction from that person)
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By the way, what do you guys think it's the appropriate waiting period? Like, how long do you usually wait for a response before you decide to close the thread?
Current state:
All done except for:
#75; #90; #94; #112 - 113; #118; #124; #127; #142; #160; #162; #174; #183; #192 - 194; #196; #205; #210; #214; #240; #259; #272; #276 - 277; #278/3; #284 - 285; #295, #305, #311, #339 - Still open / Waiting for response
As long as you have the "notify me when people comment" checked I see no need for the waiting period. I have people who 6 months later have answered me and given what I needed, so they got their requested book added. Some of these sat unanswered for a year. I started keeping a spreadsheet in January, so I know exactly how many requests I had to close for lack of info. I also know exactly how many people got back to me. Some were within a day, but the vast majority (90%) were months later. The important part is if you are still willing to answer their request months from now.
I'd say, if it is a relatively new request, I'd close it after 1 month. If it is an older request (3 months or more) waiting for a librarian's reaction for a long time, I'd wait up to 3 months and then close it. As Tawnya says, I also always check the "notify me when people reply", so even when the thread is closed, if people reply, you receive the notification and still can fulfil the request. ;-)
I always have the notification on, so that would not be a problem, but I feel like a lot of the people would feel discouraged to continue the conversation if they saw the thread's been closed :-) I totally agree that it is kind of pointless to keep the thread open if we have the notification on and therefore can see if they responded (I don't have a problem to add a book even after year or two if I have enough info), but it also feels kind of unfair at the same time to simply close it.
I mean, some of them have been waiting for response for months and they have no way of knowing if we still actually follow their threads or not. So I guess waiting for at least 3 months seems reasonable :-)
This is the message I leave them:I am closing this thread, but I will continue to monitor it.
I added a snarky one when I saw a librarian had been just closing threads without giving the reader a chance to respond. He just left a message for them to submit a new request. I was P! off about that. They had waited months only to be brushed off like that. His notifications were turned off, so they had no other recourse than to try again.
Actually, on this I disagree.A closed thread is a request that doesn't need any more adding or editing, IMO.
Of course if you monitor the request, even if it's closed, you can make aditional editing if OP replies. But in that case, only you will notice that OP replied. That will be a problem if you stop coming to GR to add books.
Of course, you can assure that you will always be here, and that you will keep an eye on OP's replies. But looking at the librarians who were adding books 6 months ago, and the ones who are adding books nowadays, some are not the same. It's natural that some people get bored, tired or just don't have the time to keep coming here.
If closing the threads even when waiting for OP to reply becomes a 'non-written rule', many aditional edits will remain undone.
Then comes the question, how much time should we wait for OP's reply?
I usually add books in the beginning, or in the end of the backlog, so, in practice, I wait until the request reaches the end of the backlog. Nowadays it takes 5 months to get there.
But I agree with (I think was Olga's) suggestion of waiting for a month. If OP doesn't reply in a month, from my experience, 99% of the times they won't reply at all.
So when I stumble on a thread that doesn't have a reply after a librarian's post for more than 1 month, I just close it
That's actually a really good point Bruno. I also go through all kind of "activity phases" - there are times like now, when I am crazily active and answer requests daily, but there are also times when I ignore everything and simply use Goodreads just as a regular user.
The notifications are still on so if there is some sort of response from someone I answer of course, but still... there might be those that could simply decide to stop using GR one day and then the requests might stay unresolved. Which wouldn't be fair to those that made those requests and still requires assistance.
I usually only close requests that went unanswered after a note from a librarian for 3 or even 4+ months, but it is kind of a long time and with such a major backlog it also feels like a waste of space to keep some of those requests open for so long.
But I totally agree with Tawnya that we shouldn't close a thread without any kind of explanation. Those standard responses from Jaclyn that Linde or Olga posted in the OG thread seem quite alright - I tend to use those as well :-)
Current state: Finished #339
All done except for:
#75; #90; #94; #112 - 113; #118; #124; #127; #142; #160; #162; #174; #183; #192 - 194; #196; #205; #210; #214; #240; #259; #272; #276 - 277; #278/3; #284 - 285; #295, #305, #311, - Still open / Waiting for response
W.r.t. waiting period. Jaclyn replied in the languages thread (message 12 & 16) that we should wait for a reply for at least a month. I'm with most here, I wait for longer, as I mainly work on the old requests. As they waited for a long time for us to reply, I'll give them a long time to reply to us. Most of the threads I've asked questions in are not closed by other librarians earlier than that now, which is great. Some were closed sooner a while ago...
https://www.goodreads.com/topic/show/...https://www.goodreads.com/topic/show/...
https://www.goodreads.com/topic/show/...
https://www.goodreads.com/topic/show/...
This seems czech:Důmyslný rytíř Don Quijote de la Mancha 2. díl
https://www.goodreads.com/topic/show/...
#350 + #352 - 355 + #358 DONE#357 Waiting for response
EDIT: #356 Done as well
Current state:
All done except for:
#75; #90; #94; #112 - 113; #118; #124; #127; #142; #160; #162; #174; #183; #192 - 194; #196; #205; #210; #214; #240; #259; #272; #276 - 277; #278/3; #284 - 285; #295, #305, #311, #357 - Still open / Waiting for response
https://www.goodreads.com/topic/show/...
https://www.goodreads.com/topic/show/...
https://www.goodreads.com/topic/show/...
https://www.goodreads.com/topic/show/...