Digital version of book broken and removed for sale

[Kristy]

Hello Superlibrarians,
Can you please help me with my e book version of Looking for Lily? I have discovered the e book is broken on Amazon (the only store selling it) since receiving a 1 star review on Goodreads. As a result, I have unpublished this product from Amazon and will not sell it again. Can you please delete the e book page on Goodreads as the product is no longer available for purchase due to being inferior. It won't be for sale again. Thanks so much for your time deleting my product.
Kind regards,
Kristy Brown
(author)

[Dobby]

Removing published books from the database is against Goodreads policy. This includes books that are out of print.

[Kristy]

Hi Dobby,
The book is not out of print. It is broken. When I downloaded it the words are squares and the pictures are broken. It must be removed as it is a broken product and can't be read. If the product is unable to be removed, even after deleting it from Amazon, is there another way? Do I need to cancel the ISBN and remove it from Neilsons? Or shall I put a post on the Goodreads product page about this product being broken? I'll put a note on the item if it can't be removed. If it helps, I am also the copyright owner and do not approve a broken e book with my content to be on Goodreads.
Thanks,
Kristy

[Dobby]

You'll need to contact Support and explain the problem as you've done in Msg 3.