problems with series

[Tawnya]

"Page Unavailable

An unexpected error occurred. We will investigate this problem as soon as possible — please check back soon!"

I got this yesterday and again today.

I anyone else encountering it when creating a series?

[Kirill]

I'm having the same error all day today

[Tawnya]

Thank you for replying. I was worried it was something on my end.

[kymagirl]

Same problem since last night

[David]

Indeed.

[kymagirl]

I did submit the issue to Goodreads support since this is a site functionality issue per the discussion:

https://www.goodreads.com/topic/show/...

[Asterope]

I have had the same issue for (I think) 2 days.

[Iben]

Glad to discover it's not just me!

[Camille]

Still encountering this issue! GRRR!!!

[Tais]

Same thing happening over here, ever since the night of the 16th... I just thought it was something on my end; cleaned cache, changed browsers, but yeah, nothing. Submitted this to support yesterday, but this time didn't even get an automated message of 'request received' or some such thing

[kymagirl]

Got a pretty much out of the box response from Goodreads support. Reiterated the problem to them and included a screenshot of the error message (as brief as it is and that I'd already copied/pasted). Got the standard tech support clean cookies, history, try different browser, try different device - all had been done already.

Waiting for a response to my response.

Since they made it seem like it was just me, I included this thread. But please, if you're experiencing this problem submit a ticket - there's strength in numbers.

[Tawnya]

Maybe one of the supers can try to create one. See if it a level access problem.

[Asterope]

kymagirl wrote: "Got a pretty much out of the box response from Goodreads support. Reiterated the problem to them and included a screenshot of the error message (as brief as it is and that I'd already copied/pasted..."

I sent a bug report. Hope it helps.

[Tais]

Support got back to me with the following:
"Thanks for reaching out to us! Our developers are aware of this issue and actively working on getting this resolved.

We are sorry for the inconvenience and we appreciate your understanding and patience as we work toward a resolution."

I also saw that Jaclyn pinned a thread to the main topic, to share updates (https://www.goodreads.com/topic/show/...), so now it's just a waiting game

[Camille]

I reached out to Jaclyn and they are working on it. She has put a sticky thread at the beginning of this forum.

https://www.goodreads.com/topic/show/...

[Jaclyn, Librarian Program Manager]

Adding a note here that this should now be fixed. 😊

[Camille]

Thank you!!!