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Questions (not edit requests) > Delay in New Book Appearing?

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message 1: by Roy (new)

Roy | 4 comments I added a new book yesterday, and received the usual confirmation with the usual note that "it may take up to 10 minutes" for the book to show up in searches. It's now been over 12 hours. How can I tell if something has gone wrong? I'm uncomfortable with the idea of adding it again, since then I may wind up with multiple copies on GR


message 2: by Roy (new)

Roy | 4 comments Thanks, and thanks for combining. I have merged before but would have looked it up if you had not. And thanks for the information on books without an ISBN. This locally produced (but retail) book did not have one, and I now know that means that it can be significantly delayed.


message 3: by Scott (new)

Scott | 9228 comments I don't think it has ever been 10 minutes.


message 4: by Roy (new)

Roy | 4 comments The note I got confirming that I had added the book told me that “it can take up to ten minutes for an added book to be found in searches” or something close to that.


Carol She's So Novel꧁꧂  | 2324 comments Corinne wrote: "*He's a librarian. That is why I was giving him tips about how to merge/delete instead of doing it for him.

Of course he could still tell support if he wants"


Oops. I've deleted my message.


message 6: by Roy (new)

Roy | 4 comments I thank you both for the advice and help. My quoting the confirmation note was just to indicate where I got the idea of 10 minutes, not as a challenge to your experience. I think you've helped me solve this problem, and I am grateful.


message 7: by Scott (new)

Scott | 9228 comments I meant, I don't remember a time when that message was ever true.


message 8: by Mesembryanthemum (last edited May 21, 2023 10:14PM) (new)

Mesembryanthemum | 195 comments I wish the staff would change this message to more accurately reflect reality.

Back in March, I sent them a request to do so, when I reported a bug with adding "new" entries to a series (anything less than 3 days old didn't appear in the series search results). Since then, the delays seem to have gotten longer. And I still haven't heard anything back -- nor has that "10 minutes" message changed.


message 9: by lethe (new)

lethe | 16361 comments Scott wrote: "I meant, I don't remember a time when that message was ever true."

Except maybe when you search(ed) with ISBN.


message 10: by Scott (last edited May 22, 2023 06:35AM) (new)

Scott | 9228 comments lethe wrote: "Scott wrote: "I meant, I don't remember a time when that message was ever true."

Except maybe when you search(ed) with ISBN."


Well yeah that always worked. I meant title or author, which is supposedly what most people use.


message 11: by Monica, Librarian Moderator (new)

Monica M | 274 comments Mod
Hi all! We are sorry for the inconvenience and we appreciate your understanding and patience as we work toward a resolution for this.


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