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Questions (not edit requests) > [Resolved] Are merges stuck for you too?

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message 1: by David (new)

David Raz (davidraz) | 12817 comments Question to fellow librarians. Since yesterday, all my merged are stuck and never reach the "edition: Deleted" phase. Is this just for me or is it a general problem?


message 2: by Lieke (new)

Lieke | 4925 comments I haven't tried today, but I didn't have any problems yesterday.


annob [on hiatus] (annob) | 4048 comments Same as Lieke, haven't tried today. Fwiw the longest queue time I've experienced is 3 days, so I know it can be looooong but still working.


message 4: by Lieke (new)

Lieke | 4925 comments I did one after reading this and after 1.5 hours it is still stuck, so I think it is a general problem


message 5: by David (last edited May 04, 2023 06:48AM) (new)

David Raz (davidraz) | 12817 comments I've had long waits, but they were on high count merges. These are mostly very low count editions. However, I now realize the first merge that was stuck was with 123,560 adds. Perhaps the queue delays my other deletes.

ETA: Reading Lieke's message, I may have broken the server.


message 6: by Ma (new)

Ma | 1544 comments combine editions don't seem to be working either


message 7: by Lieke (last edited May 05, 2023 12:39AM) (new)

Lieke | 4925 comments It (combine) was working earlier today, but for me it also doesn't seem to be working now.

ETA: it is working again (for me)


message 8: by Liralen (new)

Liralen | 8223 comments I haven't tried merging, but combine has been on and off down for me today.


message 9: by ☕ Lachgas ♿ (last edited May 04, 2023 10:37AM) (new)

☕ Lachgas ♿  (lachgas) | 9386 comments currently it's not working for me - with (obviously) low number merges. (waiting more than 2hrs for a 1 shelving merge)
but combine also doesn't (again)


message 10: by Tami (new)

Tami (tamicarvallo) | 6987 comments Merges are stuck for me too.


message 11: by David (new)

David Raz (davidraz) | 12817 comments One of my merges managed to succeed, but all the rest are still stuck. Support were useless as ususal.


message 12: by Lieke (new)

Lieke | 4925 comments Lieke wrote: "I did one after reading this and after 1.5 hours it is still stuck, so I think it is a general problem"

It went through 2 hours ago, so it took around 16 hours...


message 13: by ☕ Lachgas ♿ (last edited May 05, 2023 05:08PM) (new)

☕ Lachgas ♿  (lachgas) | 9386 comments the ones I left open from yesterday (after I read your posting) are still not gone through.
Luckily it were none where a recombine was needed.


message 14: by Tami (new)

Tami (tamicarvallo) | 6987 comments I checked some of mine and they are still stuck since May 3rd.


message 15: by David (new)

David Raz (davidraz) | 12817 comments Still very much stuck here. Merges are taking days, if they are finished at all.


message 16: by Dobby (new)

Dobby (dobby0390) | 7859 comments Same


message 17: by David (new)

David Raz (davidraz) | 12817 comments I've stopped answering requests on the supers folder. My watch list already includes two dozen editions and it makes no sense to add more.
Halp!


message 18: by Elizabeth (Alaska) (last edited May 07, 2023 06:40PM) (new)

Elizabeth (Alaska) Is it possible something isn't showing properly/the same in the changelog?

I queued one over an hour ago and have been watching closely because of this thread. But then I looked at the statistics for the book that is supposed to receive the adds/reviews and they reflect the numbers of the deleted edition.


message 19: by David (new)

David Raz (davidraz) | 12817 comments My deletes from two days ago just went through. It works but it is very very slow.


message 20: by Jaclyn, Librarian Program Manager (new)

Jaclyn (jaclyn_w) | 6004 comments Mod
Hi everyone. I'm checking in with the team and will add updates here.


message 21: by David (last edited May 08, 2023 01:19AM) (new)

David Raz (davidraz) | 12817 comments My deletes are working again.


Elizabeth (Alaska) And 6 hours after my post above, the changelog reflects the deleted edition wording.


message 23: by Dobby (new)

Dobby (dobby0390) | 7859 comments Mine's still waiting, 15 hours and counting... 💤


message 24: by David (last edited May 09, 2023 11:35AM) (new)

David Raz (davidraz) | 12817 comments My deletes are also stuck again. It was working briefly and now fails again.


☕ Lachgas ♿  (lachgas) | 9386 comments my one is stuck for 8 hours now again.
A bit annoying because this time it does need a recombine.


message 26: by David (last edited May 09, 2023 11:40PM) (new)

David Raz (davidraz) | 12817 comments I do them now in series. The last series of deletes took 17 hours, except for one book that is now waiting three days, and I resubmitted it.


message 27: by Jaclyn, Librarian Program Manager (new)

Jaclyn (jaclyn_w) | 6004 comments Mod
Thanks for the updated reports. We're still investigating why this is happening. I'll let you know any updates as I have them.


message 28: by David (new)

David Raz (davidraz) | 12817 comments Delay is now over 30 hours


message 29: by Scott (new)

Scott | 8711 comments Mine did not seem to be going through yesterday.


message 30: by David (new)

David Raz (davidraz) | 12817 comments Most of my deletes from May 11 have just finished, putting the delay at close to three days (64 hours to be exact). However, some are still stuck. In other words, this is getting worse.


message 31: by Renske (new)

Renske | 12220 comments I saw some of my merges have gone through after about 4 days.


message 32: by David (new)

David Raz (davidraz) | 12817 comments Renske wrote: "I saw some of my merges have gone through after about 4 days."
I guess I should be encouraged (?) that at least it works. I'm still waiting for my May 11 merges.


message 33: by David (last edited May 16, 2023 02:36AM) (new)

David Raz (davidraz) | 12817 comments Merges from the 11th (five days ago) still pending.


annob [on hiatus] (annob) | 4048 comments Thanks for posting, my oldest in the queue are from May 12th. Good to know I need to have a bit more patience.


message 35: by David (new)

David Raz (davidraz) | 12817 comments Dear Diary,

It's been six days since I last witnessed a functioning delete, and my faith is dwindling. Are deletes now extinct? I can't help but wonder how our world would appear without this vital function.


message 36: by ☕ Lachgas ♿ (last edited May 17, 2023 06:25AM) (new)

☕ Lachgas ♿  (lachgas) | 9386 comments All deletes? No, there was a little record that made it through :-D
Let's call it Deletix. (are the english Asterix names also build with ix? :D)
(it took more than a day but it did delete yesterday or so, but mine have probably way fewer ratings than yours)


Elizabeth (Alaska) David wrote: "Dear Diary,

It's been six days since I last witnessed a functioning delete, and my faith is dwindling. Are deletes now extinct? I can't help but wonder how our world would appear without this vita..."


I think the activity of the bot is slowing things down across the site.


message 38: by Melanie (last edited May 17, 2023 07:21AM) (new)

Melanie (mvalente89) | 2197 comments I've definitely noticed this as well with the 11th seeming to be where they got stuck. Some have finally gone through after several days (see below) but I think I have others that still haven't.

14 deletions on the 11th went through on the 14th
1 deletion on the 11th went through on the 15th
2 deletions on the 11th went through on the 16th


message 39: by David (new)

David Raz (davidraz) | 12817 comments Melanie wrote: "I've definitely noticed this as well with the 11th seeming to be where they got stuck. Some have finally gone through after several days (see below) but I think I have others that still haven't."

Not sure if this has to do with luck or maybe with the number of records, but none of the deletes I made since the 11th have went through, and I did a couple every day.


message 40: by Jaclyn, Librarian Program Manager (new)

Jaclyn (jaclyn_w) | 6004 comments Mod
Bumping the long wait times with deletions to the team's attention. So sorry for the ongoing trouble with this!


message 41: by David (new)

David Raz (davidraz) | 12817 comments Here is ChatGPS's interpretation, I found that interesting (and alarming)


Dear Diary,

In the realm of my thoughts, I find myself contemplating the absence of a functional delete for seven consecutive days. The notion of delete's potential extinction lingers in my mind, leaving me uncertain and questioning. What would our world resemble in the absence of this fundamental function?

Yours introspectively,


message 42: by Jaclyn, Librarian Program Manager (new)

Jaclyn (jaclyn_w) | 6004 comments Mod
Wow! Thank goodness we won't have to live in that post-apocalyptic hell. We've made a couple of changes and deletes should start to process as usual. Thanks for your patience while we investigated.


message 43: by Liralen (new)

Liralen | 8223 comments David wrote: "Here is ChatGPS's interpretation, I found that interesting (and alarming)


Dear Diary,

In the realm of my thoughts, I find myself contemplating the absence of a functional delete for seven consec..."


I asked ChatGPT to respond to itself (spoiler tag for length):

(view spoiler)


message 44: by David (new)

David Raz (davidraz) | 12817 comments Jaclyn wrote: "We've made a couple of changes and deletes should start to process as usual. Thanks for your patience while we investigated."

I'm sorry to say but the improvement is very minor. One of my deletes from the 11th have managed to pass through but nothing else did. I even resubmitted some of the deletes in hope that they will "process as usual", but so far nothing changed.


Carol She's So Novel꧁꧂  | 2302 comments Liralen & David.

hahahahahaha (because if we don't laugh we'll cry)


message 46: by Peroikos (new)

Peroikos | 7 comments Is there a way to see what edits/actions of mine are still queued?


message 47: by Jaclyn, Librarian Program Manager (new)

Jaclyn (jaclyn_w) | 6004 comments Mod
Sorry, it seems I spoke too soon! We've identified the issue and a solution, but are still making the required changes.


message 48: by Dobby (new)

Dobby (dobby0390) | 7859 comments My merge from May 15 is still stuck.


message 49: by David (new)

David Raz (davidraz) | 12817 comments Peroikos wrote: "Is there a way to see what edits/actions of mine are still queued?"
There is no way I am aware of, but the only actions where queueing is relevant is deletions, as these need to be completed before recombining. I simply keep a list of links to the librarian edits page of all deletes I make.


message 50: by David (new)

David Raz (davidraz) | 12817 comments Jaclyn wrote: "Sorry, it seems I spoke too soon! We've identified the issue and a solution, but are still making the required changes."

Yes, I was wondering, since only one of my deletes from the 11th onward actually went through. I guess we will need to keep waiting.


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