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Questions (not edit requests) > ISBN10 repeated in the ASIN field in a lot of books

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message 1: by Moloch (last edited Sep 18, 2022 06:52AM) (new)

Moloch | 3975 comments What is happening with a lot of books where the ISBN10 is repeated in the ASIN field?

example: https://i.postimg.cc/fLWTLH3s/975.jpg

Lately I am finding a lot of books with this error, and I'm starting to think it's not a "human" error by some librarian, but some script that is making a mess.

It's a "weird" edit for a human librarian

Looking at the log, this edit is attributed to a "deleted user" (in the last couple of books I've found, I don't know if it's always like this)

I have reported all the books I've found to support, but I'm getting tired and above all I don't know if it's a useless effort


message 2: by Sandra (new)

Sandra | 31419 comments I saw one earlier this evening, exactly the same, done by "deleted user".

I was in the middle of doing the adding new books from Aug 1, so I didn't pursue it as I only saw 1.


Elizabeth (Alaska) I wonder if it is related to this:

https://www.goodreads.com/topic/show/...

For physical books, in many cases the ASIN and the ISBN10 will be the same.


message 4: by Moloch (new)

Moloch | 3975 comments I thought that message referred only to books sold on Amazon that have both ISBN and ASIN

Since when ISBN10 = ASIN ?

I don't understand

The strange thing is that support has always replied that they had deleted the duplicated ISBN10


Elizabeth (Alaska) Moloch wrote: "I thought that message referred only to books sold on Amazon that have both ISBN and ASIN"

Perhaps this refers to how Amazon stores the information in their database. I'm not sure that the import process would then be identified as "deleted user". Still, if you are beginning to see several/many such instances I tend to think this is part of a GR process.


message 6: by lethe (last edited Sep 18, 2022 08:02AM) (new)

lethe | 16359 comments Elizabeth (Alaska) wrote: "I wonder if it is related to this:

https://www.goodreads.com/topic/show/...

For physical books, in many cases the ASIN and the ISBN10 will be the same."


Yes, I took that to mean that the ISBN10 is repeated in the ASIN field, so in line with what Moloch is seeing.

(Better than the other way around!)


message 7: by Moloch (new)

Moloch | 3975 comments I would like to know if it's worth for me to waste my time reporting this to support, because every time they reply they fixed the book, so I assume it's wrong that the ISBN10 is repeated in the ASIN field?

So, is this an error that should be reported or expected behavior (I have no idea why they decided that ISBN10 = ASIN, but at least if it's ok I can stop emailing support about it)?


Elizabeth (Alaska) Moloch wrote: "I would like to know if it's worth for me to waste my time reporting this to support, because every time they reply they fixed the book, so I assume it's wrong that the ISBN10 is repeated in the AS..."

From what Rivka posted, this is expected behavior and doesn't need to be reported.


message 9: by Moloch (last edited Sep 25, 2022 07:47AM) (new)

Moloch | 3975 comments But why support keeps replying to me that they've corrected it then (and I've checked and they are deleting the ISBN10 from the ASIN field)


Elizabeth (Alaska) Moloch wrote: "But why support keeps replying to me that they've corrected it then (and I've checked and they are deleting the ISBN10 from the ASIN field)"

Perhaps not everyone knows of the new procedure. I think repeating the ISBN10 in the ASIN field doesn't hurt anything.


message 11: by Moloch (new)

Moloch | 3975 comments I think it is adding something where it doesn't belong, but anyway, I'd like an official word on this


Elizabeth (Alaska) Here is Rivka's official word.

https://www.goodreads.com/topic/show/...

where in the 2nd paragraph it says:

For physical books, in many cases the ASIN and the ISBN10 will be the same.


message 13: by rivka, Former Moderator (new)

rivka | 45177 comments Mod
If the ASIN is the same as the ISBN10, there is nothing to report or fix.


message 14: by Arenda (new)

Arenda | 26447 comments When the isbn10 is in the ASIN field (and not in the isbn10 field), it is not possible to add the isbn10 to the isbn10 field. Happens on this book: https://www.goodreads.com/book/show/2... and I've also had it happen on another.
I'll report it to Support, as it doesn't make sense that the isbn10 can't be added to the isbn10 field on this book.


message 15: by Moloch (new)

Moloch | 3975 comments rivka wrote: "If the ASIN is the same as the ISBN10, there is nothing to report or fix."

ok, your support team doesn't seem to be aware of this


message 16: by Renske (new)

Renske | 12220 comments I had recently a book where I couldn't add anything in the ISBN13-slot while the ISBN10 and the ISBN10 in the ASIN-slot were present. The staff has added that one, but combined with Arenda's experience, it seems this change has some issues.


message 17: by lethe (new)

lethe | 16359 comments Renske wrote: "I had recently a book where I couldn't add anything in the ISBN13-slot while the ISBN10 and the ISBN10 in the ASIN-slot were present. The staff has added that one, but combined with Arenda's experi..."

Yes, I had the same thing with a book record.


message 18: by rivka, Former Moderator (new)

rivka | 45177 comments Mod
If you believe you have found a bug, please use the contact link. Closing thread.


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